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Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our Black Country roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Higgs LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Higgs LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Higgs LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Higgs LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Higgs LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Higgs LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Higgs LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Jon
Collected on:
Efficient & comprehensive service concluded within the given timescale.
A representative from Higgs LLP responded to this review on 19 November, 2024:
Thank you for your feedback Jon. We are glad to hear Richard provided a efficient and thorough service, and that everything was completed on time.
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Matter Type:
Residential Conveyancing
Ryan
Collected on:
Gurvinder at higgs was a huge help considering the difficulties faced from vendors solicitor not communicating and the short deadline
We will not hesitate to use him again in future
A representative from Higgs LLP responded to this review on 18 November, 2024:
Dear Ryan, Thank you for your kind words. We're glad Gurvinder could assist you during such a challenging situation. We look forward to working with you again in the future. Best regards, Higgs LLP
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T
Collected on:
Higgs are experienced in all aspects from Private Equity, EMI schemes, to drawing up basic T & Cs. They have provided legal advice to my business on many levels. They are efficient, and responsive to any queries, and flexible in their approach. They also have a way of cutting through the legal jargon and relating to the language of business owners. No hesitation in recommending Higgs as they have built my trust and confidence.
A representative from Higgs LLP responded to this review on 15 November, 2024:
Thank you for your detailed feedback. We're thrilled to hear that Susheel, Jamie and the team have consistently provided efficient, responsive, and clear legal advice for your business. Your trust and confidence mean a great deal to us.
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Matter Type:
Separation
Emma
Collected on:
Rhian has been a fantastic support. Very thorough and always available to provide excellent advice. I am very happy with the service I have received.
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Matter Type:
Residential Conveyancing
Robert
Collected on:
Recently we worked with Higgs for the conveyancing on our house sale and very pleased with the service. From the start, they were professional and also incredibly accommodating to our specific needs. Understanding that autism can sometimes bring additional challenges, Samantha made reasonable adjustments that really helped to keep the process smooth and stress-free.
Communication was excellent throughout, always keeping us informed of each step and explaining complex details in a straightforward, approachable manner. It made a real difference knowing we had someone friendly and patient on our side, especially when navigating decisions that can feel overwhelming.
We felt confident that they were always on top of things, handling paperwork and liaising with all parties involved. Higgs made a world of difference for our family, Thank you.
A representative from Higgs LLP responded to this review on 14 November, 2024:
Thank you, Robert, for your heartfelt review. We’re so pleased to hear that Samantha and the conveyancing team were able to provide the support and understanding you needed throughout the process. Your kind words mean a lot to us, and we’re glad we could make a positive difference for your family.
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Matter Type:
Corporate Law
Anthony
Collected on:
I found that John and his team took us through the whole process with as much ease as possible given the difficult time restraints trying to get the sale through before the budget. At times it was intense for both parties, but Higgs remained professional and patient at all times.
A great job well done and they executed the project within the demanding time scales
Thank you
A representative from Higgs LLP responded to this review on 12 November, 2024:
Thank you for your kind review Anthony. We’re so pleased to hear that John and the team could guide you smoothly through this challenging process. Meeting the tight timelines was a priority, and we're thrilled that their professionalism and patience made a difference. We appreciate your trust in us and are glad we could assist in achieving a successful outcome.
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Matter Type:
Corporate Law
Vinay
Collected on:
Great experience with the team. Worked well on our behalf and made sure relevant things were included for us. Rachael Watkins was good with communication throughout and Katie Willems was also helpful on completion day. The only thing stopping a 5 star rating was a few queries on price. I believe we had an initial estimate but as this changed quite a bit from our initial quote it would have been good to have been informed about what level of communication would have prompted an increase in price prior to the instructions. Being a first sale there were also lots of terms to understand. I think Rachael did a good job of making things clear. It would be good to speak in more ley terms generally for greater understanding.
A representative from Higgs LLP responded to this review on 11 November, 2024:
Thank you for your review and feedback Vinay. We're pleased to hear that Rachael and Katie provided helpful communication and support throughout your sale. We apologize for any confusion regarding the pricing and will take your comments on board to improve clarity in future. We truly appreciate your insights and are glad we could assist with your first sale.
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Matter Type:
Road Traffic Accident
Mark
Collected on:
I was involved in a serious car accident. Simon and his team were introduced to us through the hospital. Following an initial visit at our home Simon and his team secured assistance for Occupational Therapy, Physiotherapy, Psycotherapy, Driver Rehabilitation whilst also pursuing the financial compensation route, all this was done with a calm methodical friendly approach. We have been so pleased with the service Simon and his colleagues have given that we are now completing our wills through Higgs. Thank you Mark & Sarah
A representative from Higgs LLP responded to this review on 08 November, 2024:
Thank you, Mark and Sarah, for your kind words. We’re so pleased to hear that Simon and the team provided comprehensive support during such a challenging time. It’s great to know that you’ve been happy with the personal injury service, and we’re honoured to assist with your wills as well. Your trust means a lot to us.
