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Linda
Chloe and her team dealt with house sale very efficiently. Always friendly and helpful and dealt with the problems with the buyers solicitors in a professional way. would recommend them to anyone.
A representative from Poole Alcock LLP responded to this review on 17 July, 2024
Hello Linda thank you so much for this amazing review we are thrilled to hear you would recommend us and we hope to work with you again in the future.
Was this review helpful? Yes
Conveyancing for property purchase
Chloe and her team were great to work with, kept us in the loop and were approachable/timely. They were proactive and made sure to complete necessary paperwork in the early stages of the purchase, so they could process when the time was right (e.g. HTB bonus claims, Mortgage deed, Transfer deed). Processes that required sensitive information or transfer of money were done in secure fashion, and they even allowed us to send a test payment before transferring our full deposit, to provide us assurance.
Price was very fair and reflected the service provided - didn't experience any hiccups / mishaps like most do with other firms.
Lawyer named in this review: Chloe Heath
A representative from Poole Alcock LLP responded to this review on 09 October, 2024
Hello thank you for this lovely review we are thrilled you've had a great experience with Poole Alcock, we hope to work with you again in the future.
Was this review helpful? Yes
House Sale
Chloe and her team did a great job with the conveyancing of the sale of my property. Very efficient with good communication. Highly recommended.
Lawyer named in this review: Chloe Heath
A representative from Poole Alcock LLP responded to this review on 09 October, 2024
Hi thank you so much for this amazing review and its great to hear you would recommend us.
Was this review helpful? Yes
Excellent friendly service
All the staff have been incredibly helpful, we would like to thank Chloe and all her team for all their help and support.
Lawyer named in this review: Chloe Heath
A representative from Poole Alcock LLP responded to this review on 02 October, 2024
Hi Peter thank you so much for this amazing review we are thrilled to hear you had a great experience with Poole Alcock. All the best.
Was this review helpful? Yes
Property purchase.
Very efficient from day 1.
Excellent service and communication. All my emails were always answered quickly. Chloe's Team was very helpful throughout the process.
Thank you
Lawyer named in this review: Chloe Heath
A representative from Poole Alcock LLP responded to this review on 25 June, 2024
Hi Michael thank you so much for this lovely review and we hope to work with you again in the future.
Was this review helpful? Yes
First House Purchase
After looking at reviews online, I went with Poole Alcock for the purchase of my first house.
As a first-time buyer, I would have probably liked more frequent updates, but I realise this may not have always been possible, and the team were always willing to answer any questions I had throughout the process. In the last few weeks, Maddy was especially helpful with queries and getting the purchase completed.
Lawyer named in this review: Chloe Heath
A representative from Poole Alcock LLP responded to this review on 10 June, 2024
Hi Helen thank you for your lovely review, all the best in your new home.
Was this review helpful? Yes
Very good conveyancing experience
Great communication throughout the process, would recommend
Lawyer named in this review: Chloe Heath
A representative from Poole Alcock LLP responded to this review on 11 June, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Re-Mortgage
Efficient and assuring throughout the process. Easy to communicate with Chloe and the conveyancing team.
Lawyer named in this review: Chloe Heath
A representative from Poole Alcock LLP responded to this review on 11 June, 2024
Hi Chirag thank you so much for the really lovely review, all the beat for the future.
Was this review helpful? Yes
Property purchase
We have always used Poole Alcock so for this transaction we preferred to stay with them. Eve was great from the initial call and also helped us by referring a valuer who could help us. Chloe and the team dealt with the purchase and although it was mostly e mail Chloe was available if required and was patient and explained things thoroughly when required. It's important to have a direct contact for when you need it as these things are complicated and not easy for those not dealing with it all the time.
Lawyer named in this review: Chloe Heath
A representative from Poole Alcock LLP responded to this review on 29 May, 2024
Hi Karen thank you so much for this fantastic review, perfect service from Poole Alcock from start to finish this is what we like to hear! We hope to work with you again in the future.
Was this review helpful? Yes
House sale
Excellent service by Chloe's the team at Poole Alcock.
Lawyer named in this review: Chloe Heath
A representative from Poole Alcock LLP responded to this review on 20 May, 2024
Thank you for your review, Christopher. We will be sure you pass on your comments to Chloe.
Was this review helpful? Yes
Conveying expertise
I have recently had two exchanges which required conveyance by a solicitor, and I used Poole Alcock for both transactions.
Following extremely positive experiences on both occasions, I can confirm that Poole Alcock will always be my go-to solicitor in the future. Chloe and her team are extremely professional and easy to deal with, keeping me informed every step of the way without the need to be pushed (unlike other solicitors I’ve dealt with in the past). Furthermore, I was pleasantly surprised that on both occasions, the fixed quote ended up being the fee I paid without me having to battle against hidden costs and charges (again, unlike other solicitors I’ve dealt with in the past).
I would recommend this professional, friendly, and easy-to-deal-with firm to anybody.
Lawyer named in this review: Chloe Heath
A representative from Poole Alcock LLP responded to this review on 22 April, 2024
Hi Richard thank you so much for your wonderful review and we really appreciate you taking the time to leave such great feedback. We hope to work with you again in the future, all the best.
Was this review helpful? Yes