William Terence
Verified William Terence Added 6 months ago Report to admin
Collected whilst working at Lyons Bowe
September 09, 2024 20240909162040

Conveyancing

5

Chloe was very helpful start to finish, she was easy to get hold of and answered all queries in full.

Lawyer named in this review: Chloe Hoskin

A representative from Lyons Bowe responded to this review on 10 September, 2024

Thank you so much for taking the time to leave us a 5-star review.

Was this review helpful? Yes

Tom Woodman
Verified Tom Woodman Added 8 months ago Report to admin
Collected whilst working at Lyons Bowe
July 17, 2024 20240717143536

Excellent Experience

5

Initially a bit confused with app updates and automated emails but always good to have a person of contact and Chloe has been always quick at replying and helpful. Thank you!

Lawyer named in this review: Chloe Hoskin

A representative from Lyons Bowe responded to this review on 18 July, 2024

Thank you so much for giving us 5 stars. You made our day!

Was this review helpful? Yes

Mark Ponting
Verified Mark Ponting Added 9 months ago Report to admin
Collected whilst working at Lyons Bowe
July 05, 2024 20240705104443

Excellent Experience

5

Everything was excellent and we were really pleased with how efficient Chloe dealt with our set up.
We did find the emails for every app notification a bit overwhelming.

Lawyer named in this review: Chloe Hoskin

A representative from Lyons Bowe responded to this review on 17 July, 2024

Thanks for your 5-star review! We sincerely appreciate your feedback.

Was this review helpful? Yes

Simon John
Verified Simon John Added 9 months ago Report to admin
Collected whilst working at Lyons Bowe
June 12, 2024 20240612110847

Excellent so service

5

Easy company to deal with, everything is straight forward, all communications are clear. would strongly advise to use.

Lawyer named in this review: Chloe Hoskin

A representative from Lyons Bowe responded to this review on 17 July, 2024

Thank you so much for giving us 5 stars. You made our day!

Was this review helpful? Yes

Robert William
Verified Robert William Added 9 months ago Report to admin
Collected whilst working at Lyons Bowe
June 11, 2024 20240611085457

Initial

5

Very helpful & dealt with everything quickly, also kept me informed.

Lawyer named in this review: Chloe Hoskin

A representative from Lyons Bowe responded to this review on 11 June, 2024

We are delighted you took the time to leave us your 5* feedback! Thank you

Was this review helpful? Yes

Sarah Davey
Verified Sarah Davey Added 10 months ago Report to admin
Collected whilst working at Lyons Bowe
June 06, 2024 20240606094523

Excellent Support

5

Chloe has been excellent throughout and her support has been appreciated.
I was initially concerned about having to do everything through an App as not used to using one, but it was surprisingly easy!

Lawyer named in this review: Chloe Hoskin

A representative from Lyons Bowe responded to this review on 06 June, 2024

Hi Sarah. Thank you for your 5* review ! We are delighted you enjoyed using the client app, so many of our clients do. We look forward to working with you again.

Was this review helpful? Yes

Anon
Verified Anon Added 10 months ago Report to admin
Collected whilst working at Lyons Bowe
June 06, 2024 20240606093857

Above and Beyond

5

Above and beyond hoping the rest of the journey is as smooth. Because at this point I’m wondering when the hard bit kicks in as I’m
sure buying a home is as hassle. So far absolutely lovely process. Thanks again Lyons Bowe *Chloe Hoskins

Lawyer named in this review: Chloe Hoskin

A representative from Lyons Bowe responded to this review on 06 June, 2024

Wow! Thank you so much for your amazing 5* review of Chloe! She will be delighted. It is what keeps our team motivated to hear they are helping our clients in their journey.

Was this review helpful? Yes

Antonia
Verified Antonia Added 10 months ago Report to admin
Collected whilst working at Lyons Bowe
June 06, 2024 20240606093101

Excellent in All Areas

5

As first time buyers we found Chloe excellent in all areas and felt assured that we are in great hands. Thanks for everything

Lawyer named in this review: Chloe Hoskin

A representative from Lyons Bowe responded to this review on 17 July, 2024

Thank you so much for giving us 5 stars. You made our day!

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 10 months ago Report to admin
Collected whilst working at Lyons Bowe
May 30, 2024 20240530134710

Disappointing So Far

3

The main things I wanted to highlight are:

- Rhea sent an email requesting we complete outstanding missing documents. When I called her, she couldn't tell me what was missing and just kept saying she'd have to chat to Chloe. When Chloe called back, she realised that the forms hadn't even been sent. That was pretty frustrating.

- My partner called to ask whether our survey being delayed would be an issue and Chloe was unable to help him with any useful advice- It would be really useful if any communications that are sent out about missing documents or payments actually list EXACTLY what is missing. Instead, there are further emails/calls going back and forth asking what's missing and it's really frustrating.

- Moving forwards, we seem to have trainee legal executives allocated to both our sale, purchase and declaration of trust. I have to admit, this doesn't fill me with confidence and feels like you're asking trainees to do the work that fully qualified solicitors should be doing. I used Lyons Bowe previously and had a very good experience, our current experience has been disappointing so far.

Lawyer named in this review: Chloe Hoskin

Was this review helpful? Yes

Rosie Alice Skallebaek
Verified Rosie Alice Skallebaek Added 10 months ago Report to admin
Collected whilst working at Lyons Bowe
May 21, 2024 20240521153123

Great

5

Chloe was super helpful. Answered emails quickly and was knowledgeable

Lawyer named in this review: Chloe Hoskin

A representative from Lyons Bowe responded to this review on 17 July, 2024

Thanks a lot for your kind words and for sharing your 5-star review.

Was this review helpful? Yes

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