Joanna
Collected on:
Brilliant
Yvonne great at TR, you worked so hard to get the job done many thanks. I would highly recommend your services.
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BRILLIANT SOLICITORS AMAZING SERVICE Taylor Rose MW is a top 60 independent firm of solicitors with over 1700 experts operating from multiple offices in the UK. We build trusted relationships with people and organisations to successfully overcome hurdles and challenges in life and in business Read more...
Taylor Rose
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Taylor Rose on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Taylor Rose. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Taylor Rose and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Taylor Rose performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Taylor Rose and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Taylor Rose compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Taylor Rose offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Joanna
Collected on:
Yvonne great at TR, you worked so hard to get the job done many thanks. I would highly recommend your services.
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Matter Type:
Residential Conveyancing
Melanie
Collected on:
Very friendly & helpful. Nice & communicative, especially when I was feeling stressed! Using a local company enabled me to meet them face to face, take documents in & sign documents without having to rely on posting. Yvonne & Suzzan are lovely.
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Lance
Collected on:
This review is for a different branch.
Used them to sell my property in 2021, Wimbledon office were recommended by my estate agent.
They were the most expensive, but I was dealing with a local office of a medium sized firm and assumed / hoped if I paid more I would get more. Had 1 conversation with the solicitor, then he ignored my calls, would reply to emails 3 days later.
I have since bought a property and through a portal service, half the price and responsive to calls and emails.
Sept 2024 just sold a house, my solicitor was very quick and efficient, the buyers used Taylor Rose (different solicitor within TR) and they were very, very slow and nit picky - to justify their charges. 25 days after she received the legal pack she was asking for a copy of the sales contract she had had for 25 days.
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Matter Type:
Residential Conveyancing
Dan
Collected on:
This review is for a different branch.
Taylor Rose helped my wife and I with buying and selling our house. They came recommended by our estate agents and we went with it rather than do the search for a solicitor ourselves.
They got the job done and by and large often did the work when asked within a good time frame. They were genuinely better than the solicitors of the vendors selling their house to us who were horrifically slow throughout the process.
However, throughout the whole process we had felt like we were a low priority, lost in the middle of their to do pile. This was emphasized by a few factors.
1. A few weeks into engaging them as our solicitor, we called them and the manager assigned to us on their portal had absolutely no idea who we were, sounded surprised that we called and was asking for her.
2. Nothing got done unless we called. We would go for weeks not hearing anything from them. Eventually, we would call and miraculously we would get some e-mails and progress was made. I personally really despise having to call your office to have to get anything happening.
3. The manager responsible rarely ever took our calls. Maybe once or twice we got put through.
4. The timescale between exchange and Completion resulted in an extra charge for 'priority' privileges. Who knew, the whole time we genuinely were only quoted for the slow lane. You have to pay a premium for priority. A priority for this firm as quoted on their invoice is acting within 10 days. 10 DAYS! Providing the service you have engaged them to do within 2 working weeks for this firm is a problem to charge more for. If only this was mentioned at the beginning.
If we were to start the process again, would we go with Taylor Rose. Absolutely not. We would search harder. There is no doubt in our mind that there are enough solicitors out there to find one that would provide a better service at a lower price.
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Matter Type:
Residential Conveyancing
robert
Collected on:
This review is for a different branch.
All the stress and hard was taken away by the excellent staff of TR solicitors. Answered
queries on time and got the job with little bother
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Matter Type:
Residential Conveyancing
Tim
Collected on:
This review is for a different branch.
Sylvia at Taylor Rose acted for us when we were buying our first flat earlier this year. She was very helpful in guiding us through the process, answering any questions we had. The purchase was relatively straightforward and she was a large part in that. However, it wasn't perfect - there were some basic errors in the documentation we got from Taylor Rose (eg a report referring to a first floor apartment with a parking space, neither of which is true for our property). And we would have appreciated more legal advice, about specific clauses, as well as the very helpful process advice. Broadly, though, the process went smoothly.
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Matter Type:
Family law
Rebecca
Collected on:
This review is for a different branch.
I couldn’t have asked for a better solicitor. Marjana is very friendly and has helped with everything. Amazing service with an amazing outcome. Great customer service all around.
Highly recommend.
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Sarah
Collected on:
This review is for a different branch.
Please do not use this company when you buy a property. They are totally unresponsive and a purchase which should have taken a few months has been going on for over 6 and is still not complete! Compliance was signed off and then wasn't and weeks go by with little or no activity. Hugely unprofessional and draining of everyone's time and energy. AVOID like the plague!
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Matter Type:
Residential Conveyancing
J
Collected on:
This review is for a different branch.
Frankly terrible service.
Have used them for over 7 years, since they were MW Solicitors, not sure if it’s because they’ve been taken over by Taylor Rose, but my super simple matter has now stretched on for over 3 years, when neighbours who are going through the exact same situation have concluded their matter within months.
The solicitor, Raam Kanbi, promised weekly updates, but I have not had a single email or call from him since November 2023. It is now nearly September 2024. I’ve chased and left several messages and emails to receive nothing.
Frankly fed up. Do not recommend.
Their consultant solicitor Alisdair Muir who for some reason, seems to be responding on behalf of his absent colleague, Raam, has also been trying to fob me off basically refusing to progress my matter since I have lodged a complaint - when their client care team has specifically stated to me that a complaint will not stall or delay my matter.
AVOID AT ALL COSTS. Particularly if you are assigned a consultant solicitor - the whole set up is a farcical and not conducive to actual work being done in your matters.
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Matter Type:
Residential Conveyancing
Austin
Collected on:
This review is for a different branch.
Jade helped me sell my house. I am an estate agent and landlord, so have dealt with hundreds of solicitors and can honestly say that Jade was fantastic. She always got back to me when I needed an update, even when she was mourning at a funeral. I couldn’t have expected somebody to be so committed to their job and am very grateful for her hard work. Thank you Jade.
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Matter Type:
Residential Conveyancing
Nigel
Collected on:
Have been super pleased with Yvonne - supported by Hannah - and the super confident and professional way they have assisted me in the purchase of a great new home!
Thanks Yvonne and Hannah!
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Matter Type:
Purchase and Sale
Adam
Collected on:
Yvonne & Hannah at Taylor Rose provided superb, professional service for our house sale. Easy to contact and timely replies to any questions we had. I would highly recommend them to anyone we know that needs conveyancing support.
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Anthony
Collected on:
Absolutely great solicitors both and Yvonne and Hannah have been really good. I had complications with land ownership and delays but I always felt Taylor Rose were in control. Would recommended anyday!
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Martin
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Extremely impressed with the service provided by the team at Taylor Rose. Stress free.
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Joanna
Collected on:
I have been delighted with the services of Taylor Rose Horsham. They kept me informed every step of the way and responded in a timely manor to all my enquirers. I would highly recommend their services. Thank you Yvonne you were amazing.
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Taylor Rose MW is a top 60 independent law firm with 1,700 experts operating nationwide and is recommended by the Legal 500 UK. Our philosophy is to deliver smart modern law, building trusted relationships with people and organisations to successfully overcome hurdles and challenges in life and in business. Our services include residential and commercial property, dispute resolutions, financial matters, probate, wills & lasting powers of attorney, family matters, personal injury, employment law, immigration, services for solicitors, director’s duties and corporate structure & growth, mergers, sales and acquisitions.
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