Poole Alcock LLP

01270 762325

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Read more...

Address
6 Middlewich Road
Sandbach
Cheshire
CW11 1DL
01270 762325
www.poolealcock.co.uk/?utm_source=Review+Solicitors

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Accreditations

Other locations

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Available lawyers at Poole Alcock LLP

Claire Ellis

Tim Edgeley

Charles Smalley

Chloe Heath

Chloe Burgis

Daniel Brooks

Erin Goldstraw

Chloe Podmore

Georgina Coppenhall

Cheryl Cooper

Legal Executive - Divorce & Family Law

Daisy Mason

Alisha Kirkham

Solicitor - Real Estate

Cherry Riddlesdin

Amber Swales

New Enquiries Assistant

Alex Lonsdale

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Digital Marketing Assistant

How Poole Alcock LLP Compares

Value for money

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Poole Alcock LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Poole Alcock LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%

Overpriced 16%

About Right 82%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 98%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Poole Alcock LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%

No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 55

2nd / 4631

Company & Commercial

1st / 53

5th / 4392

Housing & Property

1st / 56

2nd / 4262

Family Law

1st / 51

1st / 3861

Wills, Trusts & Probate

1st / 50

3rd / 3520

Commercial Property

1st / 35

5th / 3338

Employment

1st / 39

1st / 3115

Regulations

1st / 21

3rd / 2585

Personal Injury

1st / 76

48th / 2388

Crime/ Criminal Defence

1st / 26

32nd / 2121

Money & Tax

1st / 25

7th / 1847

IT & Intellectual Property

1st / 14

3rd / 1060

Dispute Resolution

1st / 111

6th / 1033

Welfare & Benefits

1st / 12

9th / 822

Agriculture

1st / 15

5th / 596

Construction

1st / 8

3rd / 581

Charities

1st / 11

3rd / 570

Driving offences

1st / 1

16th / 361

Education

1st / 5

8th / 263

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

2406
Very Good

112
Average

2
Poor

8
Awful

35

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Family Law

Verified review

Matter Type:

Family law

Anonymous

January 16, 2025

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Genuine want to help

When i woke up this morning my head was all over the place, knowing I will have to deal with Solicitors was making me really nervous. The Admin lady really understood how I felt and she made me feel really comfortable. Tim got back to me the same day and gave very clear options and examples of different scenarios we could consider. Very clear about the law on expectations. At no point did I fell this was about money but a genuine want to help.

Lawyer named in this review:
Tim Edgeley

Tim Edgeley

A representative from Poole Alcock LLP responded to this review on 16 January, 2025:

Thank you for your positive feedback. We are thrilled that Tim was able to help you. We look forward to working with you in the future.

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Family Law

Verified review

Matter Type:

Family law

Anonymous

January 15, 2025

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Quick Response

I received a quick response following me submitting a late enquiry the night prior. Lisa was very helpful.

Lawyer named in this review:
Lisa Ball

Lisa Ball

A representative from Poole Alcock LLP responded to this review on 15 January, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Family Law

Verified review

Matter Type:

Family law

Anonymous

January 10, 2025

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Absolutely Brilliant

Lisa answered all of my questions. My experience with her can only be described as absolutely brilliant. Everything was amazing.

Lawyer named in this review:
Lisa Ball

Lisa Ball

A representative from Poole Alcock LLP responded to this review on 10 January, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Family Law

Verified review

Matter Type:

Family law

Anonymous

January 09, 2025

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Great call

I was connected to Oliver quickly and provided lots of advice, as well as different options.

Lawyer named in this review:
Oliver Bailey

Oliver Bailey

A representative from Poole Alcock LLP responded to this review on 09 January, 2025:

Thank you for your feedback. We are pleased that Oliver was able to help you. All the best,

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Wills, Trusts & Probate

Matter Type:

Wills

Farid Robertson

December 22, 2024

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Writing of My Will

I needed to have my previous Will re-written, due to the solicitors who originally wrote and stored it, closing down.
My video meeting with Ellie was very straightforward, with all explanations made very clear, and that the Will would need to be re-written as existing ones could not be transferred. The previous Will was reviewed with Ellie, and we found an opportunity to make a small amendment, thanks to Ellie's explanations on a question I raised.
From the initial meeting to the return of signed documents, I found Ellie and her colleagues at Poole Alcock to be highly professional, very efficient and easy to deal with. Highly recommended!

Lawyer named in this review:
Ellie Dalby

Ellie Dalby

A representative from Poole Alcock LLP responded to this review on 23 December, 2024:

We thankyou Farid for the positive feedback. We are thrilled Ellie and the team were able to help you. All the best.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

December 13, 2024

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Straightforward and kept simple

We would be happy to use again the advice was straightforward and kept simple throughout. The service was conducted professionally but friendly and we were happy with the outcome.

Lawyer named in this review:
Ellie Dalby

Ellie Dalby

A representative from Poole Alcock LLP responded to this review on 13 December, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Family Law

Verified review

Matter Type:

Family law

Anonymous

December 11, 2024

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Very simply put

Talking about it and explained it all and how to move forward. Very simply put.

