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Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our Black Country roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Higgs LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Higgs LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Higgs LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Higgs LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Higgs LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Higgs LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Higgs LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Mark
Collected on:
Jayne Holliday provided a fantastic service so professional thank you again
Mark Jones
A representative from Higgs LLP responded to this review on 25 October, 2024:
Thank you for your kind words, Mark. We're delighted to hear that Jayne provided you with fantastic service and professionalism. Your appreciation means a lot to us, and we’re grateful for your feedback.
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Rachel
Collected on:
Engaged Jayne to help navigate a package from my employer following a restructure. The paperwork was dealt with quickly and efficiently with all queries answered without jargon.
A representative from Higgs LLP responded to this review on 24 October, 2024:
Rachel, thank you for your review. We’re glad to hear that Jayne was able to assist you effectively during your employer's restructure. It's great to know that the paperwork was handled quickly and that your queries were answered clearly and without jargon. Thank you for choosing us.
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Matter Type:
Commercial Leases
Guy
Collected on:
We used Higgs LLP, to renew a lease for one of the properties we operate our business from. This was a painless process, with Higgs managing the renewal from start to finish in a timely manner.
A representative from Higgs LLP responded to this review on 22 October, 2024:
Thank you for your feedback. We are glad to hear the lease renewal process was smooth and that Aaron provided a great service. We appreciate your trust in Higgs LLP.
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Matter Type:
Settlement Agreements
Stephen
Collected on:
Katherine Cooke, the Senior Associate that assisted me helped me come to a satisfactory conclusion with my employer. She was professional, very helpful, very responsive and went through everything in detail to ensure I understood and worked really hard to get the best result for me. I was really impressed and couldn't recommend her enough.
A representative from Higgs LLP responded to this review on 22 October, 2024:
Thank you for your fantastic feedback Stephen. We are thrilled to hear that Katherine provided such professional and thorough support, helping you reach a satisfactory outcome. Your recommendation means a lot to us.
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Matter Type:
Car Accident
Connor
Collected on:
Sarah Arnold from Higgs LLP has been brilliant. Sarah helped to understand exactly where we were in the process and what would happen next. Always prompt and friendly with my queries, whether by email or phone.
I’d rather not be in another accident, but should the worst happen, I wouldn’t hesitate to return to Sarah - thank you!
A representative from Higgs LLP responded to this review on 18 October, 2024:
Thank you for your wonderful feedback Connor. We are thrilled to hear that Sarah provided prompt and friendly support throughout the process. Your trust in her means a lot to us. If you require anything additional, do not hesitate to reach out.
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Cristina
Collected on:
I highly recommend Higgs Solicitors, and in particular, Suky Mann. Suky was incredibly professional, knowledgeable, and supportive throughout my case. She explained everything clearly, kept me informed at every step, and provided invaluable guidance. Suky’s dedication and attention to detail made a difficult process much easier, and I felt completely supported the entire time. Thank you so much!
A representative from Higgs LLP responded to this review on 16 October, 2024:
Hi Christina, thank you so much for your wonderful review. We’re thrilled to hear about your positive experience with Suky. She truly embodies our commitment to professionalism and client support. It’s great to know that her guidance made a difference in your case. We appreciate your recommendation.
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Glynis
Collected on:
The staff always communicated well and were realistic and empathetic.I was always kept informed of any progress.
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Matter Type:
Divorce
Anonymous
Collected on:
Philip was excellent - understanding and guided me through the divorce process from start to finish.
He kept in regular contact and I was updated all along the way.
I would thoroughly recommend Higgs LLP and in particular Philip Barnsley.
A representative from Higgs LLP responded to this review on 16 October, 2024:
Thank you for your kind words. We’re delighted to hear that Philip provided you with excellent support and guidance throughout your divorce process. Keeping our clients informed and updated is a priority for us, and it's great to know that Philip delivered on that commitment. We appreciate your recommendation of Higgs LLP.
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Melanie
Collected on:
Ruth Round was most professional, and went above and beyond to help me gain my probate grant in a timely manner.
A representative from Higgs LLP responded to this review on 11 October, 2024:
Thank you for your positive feedback! We’re glad to hear that Ruth provided you with exceptional service and support during your probate process.
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Matter Type:
Wills
John
Collected on:
Dealt with in a professional and timely manner.
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Eric
Collected on:
Excellent service in regard to our wills and LPA review. Lucy and Scott dealt with all we raised in a manner we could understand and raised a number of things we had never thought about.
A representative from Higgs LLP responded to this review on 07 July, 2023:
Thank you very much for your review Eric. We appreciate your positive feedback, we will ensure your comments are passed on. Best wishes, the team at Higgs LLP.
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Ashleigh
Collected on:
Highly recommended. Extremely professional, organised and knowledgeable but dealt with a sensitive situation with huge empathy. I can’t thank them enough.
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Oliver
Collected on:
We've worked with Higgs LLP twice now and have always found them professional & personable. Jamie is very good at explaining detail and highlighting the difference between both specific considerations and red flags. Fab company, highly recommend!
A representative from Higgs LLP responded to this review on 07 February, 2023:
Thanks, Oliver. We appreciate you taking the time to leave a review. The team will be happy to receive your feedback.
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Linda
Collected on:
Large offices and car park. Friendly helpful reception staff. Went to sort out wills and power of attorneys. Everything explained beautifully in concise manner. Thank you
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Robert
Collected on:
Very helpful and get a great range of legal services!
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Carla Osborne
Collected on:
I can only say positive things about how Laura Hopkins handled my case. Following my car accident, Higgs & Sons were appointed by my insurance company, and I am so glad. Laura communicated clearly and professionally throughout the process, was extremely approachable and friendly - even when I was asking daft questions and dealing with very slow medical specialists. Thank you very much for your help Laura!
A representative from Higgs LLP responded to this review on 06 April, 2022:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Jan Woodhall
Collected on:
They were very professional and Claire Burnell was very kind and helpful. Highly recommend them!
A representative from Higgs LLP responded to this review on 06 April, 2022:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Mark Goodhead
Collected on:
Absolutely great team @ Higgs & sons could not of done more to be helpful on my accident case Andy Shaw really is top guy and would highly recommend to anyone seeking help with an accident..
Would just like to take this opportunity to thank everyone that helped with my case 👍
A representative from Higgs LLP responded to this review on 06 April, 2022:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Steven Jackson
Collected on:
Expert legal advice provided in a straightforward professional manner.
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Jonathan Chewy Chappell
Collected on:
Swapped to Higgs following a serious motorbike accident and realised that the solicitors I was advised to use by my insurance company just didn’t have specialised knowledge of bike accidents. I’m so glad I did, they were professional, courteous and polite throughout the whole process. Laura who handled my case was great, she kept me informed at all times, responded to emails and calls promptly and made the whole process a lot less stressful than it probably would have been. I would recommend any biker unfortunate enough to find themselves in this situation to pick the phone up and speak to them.
A representative from Higgs LLP responded to this review on 06 April, 2022:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Forging long-term relationships since 1875 Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our Black Country roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care. Our authenticity, passion and dedication has been passed down through generations, creating the unique 'Higgs quality' that sets us apart. We proudly embrace diversity and inclusivity, recognising the strength in the variety of backgrounds, perspectives and experiences our team brings. Higgs isn't just a law firm; it embodies a people-centric approach that positively impacts our people, our clients, our business partners, and our community. We don't merely meet expectations; we exceed them, leaving a legacy of excellence that defines us.
