Request a callback

Book an appointment

How Poole Alcock LLP Compares

Value for money

!

Limited data.

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Poole Alcock LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Poole Alcock LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Poole Alcock LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Poole Alcock LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    2127
  • Very Good

    110
  • Average

    2
  • Poor

    8
  • Awful

    34

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Matter Type:

Financial Matters

Anonymous

November 16, 2024

Report to admin

Collected on:

Initial advice before instruction

I called to speak with someone in the family team with regards to a premarital situation- Lisa was exceptionally calm and guided me through the process of what’s to come.
To note, the lady on the client services team who answered the call and connected me to Lisa was very friendly and customer service was excellent

Was this review helpful?

John

Matter Type:

Divorce

John

November 16, 2024

Report to admin

Collected on:

First intervied rgasrding information about divorce.

Rosemary Taylor was ther person that I have had my first convertsation with.
She was very friendly and clear in her advise to me.

Was this review helpful?

Nick Griffiths

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Nick Griffiths

November 15, 2024

Report to admin

Collected on:

Outstanding

Jamie, Irina and Kellie were exceptional in both knowledge and service.

If I ever have any need for an Employment lawyer again, I will without hesitation call upon them once more.

Jamie’s advice and approach bought clarity and calmness to a complex and stressful situation.

Thanks to them my situation was resolved.



Was this review helpful?

Robert

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Matter Type:

Family law

Robert

November 15, 2024

Report to admin

Collected on:

Family law

Spoke to Zoe yesterday. I was very concerned about a few things and she immediately put me at ease and informed me of things I didn’t even know. Reassuring further more!! Now I’m happy and not worried and will be using Poole Alcock if I need to take things further or issues arise. Cannot thank them enough!! Very informative and professional!!

Was this review helpful?

Emma Morley

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Emma Morley

November 15, 2024

Report to admin

Collected on:

Divorce

I found Chloe Podmore to be an excellent solicitor. She is efficient, knowledgeable and always willing and able to explain things clearly. I have felt supported throughout the divorce process

Was this review helpful?

Anna

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Matter Type:

Family law

Anna

November 15, 2024

Report to admin

Collected on:

Free consultation for divorce

I was treated with respect, given the information I required and felt no pressure and was reassured about my initial concerns

Was this review helpful?

Rachel Brooks

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Matter Type:

Residential Conveyancing

Rachel Brooks

November 14, 2024

Report to admin

Collected on:

Friendly, clear and efficient service.

Eve is a ray of sunshine, combined with professionalism, accuracy and efficiency.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Matter Type:

Family law

Anonymous

November 14, 2024

Report to admin

Collected on:

I would definitely recommend

I would definitely recommend to anyone to give Jane a call. All her advice and information was really useful.

Was this review helpful?

Charlotte

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Matter Type:

New home purchases and sales

Charlotte

November 14, 2024

Report to admin

Collected on:

Very friendly and Helpful

Greeted by Eve Bright with the new enquiries team who was very friendy and clear in setting up our account for us buying our first house. She has assured us we will have direct contact with our solicitor and our quote is locked for the whole duration. Happy to hear a friendly voice at the start of a scary process.

Was this review helpful?

Ian

Verified review

This review has been left by a verified client who used Poole Alcock LLP.

Matter Type:

Divorce

Ian

November 13, 2024

Report to admin

Collected on:

Divorce advice

Emma was thiriugh and explained everything in a straight fit ward Manor and answered all of my questions.

Was this review helpful?

Reviews collected from

Fiona

Matter Type:

Residential Conveyancing

Fiona

September 25, 2024

Report to admin

Collected on:

Fiona

Professional. Very Happy with the service PAlcock provided for a very lengthy complicated sale

Was this review helpful?

Rob

Matter Type:

Residential Conveyancing

Rob

September 25, 2024

Report to admin

Collected on:

Rob

Faultless from start to finish. Unbelievable patience and customer service. Couldn’t recommend higher. Particular thanks to Emily and Ellie.

Was this review helpful?

Livvy

Matter Type:

Residential Conveyancing

Livvy

September 07, 2024

Report to admin

Collected on:

Livvy

James Williams and team were thorough, consistent, very approachable, friendly and managed to get my sale through within 6 weeks! Would highly recommend Poole Alcock to anyone. Their service and time management is unmatched. As a first time buyer, they made this sale stress free. Thank you!

Was this review helpful?

James

Matter Type:

Residential Conveyancing

James

September 03, 2024

Report to admin

Collected on:

James

Thank you James Williams and Team for ensuring a swift and easy buying process. Always recommend.

Was this review helpful?

Richard

Matter Type:

Residential Conveyancing

Richard

August 20, 2024

Report to admin

Collected on:

Richard

James and his team were extremely responsive and supportive throughout a difficult purchase. They really helped to push things along, and were more than happy to take the time to explain what was happening.

I really valued the thoroughness and transparency - fully recommend!

Was this review helpful?

Poole Alcock LLP are accredited by

accreditation
accreditation
accreditation
accreditation
accreditation
accreditation
accreditation

About this branch

Description

Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Collective Actions
    • Consumer Credit
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Malicious falsehood
  • Education
    • Education
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pay Issue
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Trusts
  • Personal Injury
    • Accident At Work
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Back Injury At Work
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Non Freezing Cold Injury
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Litigation for Holiday and Residential Parks
    • Management buyouts
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Development agreements
    • Development loan facilities
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • Copyright
    • Domain Names
    • GDPR
    • Patents
    • Personality and Image Rights
  • Regulations
    • Alcohol Licensing
    • Environment
    • Health and Safety
    • Licensing
Book an appointment