Ella
Collected on:
Very poor service
Went with Ison for conveyancing and had a really poor experience- terrible communication, lots of confusion around missing information/documents, continuously made errors throughout the process (clearly the paralegal was left to do the majority and their work wasn’t checked. We had our completion date pushed back 3 times and on one occasion we didn’t even know that the date had been pushed back because they didn’t bother to let us know until we contacted them to ask. The final cost was also significantly more than the original quote we were given. As a first time buyer this made the house buying process much more stressful and time consuming than it needed to be.
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