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Lyons Bowe

01174404560
4.8/5
3575 Client Reviews Leave a review

At Lyons Bowe Solicitors, we’re proudly local. With offices in Bath, Bournemouth, Bridgwater, Bristol, Cardiff, Cheltenham, Cardiff, Frome, Keynsham and Shepton Mallet, we’re your regional legal experts. We’re ideally located to provide the advice and support you need – when and where you want it. Read more...

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Lyons Bowe
Lyons Bowe

Accreditations

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accreditation
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accreditation

Other locations

Other locations

Lyons Bowe
have 9 other locations

Cambridge House
Bath
BA1 1JS

54 High Street
Shepton Mallet
BA4 5AS

319 Wells Road
Bristol
BS4 2QD

41 High Street
Bridgwater
TA6 3BG

The Old Court House
Frome
BA11 3JB

Harley House
Cheltenham
GL50 1JN

The Generator
Exeter
EX2 4AN

12 Cathedral Road
Cardiff
CF11 9LJ

Wilson House
Bournemouth
BH1 1JN

Cambridge House
Bath
BA1 1JS

54 High Street
Shepton Mallet
BA4 5AS

319 Wells Road
Bristol
BS4 2QD

41 High Street
Bridgwater
TA6 3BG

The Old Court House
Frome
BA11 3JB

Harley House
Cheltenham
GL50 1JN

The Generator
Exeter
EX2 4AN

12 Cathedral Road
Cardiff
CF11 9LJ

Wilson House
Bournemouth
BH1 1JN

Request a callback Send an email Book an appointment Visit website
Mobile app available for your matter

Available lawyers at Lyons Bowe

Chloe Hoskin

4.9 out of 5
(51)
NI Team Legal Assistant

Ada Wojciechowska

4.9 out of 5
(49)
Legal Assistant

Abi Gallop

4.9 out of 5
(42)
Legal Assistant

Beth Ingham

4.7 out of 5
(35)
Team Leader

Alex Smith

4.9 out of 5
(27)
Legal Assistant

Holly Caswell

5.0 out of 5
(25)
NI Team - Legal Assistant

Andrea Mapstone

5.0 out of 5
(15)
Wills Team Manager

Claire Ford

5.0 out of 5
(13)
Chartered Legal Executive

Rhea Strawford

4.7 out of 5
(7)
NI Team Legal Assistant

Charlene Jones

4.8 out of 5
(6)
Chartered Legal Executive

Connor Hill

5.0 out of 5
(2)
Legal Assistant

Aansa Hussain

5.0 out of 5
(1)
Chartered Legal Executive

Benjamin Stamp

5.0 out of 5
(1)
Chartered Legal Executive

Abi Gibbs

0.0 out of 5
(0)
Legal Assistant

Anna Kelly

0.0 out of 5
(0)
Conveyancer

How Lyons Bowe Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Lyons Bowe on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Lyons Bowe. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 9%
About Right 88%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Lyons Bowe and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Lyons Bowe performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 91%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Lyons Bowe and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Lyons Bowe compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 91%
No 9%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Lyons Bowe offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 96
15th / 4662
Company & Commercial
1st / 24
27th / 4424
Housing & Property
1st / 4
172nd / 4270
Family Law
1st / 23
19th / 3864
Wills, Trusts & Probate
1st / 21
63rd / 3533
Commercial Property
1st / 18
26th / 3351
Immigration
1st / 6
54th / 2012
Money & Tax
1st / 58
1st / 1854
Education
1st / 1
3rd / 260

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    3092

  • Very Good

    269

  • Average

    58

  • Poor

    56

  • Awful

    100

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Tatiana
Housing & Property

Matter Type:

Residential Conveyancing

Tatiana

November 20, 2024

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Collected on:

Fantastic service!

