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Juliette
Helped with my grandmother in a very short timeframe, which has been greatly appreciated for peace of mind. Charles Smalley was professional and incredibly patient. He ensured that everything was done lawfully and even challenged some ideas, just to make sure things were being done correctly to true wishes. He came across as very trustworthy.
A representative from Poole Alcock LLP responded to this review on 11 July, 2023
Thank you for your kind review, Juliette. We really appreciate you sharing your experience working with Charles.
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severance and pay off after 35 years working for the company
I had a stupendously awesome experience with all members of the team who patiently took me through the process from the beginning of the initial contact when I called to make an appointment to the final phase of the interviewing process.
At the main core and putative stage it was prodigiously herculean and traumatising but I was made to feel at home and the right questions were asked and my responses were courteously cautious and there was no fear nor irredeemable worries felt at any stage. There is a monumental and overwhelming passion to help clients and I am grateful for the work done for me.
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 18 November, 2024
Hi Dr Robinson thank you for this amazing review we are so glad we could help with a difficult situation. All the best for the future.
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Excellent Review
Service to Wills. Explained things that I didn't realize.
Power of Attorney told how they worked.
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 27 September, 2024
Hi Keith thank you so much for this great review and for leaving such lovely feedback. We hope to work with you again in the future.
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Review of wills
From initial contact, advice provided, totally professional service
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 19 September, 2024
Hi Alan thank you so much for this great review and we hope to work with you again in the future.
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Will Update
I was Dealt with efficiently and good advice given.
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 04 September, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Will
Poole Alcock in Crewe were very helpful, knowledgeable and professional especially Mr C Smalley and his Receptionist
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 02 September, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Feedback
Everyone from reception to completion was very professional and helpful.
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 21 August, 2024
Hi Kenneth thank you so much for this great review we really appreciate such lovely feedback and we hope to work with you again in the future.
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Will Writing
Excellent all round Service, Difficult as I was recently bereaved. Very kind and thoughtful throughout.
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 05 August, 2024
Hello Gillian we are so pleased to hear you were looked after by our team. We wish you all the best for the future.
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Pleased with Service
Everything was dealt with in a professional manner, staff were very approachable.
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 23 July, 2024
Hi thank you for your great review, and for taking the time to leave such lovely feedback. We hope to work with you again in the future.
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Wills Service
Excellent service, very clear concise, informative. Made the process very easy.
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 23 July, 2024
Hi Sue thank you so much for this lovely review we hope to work with you again in the future.
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Will Update
Long term Client of Poole Alcock and we have used partner Charles Smalley for many years.
As usual prompt and helpful replies to initial query and helpful on how to proceed. Accurate advice and expected outcome. Thank you.
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 23 July, 2024
Hello thank you for the lovely review and we value your feedback as a returning client.
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