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Poole Alcock LLP
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Poole Alcock LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Poole Alcock LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Poole Alcock LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Poole Alcock LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Divorce
Anonymous
Collected on:
Relieved at contact afterwards. Excellent communication.
A representative from Poole Alcock LLP responded to this review on 23 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Transfers of equity
Daniel Gould
Collected on:
Really friendly, efficient staff that were more than happy to answer any questions I had and made the whole process very easy!
A representative from Poole Alcock LLP responded to this review on 05 August, 2024:
Hello Daniel thank you so much for this great review, We hope to work with you again in the future.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Legal aid
Romelda
Collected on:
So helpful, put my mind at ease and we're so friendly
A representative from Poole Alcock LLP responded to this review on 05 July, 2024:
Hi Romelda thank you so much for this lovely review, so pleased we put your mind at ease. We hope to work with you again in the future.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Purchase and Sale
Iain
Collected on:
Mollie quickly responded and called immediately when asked. We were provided with our solicitor details and our file opened as soon a payment was made within the hour. All good.
A representative from Poole Alcock LLP responded to this review on 25 April, 2024:
Hi Iain, thank you so much for this great review. We really appreciate you taking the time to leave such lovely feedback.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Wills
Linda
Collected on:
Everything was explained to us clearly and in a friendly manner.
We would certainly recommend this solicitors without hesitation,
A representative from Poole Alcock LLP responded to this review on 03 April, 2024:
Hi Linda thank you so much for your great review, we really appreciate you taking the time to leave such lovely feedback. We hope to work with you again in the future.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Pre and Post Nuptial Agreements
Arron
Collected on:
Very quick to get in contact regarding my enquiry. All of my questions were answered in a professional friendly manner.
A representative from Poole Alcock LLP responded to this review on 02 April, 2024:
hi Arron. thank you so much for your great review, we really are grateful for you taking the time to leave such lovely feedback, we hope to work with you again in the future.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Transfers of equity
James C
Collected on:
Massive shout out to Kate Heath Team and New Build Team 2 who have just dealt with my sale and purchase! Special mention to Kate, Sam & Sophie who were all on hand through out the whole process! Highly recommended!
A representative from Poole Alcock LLP responded to this review on 28 March, 2024:
Hi James thank you so much for this great review, we really appreciate your lovely feed back. All the best for the future in your new home.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Employment Law
PD
Collected on:
I needed some short term support and advice in relation to an employment matter. The engagement was swift, efficient and professional.
My requirements were fully met and exceeded. The whole affair completed within a day much to my delight.
A representative from Poole Alcock LLP responded to this review on 12 February, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Pre and Post Nuptial Agreements
Anonymous
Collected on:
The advice I received from Rose around a personal situation involving the breakdown of a relationship and a dispute around finances was second to none. Rose was very understanding and was able to help me see how to move forwards in a clear and structured manner. Rose was very professional and it was a pleasure speaking with her. Thanks Rose
A representative from Poole Alcock LLP responded to this review on 07 February, 2024:
Thank you for taking the time to leave such a lovely review for Rose!
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Residential Conveyancing
Sophia
Collected on:
This review is for a different branch.
I contacted Poole Alcock and spoke with Georgina regarding a quote for sale and purchase of residential property. She was prompt, extremely helpful and informative. Thank you very much.
A representative from Poole Alcock LLP responded to this review on 03 December, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Andy
Collected on:
Really friendly and professional service. Made first time buying an easy experience
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Matter Type:
Residential Conveyancing
Fiona
Collected on:
Professional. Very Happy with the service PAlcock provided for a very lengthy complicated sale
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Matter Type:
Residential Conveyancing
Rob
Collected on:
Faultless from start to finish. Unbelievable patience and customer service. Couldn’t recommend higher. Particular thanks to Emily and Ellie.
A representative from Poole Alcock LLP responded to this review on 27 September, 2024:
Hello Rob thank you for your great review we are thrilled you would recommend us in the future.
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Matter Type:
Residential Conveyancing
Livvy
Collected on:
James Williams and team were thorough, consistent, very approachable, friendly and managed to get my sale through within 6 weeks! Would highly recommend Poole Alcock to anyone. Their service and time management is unmatched. As a first time buyer, they made this sale stress free. Thank you!
A representative from Poole Alcock LLP responded to this review on 10 September, 2024:
Hi Livvy thankyou so much for this lovely review we are thrilled we could get you in you 1st home within 6 weeks!!! all the best for the future.
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Matter Type:
Residential Conveyancing
James
Collected on:
Thank you James Williams and Team for ensuring a swift and easy buying process. Always recommend.
A representative from Poole Alcock LLP responded to this review on 04 September, 2024:
Hi thank you for the lovely review and its great to hear you would recommend us in the future, all the best.
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Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.