Lawyer named in this review:
Tim Edgeley

Tim Edgeley

A representative from Poole Alcock LLP responded to this review on 13 December, 2024:

Thankyou for the positive feedback, we are glad Tim was able to help you. All the best.

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Family Law

Verified review

Matter Type:

Child Law

Anonymous

December 09, 2024

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Child Arrangement Order Information

Been down to earth, informative, friendly and easy to speak to.

Lawyer named in this review:
Tim Edgeley

Tim Edgeley

A representative from Poole Alcock LLP responded to this review on 10 December, 2024:

Thank you for your review. It's great to hear that Tim's friendly approach made things a little easier for you.

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Personal Injury

Verified review

Matter Type:

Personal Injury Law

Cathy

November 23, 2024

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Personal injury claim

Professional prompt compassionate personal

Lawyer named in this review:
Georgina Coppenhall

Georgina Coppenhall

A representative from Poole Alcock LLP responded to this review on 26 November, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Personal Injury

Verified review

Matter Type:

Road Traffic Accident

Anonymous

November 04, 2024

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Collected on:

Very smooth completion

Great communication and very smooth completion of case.

Lawyer named in this review:
Georgina Coppenhall

Georgina Coppenhall

A representative from Poole Alcock LLP responded to this review on 04 November, 2024:

Thankyou for the review. We are glad Georgina was able to help you with your case. All the best.

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Reviews collected from

Housing & Property

Matter Type:

Purchase and Sale

josh

April 27, 2024

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josh

Poole Alcock have been fantastic with out house sale and purchase. Especially on the communication front, they always had the answer to my questions and were always available via phone or email. Very professional!

Lawyer named in this review:
Victoria Moetamedi

Victoria Moetamedi

A representative from Poole Alcock LLP responded to this review on 29 April, 2024:

Hello Josh, thank you so much for your lovely review, good luck in your new home and we hope to work with you again in the future.

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Family Law

Matter Type:

Child Access

Margaret

May 24, 2023

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Margaret

Very helpful

A representative from Poole Alcock LLP responded to this review on 24 November, 2023:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Wills, Trusts & Probate

Matter Type:

Wills

debbie

May 20, 2023

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debbie

Lovely people would recommend them always been well looked after

Lawyer named in this review:
Andrew Roberts

Andrew Roberts

A representative from Poole Alcock LLP responded to this review on 22 May, 2023:

Thank you for your kind review, Debbie.

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Wills, Trusts & Probate

Matter Type:

Wills

Kevin

May 16, 2023

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Kevin

Excellent customer service in sorting my Will and Lasting Power of Attorney. They are now my ‘go to’ solicitors when it comes to all things legal. A friendly and knowledgeable company

Lawyer named in this review:
Andrew Roberts

Andrew Roberts

A representative from Poole Alcock LLP responded to this review on 17 May, 2023:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Wills, Trusts & Probate

Matter Type:

Wills

John

March 30, 2023

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John

First class advice and service in preparing our wills.

A representative from Poole Alcock LLP responded to this review on 03 May, 2023:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful?

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Poole Alcock LLP are accredited by

About this branch

Description

Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.

Regulated by

Legal services

Personal areas of law

Consumer
- Collective Actions
- Consumer Credit
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Libel and Defamation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Malicious falsehood
Education
- Education
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pay Issue
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Annulment
- Asset protection and tax mitigation
- Change of name
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Divorce Mediation
- Domestic Abuse
- Domestic Violence
- Elderly care
- Elderly care home fees
- Family Mediation
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- International Divorce
- Lasting power of attorney
- Legal aid
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
Housing & Property
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Second charges
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Trusts
Personal Injury
- Accident At Work
- Accidents In Public Places
- Against The Council
- Amputation
- Back Injury At Work
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Carpal Tunnel Syndrome
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Dog Bite
- Fall From Height
- Fatal Accident
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Non Freezing Cold Injury
- Occupational Asthma
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Repetitive Strain Injury
- Road Traffic Accident
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Workplace Slip and Trip
Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- International
- Probate
- Trusts
- Wills

Business areas of law

Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
Charities
- Charities
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Litigation for Holiday and Residential Parks
- Management buyouts
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Statutory Demands
- Summary Judgment
- Unfair Loan Charges
Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Development agreements
- Development loan facilities
- Engineering contracts
- Facility maintenance agreements
- Framework agreements
- Warranties, third party rights and reliance letters
Dispute Resolution
- Mediation
IT & Intellectual Property
- Copyright
- Domain Names
- GDPR
- Patents
- Personality and Image Rights
Regulations
- Alcohol Licensing
- Environment
- Health and Safety
- Licensing

Book an appointment

Request a callback

Book an appointment

Poole Alcock LLP

Accreditations

Other locations

Available lawyers at Poole Alcock LLP

How Poole Alcock LLP Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Genuine want to help

Quick Response

Absolutely Brilliant

Great call

Writing of My Will

Straightforward and kept simple

Very simply put

Child Arrangement Order Information

Personal injury claim

Very smooth completion

Reviews collected from

josh

Margaret

debbie

Kevin

John

Poole Alcock LLP are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter