Dean
Collected on:
Avoid if you value your time and sanity
I was referred to Taylor Rose MW by Halifax for a remortgage, under the impression that conveyancing would be free. What followed was a stressful and poorly managed experience.
Despite doing the research myself (including identifying the HR4 form needed to resolve a home rights issue), I was charged an undisclosed fee just days before completion. I had no prior warning and no real choice but to pay it to avoid delays.
This is my second complaint about their service. Communication was poor, timelines slipped, and I felt completely unsupported. After reading other reviews, it’s clear this isn’t an isolated case.
I’ve submitted a formal complaint to the Legal Ombudsman and would strongly advise others to look elsewhere.
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