James's experience...
Do not touch with a ten foot barrage pole
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NI Team Legal Assistant at Lyons Bowe
Chloe Hoskin
NI Team Legal Assistant
Chloe joined Lyons Bowe in November 2020 as a receptionist/legal assistant. Chloe now works in the New Instruction Team.
6 Temple Street, Keynsham, BS31 1EG
Licensed for 3 years
Practice Areas
Housing & Property
- Housing & Property 100%
47 Client Reviews
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Review sources
Reviews collected on
About Chloe Hoskin
Chloe joined Lyons Bowe in November 2020 as a receptionist/legal assistant. Chloe now works in the New Instruction Team.
Languages Spoken: English
Contact Chloe Hoskin
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WORK EXPERIENCE
Title
Name
Duration
Receptionist/Legal Assistant
Lyons Bowe
2020-present
Excellent Experience
Initially a bit confused with app updates and automated emails but always good to have a person of contact and Chloe has been always quick at replying and helpful. Thank you!
Lawyer named in this review: Chloe Hoskin
A representative from Lyons Bowe responded to this review on 18 July, 2024
Thank you so much for giving us 5 stars. You made our day!
Was this review helpful? Yes
Excellent Experience
Everything was excellent and we were really pleased with how efficient Chloe dealt with our set up.
We did find the emails for every app notification a bit overwhelming.
Lawyer named in this review: Chloe Hoskin
A representative from Lyons Bowe responded to this review on 17 July, 2024
Thanks for your 5-star review! We sincerely appreciate your feedback.
Was this review helpful? Yes
Excellent so service
Easy company to deal with, everything is straight forward, all communications are clear. would strongly advise to use.
Lawyer named in this review: Chloe Hoskin
A representative from Lyons Bowe responded to this review on 17 July, 2024
Thank you so much for giving us 5 stars. You made our day!
Was this review helpful? Yes
Initial
Very helpful & dealt with everything quickly, also kept me informed.
Lawyer named in this review: Chloe Hoskin
A representative from Lyons Bowe responded to this review on 11 June, 2024
We are delighted you took the time to leave us your 5* feedback! Thank you
Was this review helpful? Yes
Excellent Support
Chloe has been excellent throughout and her support has been appreciated.
I was initially concerned about having to do everything through an App as not used to using one, but it was surprisingly easy!
Lawyer named in this review: Chloe Hoskin
A representative from Lyons Bowe responded to this review on 06 June, 2024
Hi Sarah. Thank you for your 5* review ! We are delighted you enjoyed using the client app, so many of our clients do. We look forward to working with you again.
Was this review helpful? Yes
Above and Beyond
Above and beyond hoping the rest of the journey is as smooth. Because at this point I’m wondering when the hard bit kicks in as I’m
sure buying a home is as hassle. So far absolutely lovely process. Thanks again Lyons Bowe *Chloe Hoskins
Lawyer named in this review: Chloe Hoskin
A representative from Lyons Bowe responded to this review on 06 June, 2024
Wow! Thank you so much for your amazing 5* review of Chloe! She will be delighted. It is what keeps our team motivated to hear they are helping our clients in their journey.
Was this review helpful? Yes
Excellent in All Areas
As first time buyers we found Chloe excellent in all areas and felt assured that we are in great hands. Thanks for everything
Lawyer named in this review: Chloe Hoskin
A representative from Lyons Bowe responded to this review on 17 July, 2024
Thank you so much for giving us 5 stars. You made our day!
Was this review helpful? Yes
Disappointing So Far
The main things I wanted to highlight are:
- Rhea sent an email requesting we complete outstanding missing documents. When I called her, she couldn't tell me what was missing and just kept saying she'd have to chat to Chloe. When Chloe called back, she realised that the forms hadn't even been sent. That was pretty frustrating.
- My partner called to ask whether our survey being delayed would be an issue and Chloe was unable to help him with any useful advice- It would be really useful if any communications that are sent out about missing documents or payments actually list EXACTLY what is missing. Instead, there are further emails/calls going back and forth asking what's missing and it's really frustrating.
- Moving forwards, we seem to have trainee legal executives allocated to both our sale, purchase and declaration of trust. I have to admit, this doesn't fill me with confidence and feels like you're asking trainees to do the work that fully qualified solicitors should be doing. I used Lyons Bowe previously and had a very good experience, our current experience has been disappointing so far.
Lawyer named in this review: Chloe Hoskin
Was this review helpful? Yes
Great
Chloe was super helpful. Answered emails quickly and was knowledgeable
Lawyer named in this review: Chloe Hoskin
A representative from Lyons Bowe responded to this review on 17 July, 2024
Thanks a lot for your kind words and for sharing your 5-star review.
Was this review helpful? Yes
Home buyer
Very good solicitor helpful and able to keep us updated during every stage
Lawyer named in this review: Chloe Hoskin
A representative from Lyons Bowe responded to this review on 14 May, 2024
Thank you so much for giving us 5 stars. You made our day!
Was this review helpful? Yes