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Poole Alcock LLP
have 79 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Poole Alcock LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Poole Alcock LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Poole Alcock LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Poole Alcock LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Legal aid
Aaron
Collected on:
Very helpful and explanations in a manner I understand
A representative from Poole Alcock LLP responded to this review on 20 August, 2024:
Hi Aaron thank you so much for your kind review and we hope to work with you again in the future.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Purchase and Sale
Anonymous
Collected on:
Very professional, kept me informed all the way through the process.
A representative from Poole Alcock LLP responded to this review on 05 July, 2024:
Hi thank you for this great feedback, all the best.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Wills
anonymous
Collected on:
Professional service, would highly recommend.
A representative from Poole Alcock LLP responded to this review on 25 March, 2024:
Hi thank you so much for your great review, Its lovely to hear you would recommend, we hope to work with you again in the future.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Residential Conveyancing
R Booth
Collected on:
Very happy with everything. Was kept up to date with everything. Would use Poole Alcock again.
A representative from Poole Alcock LLP responded to this review on 18 March, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Unmarried Couples' Rights
Teresa
Collected on:
I was explained all my options in length and what they entail,this is all new to me and it helped a great deal
A representative from Poole Alcock LLP responded to this review on 18 March, 2024:
Hello Teresa, thank you so much for your lovely review and I'm glad to hear we could help you. All the best for the future.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Pre and Post Nuptial Agreements
Rachel
Collected on:
Very efficient, personalised service provided with thorough knowledge gained in a quick timeframe
A representative from Poole Alcock LLP responded to this review on 07 February, 2024:
Thank you for your review, Rachel. We are so pleased Chloe gave you the support needed.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Settlement Agreements
Cormac H
Collected on:
Working with Jamie and Kellie was an absolute breeze. I was very happy with their service and will definitely look to use them again in the future.
A representative from Poole Alcock LLP responded to this review on 04 December, 2023:
Thank you for your kind review of your experience using Jamie and Kellie
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Probate
Anonymous
Collected on:
Although it took a long time, the service I received from Poole Alcock was always professional, friendly, supportive and helped myself and my family get through a very sad period of our lives.
A representative from Poole Alcock LLP responded to this review on 14 September, 2023:
Thank you for your kind review. We are so pleased to have been able to help following the loss of your Mother.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Redundancy
G Smith
Collected on:
Great experience with Kellie and Poole Alcock
Every done very professionally and quickly
A representative from Poole Alcock LLP responded to this review on 24 August, 2023:
So pleased we were able to help you in your difficult situation. Thank you for your positive feedback.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Alan
Collected on:
This review is for a different branch.
I made an initial email inquiry at 1030am and by 315pm I was chatting with Tim.
He had a wealth of knowledge of this specialist area and offered really great in-depth advice.
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Matter Type:
Residential Conveyancing
Fiona
Collected on:
Professional. Very Happy with the service PAlcock provided for a very lengthy complicated sale
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Matter Type:
Residential Conveyancing
Rob
Collected on:
Faultless from start to finish. Unbelievable patience and customer service. Couldn’t recommend higher. Particular thanks to Emily and Ellie.
A representative from Poole Alcock LLP responded to this review on 27 September, 2024:
Hello Rob thank you for your great review we are thrilled you would recommend us in the future.
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Matter Type:
Residential Conveyancing
Livvy
Collected on:
James Williams and team were thorough, consistent, very approachable, friendly and managed to get my sale through within 6 weeks! Would highly recommend Poole Alcock to anyone. Their service and time management is unmatched. As a first time buyer, they made this sale stress free. Thank you!
A representative from Poole Alcock LLP responded to this review on 10 September, 2024:
Hi Livvy thankyou so much for this lovely review we are thrilled we could get you in you 1st home within 6 weeks!!! all the best for the future.
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Matter Type:
Residential Conveyancing
James
Collected on:
Thank you James Williams and Team for ensuring a swift and easy buying process. Always recommend.
A representative from Poole Alcock LLP responded to this review on 04 September, 2024:
Hi thank you for the lovely review and its great to hear you would recommend us in the future, all the best.
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Matter Type:
Residential Conveyancing
Richard
Collected on:
James and his team were extremely responsive and supportive throughout a difficult purchase. They really helped to push things along, and were more than happy to take the time to explain what was happening.
I really valued the thoroughness and transparency - fully recommend!
A representative from Poole Alcock LLP responded to this review on 21 August, 2024:
Hello Richard thank you so much for your lovely review we really are grateful for this great feedback about James and the team. we hope to work with you again in the future.
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Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.
