Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Anonymous
Collected on:
Clear, helpful, honest
Clear, helpful, honest. Cut through the guff. Put me at ease.
Was this review helpful?
01865598153
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Read more...
Poole Alcock LLP
have 79 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Poole Alcock LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Poole Alcock LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Poole Alcock LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Poole Alcock LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Anonymous
Collected on:
Clear, helpful, honest. Cut through the guff. Put me at ease.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
Concise and informative
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Legal aid
Sharon
Collected on:
Only used for advice - didnt need to take it further but his helpful manner and knowledge was lovely
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Legal aid
Kristina
Collected on:
Honest, kind and informative. My call was for legal advice regarding a family law issue.
Daisy answered all my questions and gave genuine advice on what my options were.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Legal aid
C
Collected on:
Jane was very efficient knowledgeable experienced. From
One 30 minute phone call I felt reassured that she would be a very safe pair of hands for my financial settlement negotiations.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Settlement Agreements
Anonymous
Collected on:
Elinor and her team provided excellent care. Thank you. Highly recommend using this service.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Mike and Lynne
Collected on:
This review is for a different branch.
Thanks to Frances, Melissa and the team for the transaction of the purchase of agricultural land out of the local area. Frances and Melissa kept us fully informed during this process, going above and beyond. We would highly recommend.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Settlement Agreements
David H
Collected on:
This review is for a different branch.
Very professional and thorough. Would use again.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Anonymous
Collected on:
This review is for a different branch.
Relieved at contact afterwards. Excellent communication.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Employment Law
Anonymous
Collected on:
This review is for a different branch.
Start to finish focused on key areas and extremely happy with service.
Was this review helpful?
Paul
Collected on:
Poor experience with Poole Alcock this time, after using them a couple of times over the past 10 years. On this instance I found them to be very uncommunicative, slow to respond and appeared to be difficult working with the other parties in the transaction. Disappointing service, but got the transaction over the line (just about) by the deadline
Was this review helpful?
Matter Type:
Residential Conveyancing
Livvy
Collected on:
James Williams and team were thorough, consistent, very approachable, friendly and managed to get my sale through within 6 weeks! Would highly recommend Poole Alcock to anyone. Their service and time management is unmatched. As a first time buyer, they made this sale stress free. Thank you!
Was this review helpful?
Matter Type:
Residential Conveyancing
James
Collected on:
Thank you James Williams and Team for ensuring a swift and easy buying process. Always recommend.
Was this review helpful?
Matter Type:
Residential Conveyancing
Richard
Collected on:
James and his team were extremely responsive and supportive throughout a difficult purchase. They really helped to push things along, and were more than happy to take the time to explain what was happening.
I really valued the thoroughness and transparency - fully recommend!
Was this review helpful?
Kim
Collected on:
Fantastic service. Friendly, professional and always respond quickly.
Was this review helpful?
Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.