
Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Residential Conveyancing
Matthew
Collected on:
Very slow, poor comms, overcharged.
Took twelve weeks to complete conveyancing on a cash purchase, chain-free property. Frequently left in the dark over what delays were. Ended up having to do a lot of the emailing and phoning of the other parties myself in order to get any movement at all. Replies were slow if they came at all and often ignored the questions asked. Had to correct some basic errors. Charged around £350 more than quoted without explanation. When an explanation was requested, solicitor claimed search fees had gone up (in the twelve wks since the quote? Really?). Assuming I am not being compensated, I'll be leaving a public review - the unnecessary delays caused me a huge amount of stress and cost me an awful lot of money.
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