Had an amazing experience with them even though we have already relocated to Spain. Extremely responsive to emails and calls and even though at every stage we got passed onto a new team, that wasn’t a problem. Had a dedicated person for each stage of the house sale. And even when we said that we cannot deliver signed documents (being in Spain and the office in Shepton )they found a way with docusign so nothing was lost in the post. I’m so glad we went with them. Shame the buyer didn’t have an equally reactive team, otherwise we would have completed a month ago. I hope they carry on the good work! Thank you!

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Nathan Charlton Nils
Housing & Property

Verified review

This review has been left by a verified client who used Lyons Bowe.

Matter Type:

Residential Conveyancing

Nathan Charlton Nils

October 29, 2024

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Collected on:

Conveyancing of the sale of my home

Zoe and the team proved to be effective, efficient and expeditious on my side of the sales transaction! At the same time Zoe answered my calls or messages directly. When she was on leave, another in the team stood in.

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Christopher
Housing & Property

Verified review

This review has been left by a verified client who used Lyons Bowe.

Matter Type:

Residential Conveyancing

Christopher

October 24, 2024

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Collected on:

Not all the way through just yet but so far, very good.

Found the team to be helpful, enthusiastic and keen to make progress. Very efficient at keeping up momentum.
We are not all the way through at the moment but, so far, very good

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Billy
Housing & Property

Matter Type:

Residential Conveyancing

Billy

October 22, 2024

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Collected on:

House Sale

Great team, responsive, friendly and professional.

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Mo
Housing & Property

Verified review

This review has been left by a verified client who used Lyons Bowe.

Matter Type:

Residential Conveyancing

Mo

October 17, 2024

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Collected on:

Diligent and patient

Really easy to contact solicitors with consistent communication. Worked hard for our conveyancing and took a lot of worried phone calls from us(!) Would recommend.

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James Bond
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Lyons Bowe.

Matter Type:

Probate

James Bond

October 16, 2024

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Collected on:

So far, so good

So far, all very good and impressive. Having previous experience with a less recommendable Solicitors, LB have really impressed, very prompt to respond, they also push me to return the documents they need. Recruited initially for Second Grant Probate and estate adminstration, then also for property sell.
Also significantly cheaper than an alternative highly recommended solicitor I had been suggested.

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Anonymous
Housing & Property

Verified review

This review has been left by a verified client who used Lyons Bowe.

Matter Type:

Residential Conveyancing

Anonymous

October 15, 2024

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Collected on:

Review

Always very polite and courteous and very efficient.

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Joseph Christopher
Housing & Property

Verified review

This review has been left by a verified client who used Lyons Bowe.

Matter Type:

Residential Conveyancing

Joseph Christopher

October 15, 2024

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Collected on:

Great Company

Tietia went above and beyond to ensure our house sale went through as quickly as possible. Working all hours to respond to me and to provide updates. Thanks for everything. Joe & Abi

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Wendy Joy

Verified review

This review has been left by a verified client who used Lyons Bowe.

Wendy Joy

October 11, 2024

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Collected on:

Selling Property

This was the worst experience we have had selling a property. We have sold a few with other estate agents.
We were passed over to every department through the sell, which I do understand. It would have been nice to have one main contact. We were told that there would be continuity if any staff member was sick or holiday, this was not the case. The process stopped and was picked up when staff member back. They must have a lot of graduates coming through, which I do understand they need to learn, the issue was it seemed we had a fresh graduate at every stage so with there lack of experience this really slowed the process down.
We originally had a previous buyer for our property, which we eventually pulled out off, We presumed it was the buyer dragging his feet.
After going through the agonizing process again with next buyer, we soon realized it was the solicitors.
I honestly say it was a stressful experience and one I would not want anyone to go through, also with the drawn out process, we lost literally thousands of pounds and with 3 young kids, that’s not great. I am a person who always sees the good in people and situations. I am not pinpointing one person, it was there whole business setup and ethos, very disappointed. In this situation I would not recommend them at all. Stay well away.

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Tidball
Housing & Property

Verified review

This review has been left by a verified client who used Lyons Bowe.

