01904898877
Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements. Read more...
Pepperells Ltd
have 14 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Pepperells Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pepperells Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Pepperells Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Pepperells Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Pepperells Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Pepperells Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Glenys
Collected on:
Very satisfied so far with the service. Have on-going business so cannot complete this yet!
A representative from Pepperells Ltd responded to this review on 21 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Craig
Collected on:
A very easy and efficient service can't fault any part of the process
A representative from Pepperells Ltd responded to this review on 19 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Residential Conveyancing
Mandy
Collected on:
Malcolm was great, and kept us up to date with how things were going when we rung him.
A representative from Pepperells Ltd responded to this review on 18 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Residential Conveyancing
Matthew
Collected on:
Took twelve weeks to complete conveyancing on a cash purchase, chain-free property. Frequently left in the dark over what delays were. Ended up having to do a lot of the emailing and phoning of the other parties myself in order to get any movement at all. Replies were slow if they came at all and often ignored the questions asked. Had to correct some basic errors. Charged around £350 more than quoted without explanation. When an explanation was requested, solicitor claimed search fees had gone up (in the twelve wks since the quote? Really?). Assuming I am not being compensated, I'll be leaving a public review - the unnecessary delays caused me a huge amount of stress and cost me an awful lot of money.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Quick onboarding process when we were looking to put our house on the market and then when we had an offer accepted on a purchase. Our solicitor (John Taylor) always replied quickly and professionally, setting out the information needed and next steps. We had issues with other solicitors in the chain and felt that Pepperells were always chasing and doing what they needed to. All staff contacted were polite.
A representative from Pepperells Ltd responded to this review on 10 February, 2025:
Thank you for your review. We are pleased to hear about your fast onboarding experience and that John replied to your queries quickly and professionally. We would like to thank you for choosing Pepperells Soliciotrs and will be happy to assist you in the future should you need to do so.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Sharon
Collected on:
Kate was very efficient but approachable. She put me at my ease and I felt very confident in her handling of the matter.
A representative from Pepperells Ltd responded to this review on 05 February, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Rachel
Collected on:
Kate supported me to make my Will. She explained everything really clearly and was patient and kind as I took time to think about options. I would definitely recommend Kate to friends and family. I’ve also had a really positive experience whenever I’ve called Pepperell’s. Everyone is very friendly and helpful.
A representative from Pepperells Ltd responded to this review on 17 January, 2025:
Thank you for your review. We really value this feedback and will ensure this is passed onto Kate and the team. Its great to hear that Kate explained everything clearly and that you had a positive experience. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Richard Kingston
Collected on:
My wife and I were looked after extremely well. All our interactions with the York staff were very friendly and welcoming. We would happily use Pepperell’s again.
A representative from Pepperells Ltd responded to this review on 13 December, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Disputed Trusts
Nicola
Collected on:
Kate was professional and approachable to deal with and we were happy with the quality and turnaround of finalising our mirror wills. Many thanks Kate.
A representative from Pepperells Ltd responded to this review on 10 December, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Sue
Collected on:
Excellent service from Kate apart from having to climb two flights of stairs to sign the final draft! Not good for 2 disabled people. Otherwise everything completed to our satisfaction
A representative from Pepperells Ltd responded to this review on 06 December, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Mandy
Collected on:
Malcolm dealt with our house sale and new property purchase, he kept us up to date with what was going on when we rung him . Lovely gentleman to deal with.
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Matter Type:
Family law
Marco
Collected on:
I used Langley's 1st spent 27k and didn't look good for me in court.
Looked up different solicitors out of York. Pepperells just picked it as it's unusual name. 1st call was a lady with softy comforting well mannered voice.
Pepperells secutary. 7k I've spent with pepperells 5k just on a barrister who acted on my behalf and turned things around.And also told me last solicitor I used didn't do his job very well or didn't know ime now due 27k back of Langley's solicitors. I give pepperells solicitors 10/10. no pressure. no time wasting. Mrs Scott,s my solicitor along with her co pilot George. Ile keep pepperells solicitors very very good solicitors 😊😃💥💥💥💥💥💥💥💥💥💥
A representative from Pepperells Ltd responded to this review on 03 June, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Philip
Collected on:
It doesn't matter from what part of the country you are in John Taylor and the team at Pepperells does a fantastic job..
He was professional in his approach dotted and crossed all the i's and t's, explained anything we wasn't sure about. Got the sellers to set up insurance 's for the parts we needed. Looked after us from start to finish, deserved of 5 stars.
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Brian
Collected on:
A truly wonderful firm of solicitors. Everyone that we had contact with was a credit to the firm.
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Matter Type:
Divorce
Chantelle
Collected on:
After dealing with pepperells with numerous things, i can honestly say i would use no other firm. Definetley a solicitor for life
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Pepperells Solicitors has a long and proud history. Originally founded by Stewart Pepperell In 1985. In 2009 they incorporated Ivesons Solicitors a well respected law firm in Hull. In 2014 Pepperells incorporated their second law firm, Myer Wolff Solicitors, a long-established local law firm that also operated in Hull and whom had built their reputation on providing their clients with professional, dependable and affordable legal advice. This approach complements the Pepperells philosophy of having the firms focus on excellence in client service. In 2017 Pepperells Solicitors changed its structure from a traditional partnership to a Limited Company which reflects Pepperells modern approach to law. Also that year saw the opening of the Grimsby office and our Lincoln office opened in 2019. 2020 not only saw the opening of the boutique Beverley office but also the incorporation of the corporate and commercial law firm Millican Law in Newcastle. This brought our sixth office to the company and our third city location. Pepperells now has around 120 staff offering their private and commercial clients access to a wide range of services encompassing all areas of law. Pepperells Solicitors are proud to offer the highest standards of legal services to all our clients wherever they are based. When you work with one of our team you will experience a real and personal commitment to help you achieve a successful outcome to your problem.
