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How Ison Harrison Limited Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Ison Harrison Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ison Harrison Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 14%
About Right 85%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Ison Harrison Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Ison Harrison Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Ison Harrison Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Ison Harrison Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Ison Harrison Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    1870
  • Very Good

    61
  • Average

    15
  • Poor

    13
  • Awful

    97

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Sarah

Matter Type:

Divorce

Sarah

March 20, 2024

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Collected on:

Divorce

Sarah has to be one of the most professional people that I’ve ever had the pleasure of meeting. Obviously a divorce can have high emotions throughout. She is not interested in dragging the process out causing more work. She is concise , accurate & gave a wealth of advice & guided me through a tricky process. Always polite , friendly yet highly professional & calm demeanour at all times. Available to speak directly to in the telephone. Very knowledgeable & planned ahead & kept me informed of where we were at.

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Mark

Matter Type:

Residential Conveyancing

Mark

January 11, 2021

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Collected on:

Conveyancing success

I have used Ison Harrison for conveyancing twice (both buying and selling). I dealt with Nigel Cowley (covering Otley and Ilkley) who was responsive and explained things in common sense language. I see other poor reviews below, complaining about time to respond, etc - In my first experience of selling with Ison Harrison, we were able to complete in under 8 weeks, which I think is pretty good. In my experience, there are so many parts in the process (exacerbated by COVID-19) - whilst I recognise we all want someone to blame when things slow down, I don’t think it’s always the entity most visible to us as clients. I would contact Nigel again, should the need arise, but can’t comment on others.

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William

Matter Type:

Residential Conveyancing

William

March 09, 2020

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Conveyancing mistakes which cost me money and now they're ignoring my emails

I bought a flat and employed them as they'd been recommended to me. My solicitor was very kind and understanding and apparently competent. Everything seemed to be going well. But no mention of a reserve for service charge payments ever came up and, not being a legal expert myself I didn't know to ask. When I was billed for service charge dating before I owned the property I contacted Ison Harrison by phone and by email and my solicitor had gone on maternity leave. Her colleagues initially said they'd look into it and even said there was in fact a reserve so I should be able to get my money back. But now they are ignoring my emails and I'm stuck having paid £266 for a service charge bill that should have been paid by the vendor. Not good enough.

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Vanessa

Vanessa

January 31, 2020

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Amazing people quick and efficient

These people are utterly amazing, with the battle of getting a mortgage they were patient supportive and quick when finally the time came to exchange!! We could not be more happier of the service you have given us. Shahaunna and Kirsty and the team have heard me laugh cry beg and heard to much information, but took it in there stride and have built an amazing rapour with us. I would wholeheartedly recommend these 1000000% would never go anywhere else. Thank you all xx

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Anonymous

Matter Type:

Residential Conveyancing

Anonymous

October 24, 2019

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Collected on:

Conveyancing

Many thanks to the team at Ison Harrison, especially Phoebe Ralston, for their hard work and assistance with the purchase of our new home. Phoebe was very quick to respond to all our email enquiries and we always felt up to date with the purchasing process. I would certainly recommend them in the future. Many thanks, once again!

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Kim

Matter Type:

Residential Conveyancing

Kim

August 14, 2019

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Collected on:

Awful Service

Despite what their website states Ison Harrison does the complete opposite of accelerating the buying procedure. This is due to cutting corners and using a conveyancing executive, who have little idea of conveyancing law and the superior seemed unwilling to assist.

The advice offered by the conveyancing executive was incorrect and obstructive and no delayed communication. At no time did Ison Harrison make the home buying process easy, it was extremely stressful and at no time did they make it clear why they were holding up the process.

There are no high standards and they also have the ability to lose contracts!

Use this company at your own peril or if you want it to take longer than 5 months to exchange contracts.

