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We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Read more...
Poole Alcock LLP
have 97 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Poole Alcock LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Poole Alcock LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Poole Alcock LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Poole Alcock LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Children
Anonymous
Collected on:
Very helpful in assisting me to understand my options.
A representative from Poole Alcock LLP responded to this review on 10 December, 2024:
Thank you for your review. We will pass your feedback on to Oliver.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Settlement Agreements
Anonymous
Collected on:
Elinor and Kellie were incredible from start to finish with my employment matter. They were very attentive, professional and provided great legal knowledge. My matter is now resolved and I cannot recommend Poole Alcock LLP more.
A representative from Poole Alcock LLP responded to this review on 19 July, 2024:
Hello thank you so much for the great review we are thrilled that you would recommended us. All the best for the future.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Pre and Post Nuptial Agreements
Anonymous
Collected on:
Precise informative advice offered in a clear yet friendly manner.
Great first contact and will definitely be returning
A representative from Poole Alcock LLP responded to this review on 09 April, 2024:
Hi thank you for this great review. its good to hear you will be retuning to work with us here at Poole Alcock.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
This review is for a different branch.
Contacted the firm for advice in relation to my daughter. They put me through to a solicitor straightaway and advised on exactly what I need to do. Great help, thank you.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
This review is for a different branch.
Thank you very much.
Both Chloe and Megan were extremely friendly and understanding. I am appreciative of the advice provided.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
This review is for a different branch.
Knowledgeable, easy to talk to.
Reassuring regarding the house - now aware of Home Rights Notice and the importance of a clean break on future finances and relationships.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
This review is for a different branch.
Lisa was so kind and put my mind at ease as to the way forward
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
This review is for a different branch.
Lisa was really clear. Her advice was spot on.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
This review is for a different branch.
I just wanted to say a massive thank you for all your support and everything you have done. You have always explained so well and I would highly recommend you as a solicitor to anyone who needs a solicitor in the future.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
This review is for a different branch.
Helen explained everything very well. Thank you.
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Rudi
Collected on:
As a first time property buyer, I had my fair share of silly questions to ask. James and his team responded to all of my queries in a timely fashion and offered valuable advice where needed.
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Matter Type:
Residential Conveyancing
Hansong
Collected on:
Great service. The up chain was a bit slow in progressing, but James’ team made sure everything goes smoothly.
A representative from Poole Alcock LLP responded to this review on 22 January, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Aaron
Collected on:
Good with my friend problem 👍👍👍👍
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Matter Type:
Residential Conveyancing
Andy
Collected on:
Really friendly and professional service. Made first time buying an easy experience
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Matter Type:
Residential Conveyancing
Fiona
Collected on:
Professional. Very Happy with the service PAlcock provided for a very lengthy complicated sale
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Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.
