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BRILLIANT SOLICITORS AMAZING SERVICE Taylor Rose is a top 60 independent firm of solicitors with over 1700 experts operating from multiple offices in the UK. We build trusted relationships with people and organisations to successfully overcome hurdles and challenges in life and in business. Read more...
Taylor Rose
have 23 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Taylor Rose on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Taylor Rose. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Taylor Rose and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Taylor Rose performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Taylor Rose and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Taylor Rose compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Taylor Rose offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Residential Conveyancing
Vicky
Collected on:
I found this firm to be very slow to respond … had to chase them constantly for updates throughout house purchase. I had an appointment booked to sign final documents and when I turned up I was told my solicitor was “in training”. Unprofessional and slow service. Would not recommend at all
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Matter Type:
Residential Conveyancing
Lorraine
Collected on:
We received excellent service from Jo Hillier at the Coulsdon office. She showed patience and understanding in what proved to be an extended . Would highly recommend her
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Matter Type:
Residential Conveyancing
Suzie
Collected on:
We won’t be using Taylor Rose again. Bad experience and so many mistakes.
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Matter Type:
New home purchases and sales
Lucy
Collected on:
Extremely professional and quality service.
Anne-Marie and Summer did a brilliant job from start to finish, even under a curveball of tight time constraints towards the end. Everything was explained to me clearly and I could not have asked for more help in securing my first property, so thank you. Highly recommend!
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Prue
Collected on:
This firm was recommended to us by our Estate Agent and had quite a simple task of arranging the conveyancing for a property we are selling. From start to finish, they failed to respond to communications; had portal problems where we were unable to even pay their fee and we were passed to various people. Communication within the firm is badly lacking. Eventually as the portal would not work for paying them, they said they would get their Accounts Department to ring us to take the details. They didn't... I finally gave them a 'by date' to contact us and then we would instruct another firm. That date came and went with no call. We instructed another firm recommended to us by a friend and it has provided excellent service. What finally prompted me to write this is that, 2 weeks after 'de-instructing' Taylor Rose, I have just received a phone call from their Accounts Department to take details for their fee. So the communication system remains just as we left it, despite our complaint. I see the 5 star reviews on here but something is seriously wrong at this firm at the moment and I would use with great caution or better, still, go elsewhere.
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Matter Type:
Residential Conveyancing
Charmaine
Collected on:
Taylor Rose MW in Hove Sussex were very polite & pleasant handling the sale of my house throughout . Daisy Roberts especially nice . I would recommend them & use them again .
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Verified review
This review has been left by a verified client who used Taylor Rose.
Matter Type:
Road Traffic Accident
Alessio
Collected on:
Sean McCormack and his team were of great support during a very difficult time. He handled my case with great care, compassion and professionalism and we received the desired outcome. I am very pleased with the results and I now have peace of mind and can leave my incident in the past. I would gladly recommend Sean.
A representative from Taylor Rose responded to this review on 01 April, 2021:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Taylor Rose.
Matter Type:
Birth Injury Claims
Cerys
Collected on:
From day one of being introduced to Sean he has been extremely professional, sensitive to my personal situation, very knowledgeable about the process, medical industry & explained everything in ‘plain English’ for me.
Sean would always take the time to talk through all the options on the table & allow me time to digest things.
He always responded promptly to my emails & phone calls. And I was constantly aware of my options & next steps.
I would highly recommend Sean to anyone looking for a solicitor in this sector.
Great job! Thanks so much, my family & I will be internally grateful.
A representative from Taylor Rose responded to this review on 01 April, 2021:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Simon
Collected on:
Avoid! MW don't come back to you, don't return calls, don't follow up as promised. My experience with this company was to basically get ignored! Shocking service and they take no responsibility at all.
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Verified review
This review has been left by a verified client who used Taylor Rose.
Matter Type:
Accident At Work
Ann
Collected on:
Sean and the team were always very approachable and helpful at all times. It was comforting to have someone with great legal knowledge to believe in and support me through the case, which we won.
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Matter Type:
Residential Conveyancing
Will
Collected on:
Really pleased with the service from Victoria and Georgina at Taylor Rose. Very good advice during an unfortunately aborted purchase and subsequent successful purchase with various complications. Having a named local contact with direct email and phone numbers was very reassuring and responses to questions were always prompt and often instant, especially as we came close to completion. The regularly updated tracking document was also very helpful. I was a bit nervous sending documents to the head office elsewhere, but this seemed to work seamlessly.
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Matter Type:
Residential Conveyancing
Olivia
Collected on:
We have just bought our first house and used Taylor Rose Hove as our solicitors. It was extra convenient as our sellers were also using Taylor Rose in Eastbourne. The process was very smooth sailing, the only delays were out of our solicitors control (waiting on forms from the sellers for example) and minimal anyways. The communication from Zafrin and Abby was fantastic, they replied to our emails promptly and with useful information. As first time buyers this was extra helpful as we were completely clueless on the process. Thank you!
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Matter Type:
Residential Conveyancing
katie
Collected on:
Not yet completed on the purchase of my flat, but so far my experience has been great with Taylor Rose, I’ve used solicitors in the past that take days or weeks to reply to emails and never answer the phone. Zafrin based in the Hove branch has been a breath of fresh air. Highly recomend.
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Emma
Collected on:
After a less than ideal start with a previous solicitor, i only have good things to say about Danielle McMahon. She has been so professional and happy to help throughout managing my case and i have never waited longer than 24 hours for a reply from her, infact i dont think i ever waited longer than 12 hours! She has been my absolute saviour and has made a stressful process much easier, i wouldnt hesitate to recommend her to anyone. Thank you Danielle for all of your help.
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Peter
Collected on:
Excellent service from Danielle McMahon, who was friendly, efficient and - importantly - kept me informed.
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Taras Grechukh
Collected on:
Taras Grechukh recommends Sterling Law.
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Taylor Rose is a top 60 independent law firm with 1,700 experts operating nationwide and is recommended by the Legal 500 UK. Our philosophy is to deliver smart modern law, building trusted relationships with people and organisations to successfully overcome hurdles and challenges in life and in business. Our services include residential and commercial property, dispute resolutions, financial matters, probate, wills & lasting powers of attorney, family matters, personal injury, employment law, immigration, services for solicitors, director’s duties and corporate structure & growth, mergers, sales and acquisitions.
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