Matter Type:

Residential Conveyancing

Tidball

October 11, 2024

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Collected on:

Great overall experience

Rhea is great fast communicator and always makes me feel at ease when dealing with any queries I may have.

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Reviews collected from

Yee

Yee

March 23, 2024

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Collected on:

Yee

Spoke to a lady regarding personal guarantee, took my details and never heard from them again. It's been 2 weeks and never will use again.

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RyGo

RyGo

January 02, 2023

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Collected on:

RyGo

Helped us with the purchase of our new home, and we're amazing! Very quick and gave constant updates.

We even had an app that told us each step of the way and what was completed. Would highly recommend these!

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Gabriella

Gabriella

April 14, 2022

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Collected on:

Gabriella

We have been dealing with Emma Leighton-Carey for the purchase of our new property, and I cannot sing her praises enough. It only took her SIX weeks for the entire process, and we exchanged without a single issue. So unbelievably quick and efficient. Constant contact and email updates, nothing was too much trouble. Emma dealt with my worries and concerns as a first time buyer, and instilled full confidence in me that everything was going to be OK. We had responses to every question asked within a couple of hours, all the paperwork sent across with clear instructions on what to do and confirmation of payments received without having to chase it up. Emma's knowledge is first class, she is polite, professional and friendly. I highly recommend her and her services to anyone looking to move, she honestly made it so stress free and easy! :)

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Simon

Simon

January 21, 2022

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Collected on:

Simon

Awful experience with the solicitors. Rude, took an age to reply and didn't seem to appreciate the urgency on several matters. Couldn't comment on certain procedures as they wouldn't know the outcome and was always being fobbed off with an assistant. The 1 star is for the new instructions team - particularly Elle Box and Jasmine Lyford, who were brilliant.

The progress tracker app is great in theory to keep you in the loop but ends up acting as a means to question why something hasn't been done. I'd suggest binning it off as it's often best not to know - it also wasn't updated as often as it should of been.

If I was to pay almost £2000 for this 'service' in any other industry I'd be wanting a refund.

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Adrian

Adrian

December 11, 2021

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Collected on:

Adrian

So far everything has been very efficiently handled by the New Instruction team. As we are only part way through the process I am not able to add anything more...

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Reviews collected from

Holly Abigail
Housing & Property

Matter Type:

Residential Conveyancing

Holly Abigail

July 07, 2022

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Collected on:

Holly's experience...

Very frustrated with the service we received- you are not allocated 1 solicitor but instead passed across 3 different teams and get someone different replying to you every time. They have been very slow to respond to emails- even on the week of exchange which has made the whole process of buying our first property quite stressful.

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Emily
Housing & Property

Matter Type:

Residential Conveyancing

Emily

July 04, 2022

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Emily's experience...

Our experience with initially Elle and then Emma were a pleasure, they were both extremely helpful at all times. We were constantly impressed by their professionalism and attention to detail. We felt confident throughout the whole process and would recommend to friends and family.

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Ellen
Housing & Property

Matter Type:

Residential Conveyancing

Ellen

June 24, 2022

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Ellen's experience...

A very disappointing service, with a few exceptions such as Lauren.

Some shocking mistakes made by both a solicitor and legal assistant(s).

More solicitor contact, with continuity, would be one improvement.

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Callum
Housing & Property

Matter Type:

Residential Conveyancing

Callum

June 22, 2022

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Callum's experience...

Lauren in completions was excellent and is an asset to your team.

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Lyons Bowe are accredited by

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About this branch

Description

When we set up Lyons Bowe in 2014, we were driven by a mix of frustration and desire. Frustration at the number of firms that didn’t share the values that we felt were most important and our desire to give clients the kind of service that you told us you wanted. Our core values underpin our entire service and lie at the heart of everything we offer. As a modern law firm, we pride ourselves on representing these core values – both in what we do and how we do it.

Practice areas

Conveyancing, Commercial, Commercial Property, Wills Probate & Trusts, Family, Employment, Education

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills
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