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Matter Type:
Corporate finance
Robert
Collected on:
John Heaton and his team worked with us on the sale of our business. They were all friendly, courteous and easy to deal with. Any problems were solved in a pragmatic way. I would recommend them to anyone.
A representative from Higgs LLP responded to this review on 07 November, 2024:
Thank you for your recommendation Robert. We’re pleased to hear the conveyancing team provided friendly, courteous, and pragmatic support throughout your business sale.
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Matter Type:
Corporate Law
Nick
Collected on:
Have used Higgs for many years. and most recently in a sale transaction of my business for an initial consideration of over £30m.
A representative from Higgs LLP responded to this review on 07 November, 2024:
Thank you for your trust and loyalty over the years Nick. We're delighted to have supported you through this significant transaction. I will pass on the thanks to Joel, Daniel and both Richards.
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Matter Type:
Wills
Eric
Collected on:
Excellent service in regard to our wills and LPA review. Lucy and Scott dealt with all we raised in a manner we could understand and raised a number of things we had never thought about.
A representative from Higgs LLP responded to this review on 07 July, 2023:
Thank you very much for your review Eric. We appreciate your positive feedback, we will ensure your comments are passed on. Best wishes, the team at Higgs LLP.
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Ashleigh
Collected on:
Highly recommended. Extremely professional, organised and knowledgeable but dealt with a sensitive situation with huge empathy. I can’t thank them enough.
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Matter Type:
Corporate Law
Oliver
Collected on:
We've worked with Higgs LLP twice now and have always found them professional & personable. Jamie is very good at explaining detail and highlighting the difference between both specific considerations and red flags. Fab company, highly recommend!
A representative from Higgs LLP responded to this review on 07 February, 2023:
Thanks, Oliver. We appreciate you taking the time to leave a review. The team will be happy to receive your feedback.
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Matter Type:
Wills
Linda
Collected on:
Large offices and car park. Friendly helpful reception staff. Went to sort out wills and power of attorneys. Everything explained beautifully in concise manner. Thank you
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Robert
Collected on:
Very helpful and get a great range of legal services!
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Matter Type:
Car Accident
Carla Osborne
Collected on:
I can only say positive things about how Laura Hopkins handled my case. Following my car accident, Higgs & Sons were appointed by my insurance company, and I am so glad. Laura communicated clearly and professionally throughout the process, was extremely approachable and friendly - even when I was asking daft questions and dealing with very slow medical specialists. Thank you very much for your help Laura!
A representative from Higgs LLP responded to this review on 06 April, 2022:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
No Win No Fee
Jan Woodhall
Collected on:
They were very professional and Claire Burnell was very kind and helpful. Highly recommend them!
A representative from Higgs LLP responded to this review on 06 April, 2022:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
No Win No Fee
Mark Goodhead
Collected on:
Absolutely great team @ Higgs & sons could not of done more to be helpful on my accident case Andy Shaw really is top guy and would highly recommend to anyone seeking help with an accident..
Would just like to take this opportunity to thank everyone that helped with my case 👍
A representative from Higgs LLP responded to this review on 06 April, 2022:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Steven Jackson
Collected on:
Expert legal advice provided in a straightforward professional manner.
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Matter Type:
Motorbike Accident
Jonathan Chewy Chappell
Collected on:
Swapped to Higgs following a serious motorbike accident and realised that the solicitors I was advised to use by my insurance company just didn’t have specialised knowledge of bike accidents. I’m so glad I did, they were professional, courteous and polite throughout the whole process. Laura who handled my case was great, she kept me informed at all times, responded to emails and calls promptly and made the whole process a lot less stressful than it probably would have been. I would recommend any biker unfortunate enough to find themselves in this situation to pick the phone up and speak to them.
A representative from Higgs LLP responded to this review on 06 April, 2022:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Forging long-term relationships since 1875 Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our Black Country roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care. Our authenticity, passion and dedication has been passed down through generations, creating the unique 'Higgs quality' that sets us apart. We proudly embrace diversity and inclusivity, recognising the strength in the variety of backgrounds, perspectives and experiences our team brings. Higgs isn't just a law firm; it embodies a people-centric approach that positively impacts our people, our clients, our business partners, and our community. We don't merely meet expectations; we exceed them, leaving a legacy of excellence that defines us.
