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How Ison Harrison Limited Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Ison Harrison Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ison Harrison Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 50%
About Right 50%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Ison Harrison Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Ison Harrison Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Ison Harrison Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Ison Harrison Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Ison Harrison Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    1786
  • Very Good

    60
  • Average

    14
  • Poor

    13
  • Awful

    91

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Laura

Verified review

This review has been left by a verified client who used Ison Harrison Limited.

Laura

November 20, 2024

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Collected on:

Family matters

I wasn't expecting Siobhan to be my solicitor but I'm so glad she got given my case. Siobhan and her team have been exceptional throughout! I could contact her by email, message or phone at any point and she would always respond. She knew what she was doing and was professional but at the same time so friendly and caring of the situation. From the minute I rang these solicitors they did absolutely everything they could with no delays, my situation was urgent. I know that if anything arises from my case in the future I can get in touch with Siobhan and she will be there to help and support me again. I couldn't be more happy or thankful for everything.

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Helen

Matter Type:

Residential Conveyancing

Helen

July 02, 2024

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Collected on:

I will never use them again

We used them for a straightforward sale of a freehold property, with no chain, to a buyer with no chain.
In my opinion, Ison Harrison made a complete mess of something they must deal with very frequently - a sale by family members acting as Power of Attorney for an elderly relative.

After receiving, reviewing and copying the PoA documents, they asked for the death certificate of the owner of the property! (who was, of course a loved one, and very much alive!)

Luckily I was not unduly offended, but many people would have been. I felt this was very unfortunate, and showed a lack of professionalism and a lack of attention to detail.

A year after copying the documents, and six months after the completion of the sale, Ison Harrison discovered that the copies they had taken of the PoAs were incomplete. This was causing issues at the Land Registry. They did not 'own up' or apologize, but rather sought to deflect the blame to me, the buyer's solicitor, and everyone else. They actually wrote in an email to me "these things happen". I found that shocking, coming as I do from another highly regulated profession.

They behaved in way which appeared to me as arrogant and unprofessional.

I will never use them again.

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Lisa

Matter Type:

Residential Conveyancing

Lisa

July 19, 2023

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Collected on:

Truly rubbish solicitors

Abysmal service. Rude arrogant staff, never call you back, ignore emails, fail to register a freehold purchase and can’t even apologise for their up. Disgusting service, complaint put in to director ( what a joke) and will also complain to Ombudsman. Avoid, and find a competent solicitors, as you’ll be the one chasing up constantly as they actually don’t give a toss about you as a customer.

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Jo

Jo

March 12, 2022

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Collected on:

Extremely poor, misleading and costly communication provided.

I was a first time buyer moving almost 200 miles away for work. Their client (the seller) had advised they could move out "whenever needed" as they had friends and family local to the area. I know now this was merely a viewing tactic to get an offer put in and I should have gotten that in writing. I was informed 2 months after all forms and searches had been completed, I was now in a chain and the seller was now unwilling to break said chain (a bit frustrating as I had begun putting my belongings in storage to prepare for the move). A new completion date was agreed by all members of the chain. I made the relevant arrangements - moving van, deposit sent to my solicitors, booked time off work, child care etc. However, just 7 days before the agreed completion date, **company name** informed my solicitor that the seller could no longer move out because the property they were moving into was tenanted (something **company name** should have confirmed well before proposing a completion date).

All this was despite me personally confirming with all parties involved a week before.

Unfortunately, the sale fell through after 5 months of the offer, costing me almost £2,000 on storage, solicitor and survey fees.

I felt misinformed and led on. This may have predominantly been down to a dishonest / disorganised seller but absolutely no vetting or checks on basic information seemed to have been made before communicating completion dates, hence I wasted time and money on fees that could have been avoided.

Completely unacceptable for what should have been a straightforward move. The whole process was unnecessarily complicated, mentally exhausting and drawn out.

