Sarah
I came across Taylor Rose when helping a friend to find a solicitor to assist with an employment grievance procedure - Andrew Crossley at TR was one of the very few people who called me back and the only solicitor who took the time to properly understand the issue over the phone, before offering to meet my friend.
She was caught in a very stressful grievance with her employer, regarding discrimination under the H&S At Work Act and the Equality Act - she was extremely unwell mentally when Andrew offered to meet with her, but he was kind and reassuring, professional and experienced. We were fortunate to find him, because she needed compassionate, sensible advice and she needed it fast.
He very quickly advised on next steps, costs and timeframes, and took the time to explain the law to my friend and I.
As soon as he started to represent her, things moved to a negotiation stage - something that she would not have been able to manage on her own. Andrew secured a very good outcome for her, but importantly, he listened to her, he validated her concerns and her grievances and he gave back to her the confidence to stand up for what she believed to be right.
I can't thank him enough for being a good person and a great solicitor.
A representative from Taylor Rose responded to this review on 31 May, 2024
Hi Sarah, thank you for your 5 star review. We are so pleased to hear that you found Andrew to be professional and experienced during your interactions with him regarding your friends matter. Your kind words are appreciated.
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Redundancy
Amazing very helpful and informative and patient thank you
Lawyer named in this review: Andrew Crossley
A representative from Taylor Rose responded to this review on 07 October, 2024
Hi , thank you for the five star review. Your kind comments are appreciated.
Was this review helpful? Yes
Effective, efficient service paired with a lack of modern thinking
The process was timely, and executed well, as promised. The accompanying comments and opinions were unwelcome and unnecessary - and in my opinion would not have been made if I had been a man.
Lawyer named in this review: Andrew Crossley
A representative from Taylor Rose responded to this review on 25 June, 2024
Hi we are sorry to hear of your concerns. If you would like to discuss this matter with our Client Care Team, please contact them at Client.Care@taylor-rose.co.uk will the full details of your concerns and they would be happy to discuss this with you further.
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Brilliant Service!
Andrew has been incredible, with such attention to detail and kept me up to date throughout the process. Highly recommend. Communication was excellent and Andrew went above and beyond to assist. Thank you so much!
Lawyer named in this review: Andrew Crossley
A representative from Taylor Rose responded to this review on 30 April, 2024
Hi Siena, thank you for your 5 star review. We are so pleased to hear that you found Andrew to be incredible and that his communication was excellent throughout.
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Speedy and Effective
Andrew helped me navigate my redundancy. He had a call with me to help me understand the whole process and reviewed the settlement with me. Case was processed incredibly quickly.
Lawyer named in this review: Andrew Crossley
A representative from Taylor Rose responded to this review on 19 April, 2024
Dear Christopher, thank you for your 5 star review, we are pleased to read Andrew was able to process your case quickly and efficiently.
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Good but could do more
I felt that they were pleasant, helpful and professional and clearly very knowledgeable about employment law. They said I had a strong case but as soon as my employer came back and said their offer was non negotiable they said there wasn’t anything they could do which was disappointing. With more money I think they would have done more and fought it but I wasn’t in that position sadly.
Lawyer named in this review: Andrew Crossley
A representative from Taylor Rose responded to this review on 19 April, 2024
Good afternoon, thank you for your 4 star review.
Was this review helpful? Yes
Attentive and very made the process very easy
I used Andrew to help with an employment severance case, he ess very helpful and provided updates and communications at all times throughout the process. Very pleased with the overall service
Lawyer named in this review: Andrew Crossley
A representative from Taylor Rose responded to this review on 19 April, 2024
Dear Ross, thank you for your 5 star review regarding Andrew.
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SEIS and EIS Schemes
An excellent straightforward and efficient service at a very reasonable cost. Andrew Crossley is always a pleasure to deal with. Would highly recommend.
Lawyer named in this review: Andrew Crossley
A representative from Taylor Rose responded to this review on 19 April, 2024
Dear Gordon, thank you for your 5 star review regarding Andrew, we are pleased to know you would recommend him.
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Help with redundancy
I had a really great experience with Andrew. He was so helpful and instantly made me feel like I had someone advocating for me. I felt much so much better after speaking to him, my family even commented on how much better I seemed. Thank you Andrew! I know where to come if needed in future!
Lawyer named in this review: Andrew Crossley
A representative from Taylor Rose responded to this review on 19 April, 2024
Dear Katie, thank you for your 5 star review. We are pleased to read Andrew provided you an efficient service with a positive outcome.
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Excellent and easy to understand
I had an excellent experience working with Andrew from Taylor Rose Solicitors. Andrew was super helpful made things easy for me to understand. Before Andrew even discussed charging me any money, he explained what my opinions were as well as possible outcomes. This made me feel clear and less stressed about my situation. Overall I would highly recommend.
Lawyer named in this review: Andrew Crossley
Was this review helpful? Yes
Highly efficient, excellent service
First time needing to find a solicitor and it is not an easy or fun task, but Andrew was a perfect fit for my needs. Communication was excellent, both over the phone and email, clear, appropriate for my level of understanding, and definitely put me at ease.
Lawyer named in this review: Andrew Crossley
A representative from Taylor Rose responded to this review on 11 April, 2024
Hi Jonathan, thank you for your five star review. We are so pleased to hear the service Andrew provided was very helpful.
Was this review helpful? Yes