Chartered Legal Executive at Lyons Bowe

Charlene Jones

Chartered Legal Executive

Charlene joined Lyons Bowe in November 2023 bringing with her 12 years of property experience. Charlene has experience of dealing with a mixture of caseloads consisting of freehold, leasehold sale and purchases, newbuild purchases, remortgages, shared equity and Help to Buy

54 High Street, Shepton Mallet, Somerset, BA4 5AS

Licensed for 1 years

Practice Areas

Housing & Property

4.9/5 11 Client Reviews 11
  • Housing & Property 100%
11 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    10
  • Very Good
    1
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
Click to rate
Jayne
Verified Jayne Added 1 month ago Report to admin
Collected whilst working at Lyons Bowe
February 04, 2025 20250204064940

Professional Service

5

I received a professional service from start to finish. Would recommend.

Lawyer named in this review: Charlene Jones

A representative from Lyons Bowe responded to this review on 04 February, 2025

Thank you so much for taking the time to leave us a 5-star review.

Was this review helpful? Yes

William Christopher
Verified William Christopher Added 3 months ago Report to admin
Collected whilst working at Lyons Bowe
December 28, 2024 20241228182453

bought and sold

5

great experience very knowledgeable,understanding and nothing to much trouble

Lawyer named in this review: Charlene Jones

A representative from Lyons Bowe responded to this review on 03 January, 2025

We are so happy to hear that you had a great experience with us. Your feedback is invaluable to us.

Was this review helpful? Yes

Patricia Anne
Verified Patricia Anne Added 3 months ago Report to admin
Collected whilst working at Lyons Bowe
December 03, 2024 20241203082839

Good contact

5

It has been really helpful to know how everything is progressing at each stage. Speedy response to any queries has also been helpful.

Lawyer named in this review: Charlene Jones

A representative from Lyons Bowe responded to this review on 03 December, 2024

Thank you for your kind words, I will be sure to pass this onto the team.

Was this review helpful? Yes

Kevin Mark
Verified Kevin Mark Added 4 months ago Report to admin
Collected whilst working at Lyons Bowe
November 23, 2024 20241123105619

Selling House

5

So far very efficient, excellent communication and the app is really good and simple to use. Very impressed so far.

Lawyer named in this review: Charlene Jones

A representative from Lyons Bowe responded to this review on 26 November, 2024

Thank you so much for your kind words, we will pass these onto the team!

Was this review helpful? Yes

Danny
Danny Added 5 months ago Report to admin
Collected whilst working at Lyons Bowe
October 30, 2024 20241030140513

Amazing to work with

5

Honestly the best I’ve worked with , super friendly, approachable and professional . Communication was great , issues and enquiry’s were dealt
With super quickly .

Would highly recommend

Lawyer named in this review: Charlene Jones

A representative from Lyons Bowe responded to this review on 31 October, 2024

Thank you so much for taking the time to leave us a 5-star review.

Was this review helpful? Yes

Anonymous
Anonymous Added 5 months ago Report to admin
Collected whilst working at Lyons Bowe
October 23, 2024 20241023142123

Patient,kind and efficient

5

Charlene was very helpful and efficient. We do not find doing things online very easy, but she helped us along and was patient when we made mistakes. Very approachable and kept us well informed.

Lawyer named in this review: Charlene Jones

A representative from Lyons Bowe responded to this review on 23 October, 2024

Amazing feedback. Thank you so much for giving us 5 stars!

Was this review helpful? Yes

Judith
Verified Judith Added 5 months ago Report to admin
Collected whilst working at Lyons Bowe
October 04, 2024 20241004152325

Efficient and helpful

4

Sometimes information wasn’t passed through from one team to another and the change in selling price didn’t get updated but otherwise the process was clear and efficient and responses to queries were dealt with quickly.
Having recently dealt with another sale for a deceased relative using a different online system, I would like to have been able to review documents that had already been uploaded. If that was possible, I didn’t manage to work out how to do it. It seemed as if once you had completed a section, there was no going back. It would also have helped to know at the beginning that each team would only deal with one part of the process and then the client would be passed on to another lawyer. However, I might have missed that in all the information sent but the pathway could have been clearer.
All that having been said, I was confident that the conveyancing was in good hands and I was sent information that I should have had when I purchased the property!
I would certainly recommend Lyons Bowe to others for conveyancing and your prices are competitive.

Lawyer named in this review: Charlene Jones

A representative from Lyons Bowe responded to this review on 07 October, 2024

Thank you for the review! Your feedback is much appreciated and helps our team improve.

Was this review helpful? Yes

Miranda
Verified Miranda Added 8 months ago Report to admin
Collected whilst working at Lyons Bowe
July 04, 2024 20240704150739

Effiect

5

Have given information at every stage, have followed up on thigs as needs and not been forgotten about.
Efficient.
The ap to follow and visually see the process is really helpful.

Lawyer named in this review: Charlene Jones

A representative from Lyons Bowe responded to this review on 17 July, 2024

Thank you so much for taking the time to leave us a 5-star review.

Was this review helpful? Yes

Karen
Karen Added 1 year ago 1 found this helpful Report to admin
Collected whilst working at Lyons Bowe
March 21, 2024 20240321165725

Excellent and professional service from Charlene

5

Charlene kept us constantly updated with the progress of our sale and purchase for our houses. She was very professional, kind and nothing was too much trouble for her. Thank you Charlene for all your help and support.

Lawyer named in this review: Charlene Jones

Was this review helpful? Yes

Naomi
Verified Naomi Added 1 year ago Report to admin
Collected whilst working at Lyons Bowe
February 29, 2024 20240229201808

Fast and efficient

5

Charlene and Jess have been great. Helpful, kept me updated throughout, quick to respond to any queries. And most importantly really nice personable, approachable people. Thank you both.

Lawyer named in this review: Charlene Jones

A representative from Lyons Bowe responded to this review on 01 March, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Reviews collected on

Leah-May
Leah-May Added 1 week ago Report to admin
Collected whilst working at Lyons Bowe
March 18, 2025
Collected on
20250318162821

Leah-May

5

Fantastic experience with Lyons Bowe who effectively processed our house purchase. Being first time buyers we had lots of questions and queries but always received a quick response from our Lyons Bowe representatives who helped put us at ease. The app was also a really useful tool, so we could clearly understand where we were in the overall process. We have heard of other instances from friends where they have had to continually chase their solicitors to hear back from them but fortunately we never had to do that once! Special shout out to Charlene Jones and Jada Panico who were especially helpful.

Lawyer named in this review: Charlene Jones

A representative from Lyons Bowe responded to this review on 18 March, 2025

We appreciate your kind words about your experience with Lyons Bowe Solicitors. We're thrilled to hear that Charlene Jones and Jada Panico's exceptional support made your house purchase smoother. Their dedication and professionalism are highly valued, and we're glad they could assist you in this important process.

Was this review helpful? Yes

About Charlene Jones

Charlene joined Lyons Bowe in November 2023 bringing with her 12 years of property experience. Charlene has experience of dealing with a mixture of caseloads consisting of freehold, leasehold sale and purchases, newbuild purchases, remortgages, shared equity and Help to Buy

Languages Spoken: English

Contact Charlene Jones

Address

Lyons Bowe

54 High Street

Shepton Mallet

Somerset

BA4 5AS



Phone 01174 503096

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Chartered Legal Executive

Lyons Bowe

?-present