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Joe

Matter Type:

Residential Conveyancing

Joe

July 28, 2020

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Collected on:

Conveyancing - Victoria Hackney

I just wanted to leave a review regarding my experience with Victoria Hackney of Ison Harrison Morley office. She was brilliant; I’ve had bad experiences in the past with solicitors my sale was actually put on hold by another solicitors so I approached Ison Harrison, peak COVID when most of the world had stopped, they were helpful and took over my conveyancing whist working hard to push the sale through in decent time.

Victoria was always available, responsive and very helpful throughout. Made selling the house much less stressful.

Would highly recommend her!

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Joshua

Matter Type:

Purchase and Sale

Joshua

October 30, 2018

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Collected on:

Sale of Property

Victoria and Ashley are very good at what they do and get it done very well. I cant thank Victoria enough for she has done for me helping me complete the sale of my house. Would Definitely Recommend Ison Harrison 100%

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sharon

Matter Type:

Purchase and Sale

sharon

April 18, 2018

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Collected on:

House Purchase

Victoria and Ashley were brilliant, nothing was to much trouble, the purchase of the house was fast and effortless, could not fault them on anything even the price was competitive. Will use again.

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Sam

Sam

November 20, 2024

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Collected on:

Excellent service and great outcome

Simon was excellent through my case, was always updating me via email and had fast response times. Was always clear and explained things well. Got a great outcome better then any of us expected, couldn’t recommend enough

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Amy

Amy

November 20, 2024

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Collected on:

Fantastic solicitors

Samantha and Leah were fantastic dealing with our double shared ownership purchase and sale.

They replied so quickly and settled any worries I had.

Thank you both so much!

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Reviews collected from

abbey

abbey

September 01, 2024

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Collected on:

abbey

I could not recommend Ison Harrison enough! They have been amazing from start to finish, they have kept me informed throughout the full process and made everything feel so stress free and easy! Everyone who I have dealt with have been incredible, I would like to give a special shout-out to Chloe & Ellena who have been amazing! Will use them again and recommend them to all my friends and family! Thanks so much again guys! :)

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caroline

caroline

August 07, 2024

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caroline

Hi
A big thank you to Will Clark, james Thompson from the Leeds branch who has quickly and efficently handled my clinical negligance claim on behalf of my mothers estate. Great comunication throughout. A great success. I feel i can now let my Mum rest and put all of this behind us as a family.
Thank you.

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Anghel

Anghel

July 03, 2024

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Anghel

Very professional company! Helped us without stress to buy a house!
The process was nice and smooth, informing about every step!

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Hettie

Hettie

June 29, 2024

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Hettie

I bought a new build and had Niamh’s team working on the conveyancing. I was in my new home in less than a month ! They was amazing throughout the whole process and always replied quickly.

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Andy

Andy

May 15, 2024

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Andy

Niamh and Ellie saw my new property purchase through from beginning to end with complete commitment, energy and pace. They were both very accessible throughout the transaction and were flexible and friendly, working very closely with the developer to get the purchase across the line two weeks ahead of schedule. Overall I couldn’t fault the service and I’d strongly recommend people give them a try if they want their transaction to run as smoothly as mine did.

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About this branch

Description

We’ve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 330 staff across 20 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services. As you can see the firm has enjoyed substantial growth over the past decade. We have always taken the view that standing still as a business is not an option for us. We have seen many law firms either go out of business or reduce in size over the years and we were determined not to struggle in the same way. We have therefore constantly looked to improve. We have looked for opportunities to grow our profile, the number of our offices, and the breadth of services that we offer. We have looked for ways to improve our internal processes, employee engagement and how we deal and communicate with clients. All partners and managers recognise the importance of communication and set the tone within the firm employing honest, open and prompt communication with clients and colleagues alike.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Malicious falsehood
    • Pre-publication advice
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Fraud
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Legal aid
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Human rights
    • Human rights
  • Immigration
    • Applications for British citizenship
    • Asylum applications and appeals
    • Citizenship
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Human Rights
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Notary
    • Notary
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Welfare & Benefits
    • Benefits
    • Housing
    • Mental Health
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Banking
    • Banking
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
  • Regulations
    • Health and Safety
    • Licensing
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