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Anonymous

Anonymous

August 02, 2019

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Excellent and quick service - Nefisa Afzal

With the help of Nefisa we were able to complete a mortgage and re-mortgage within 4 weeks. Nefisa was very polite, helpful and responsive to all queries and I cannot thank her enough for the amazing job she has done for us. I would definitely work with Ison Harrison again!

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Tom

Tom

July 04, 2019

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Collected on:

Excellent service

When buying our new build house we used Ison Harrison. They were very informative and our exchange of contracts went through quickly and with no problems. I was dealt with by Abbigail, Alyx, and Kathryn who were all brilliant. They were very friendly and explained things to me well. This was out first time buying a house and they made it really easy.

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Elias

Matter Type:

Housing

Elias

June 20, 2018

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Collected on:

Moving House with Ison Harrison

I had a fantastic time with Ison Harrison, and have used them not only to handle the conveyancing during the purchase of my first home but also to create my Will and will use them for anything else I might need in the future too.

Nigel Cowley dealt with my conveyancing from their Leeds and Guiseley office and was really comprehensive, understanding in explaining to us the ins and outs of the situation and articles/issues that I hadn't ever dealt with before. He was easy to talk to and everything was generally very organised, making the purchase and moving in period to our first home very effortless on reflection.

We also found them really reasonable price wise, considering all of the fees that mount up during the conveyancing process their own charges for the work they did were a really nice surprise, in that they weren't anything like what we had expected them to come to. We were thrilled that everything got done and we were moved in so efficiently.

Thanks for the great work guys!

Joshua Elias Note

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Nigel

Matter Type:

Family law

Nigel

February 04, 2017

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Collected on:

Just awful

Possibly the least communication skils ever, lied to me several times and mishandled my godfathers estate. Would never use them if they were the last solicitor on earth

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Reviews collected from

Jocelyn

Jocelyn

October 30, 2024

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Collected on:

Jocelyn

Nigel and the team at Ison Harrison are professional, efficient and swift. They carried out my recent conveyancing work and I was impressed by their service and thorough nature of the work carried out. Excellent communication too. I would highly recommend Ison Harrison.
Thank you for all your hard work Nigel, Judith and the team.

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Olly

Olly

October 28, 2024

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Olly

Excellent level of service

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Dr.

Dr.

April 29, 2024

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Dr.

I am unable to recommend these solicitors

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no

no

September 29, 2021

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Collected on:

A client

Well where to start. We used Nigel Cowley 3 times for my sale mums sale and a purchase. A friend recommended him and I am so
grateful she did.

He has go way beyond what was required due to buyers and sellers solictor not
doing what they promised.

He is knowledgable, professional and always easy to speak to.

Thank you for all your help and Belinda Swaines too. You are amazing

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David

David

March 16, 2021

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David

Nigel and Ison Harrison have been amazing from start to finish; quick, responsive, and a pleasure to deal with. A superb professional approach, I would recommend to all.

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Ison Harrison Limited are accredited by

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About this branch

Description

We’ve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 330 staff across 20 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services. As you can see the firm has enjoyed substantial growth over the past decade. We have always taken the view that standing still as a business is not an option for us. We have seen many law firms either go out of business or reduce in size over the years and we were determined not to struggle in the same way. We have therefore constantly looked to improve. We have looked for opportunities to grow our profile, the number of our offices, and the breadth of services that we offer. We have looked for ways to improve our internal processes, employee engagement and how we deal and communicate with clients. All partners and managers recognise the importance of communication and set the tone within the firm employing honest, open and prompt communication with clients and colleagues alike.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Malicious falsehood
    • Pre-publication advice
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Fraud
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Legal aid
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Human rights
    • Human rights
  • Immigration
    • Applications for British citizenship
    • Asylum applications and appeals
    • Citizenship
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Human Rights
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Notary
    • Notary
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Welfare & Benefits
    • Benefits
    • Housing
    • Mental Health
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Banking
    • Banking
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
  • Regulations
    • Health and Safety
    • Licensing
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