Chartered Legal Executive at Lyons Bowe
Charlene Jones
Chartered Legal Executive
Charlene joined Lyons Bowe in November 2023 bringing with her 12 years of property experience. Charlene has experience of dealing with a mixture of caseloads consisting of freehold, leasehold sale and purchases, newbuild purchases, remortgages, shared equity and Help to Buy
54 High Street, Shepton Mallet, Somerset, BA4 5AS
She is an experienced Chartered Legal Executive who is able to assist you
Practice Areas
Housing & Property
- Housing & Property 100%
8 Client Reviews
Overall experience
- Value For Money
- Approachability
About Charlene Jones
Charlene joined Lyons Bowe in November 2023 bringing with her 12 years of property experience. Charlene has experience of dealing with a mixture of caseloads consisting of freehold, leasehold sale and purchases, newbuild purchases, remortgages, shared equity and Help to Buy
Languages Spoken: English
Contact Charlene Jones
Resume
WORK EXPERIENCE
Title
Name
Duration
Chartered Legal Executive
Lyons Bowe
?-present
Good contact
It has been really helpful to know how everything is progressing at each stage. Speedy response to any queries has also been helpful.
Lawyer named in this review: Charlene Jones
A representative from Lyons Bowe responded to this review on 03 December, 2024
Thank you for your kind words, I will be sure to pass this onto the team.
Was this review helpful? Yes
Selling House
So far very efficient, excellent communication and the app is really good and simple to use. Very impressed so far.
Lawyer named in this review: Charlene Jones
A representative from Lyons Bowe responded to this review on 26 November, 2024
Thank you so much for your kind words, we will pass these onto the team!
Was this review helpful? Yes
Amazing to work with
Honestly the best I’ve worked with , super friendly, approachable and professional . Communication was great , issues and enquiry’s were dealt
With super quickly .
Would highly recommend
Lawyer named in this review: Charlene Jones
A representative from Lyons Bowe responded to this review on 31 October, 2024
Thank you so much for taking the time to leave us a 5-star review.
Was this review helpful? Yes
Patient,kind and efficient
Charlene was very helpful and efficient. We do not find doing things online very easy, but she helped us along and was patient when we made mistakes. Very approachable and kept us well informed.
Lawyer named in this review: Charlene Jones
A representative from Lyons Bowe responded to this review on 23 October, 2024
Amazing feedback. Thank you so much for giving us 5 stars!
Was this review helpful? Yes
Efficient and helpful
Sometimes information wasn’t passed through from one team to another and the change in selling price didn’t get updated but otherwise the process was clear and efficient and responses to queries were dealt with quickly.
Having recently dealt with another sale for a deceased relative using a different online system, I would like to have been able to review documents that had already been uploaded. If that was possible, I didn’t manage to work out how to do it. It seemed as if once you had completed a section, there was no going back. It would also have helped to know at the beginning that each team would only deal with one part of the process and then the client would be passed on to another lawyer. However, I might have missed that in all the information sent but the pathway could have been clearer.
All that having been said, I was confident that the conveyancing was in good hands and I was sent information that I should have had when I purchased the property!
I would certainly recommend Lyons Bowe to others for conveyancing and your prices are competitive.
Lawyer named in this review: Charlene Jones
A representative from Lyons Bowe responded to this review on 07 October, 2024
Thank you for the review! Your feedback is much appreciated and helps our team improve.
Was this review helpful? Yes
Effiect
Have given information at every stage, have followed up on thigs as needs and not been forgotten about.
Efficient.
The ap to follow and visually see the process is really helpful.
Lawyer named in this review: Charlene Jones
A representative from Lyons Bowe responded to this review on 17 July, 2024
Thank you so much for taking the time to leave us a 5-star review.
Was this review helpful? Yes
Excellent and professional service from Charlene
Charlene kept us constantly updated with the progress of our sale and purchase for our houses. She was very professional, kind and nothing was too much trouble for her. Thank you Charlene for all your help and support.
Lawyer named in this review: Charlene Jones
Was this review helpful? Yes
Fast and efficient
Charlene and Jess have been great. Helpful, kept me updated throughout, quick to respond to any queries. And most importantly really nice personable, approachable people. Thank you both.
Lawyer named in this review: Charlene Jones
A representative from Lyons Bowe responded to this review on 01 March, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes