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How Pepperells Ltd Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Pepperells Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pepperells Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 3%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Pepperells Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Pepperells Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Pepperells Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Pepperells Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    1552
  • Very Good

    140
  • Average

    20
  • Poor

    9
  • Awful

    22

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Lucy

Verified review

This review has been left by a verified client who used Pepperells Ltd.

Matter Type:

Residential Conveyancing

Lucy

October 14, 2024

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Collected on:

Purchase

Parminder was very efficient and made the first time buying process a breeze for us. Offer to completion was just 7 weeks! All emails responded to within an hour. Would recommend to anyone.

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Anonymous

Verified review

This review has been left by a verified client who used Pepperells Ltd.

Matter Type:

Residential Conveyancing

Anonymous

October 05, 2024

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Collected on:

Good service

The whole experience was straightforward and very efficient. All the staff were very friendly and obliging. All in all a very stress-free experience.

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Lindsey Wilbraham

Verified review

This review has been left by a verified client who used Pepperells Ltd.

Matter Type:

Residential Conveyancing

Lindsey Wilbraham

October 01, 2024

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Collected on:

House Sale and Purchase

Parminder was fantastic from start to finish. Always responding quickly to emails and keeping us updated with both our property sale and onwards purchase. She made the process straight forward and always communicated clearly with us. Most of the paperwork/documentation can be done online which is very helpful. Would definitely recommend this company, Parminder in particular did a 5 star job! Thank you !!

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Richard

Matter Type:

Residential Conveyancing

Richard

September 23, 2024

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Collected on:

Amazing response time

Used Pepperells for my first home. John Taylor was fantastic. What i liked most from John was his response time. Other solicitors make you feel like you're wasting their time by asking questions. Not here 👍 will definitely use again

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Anonymous

Verified review

This review has been left by a verified client who used Pepperells Ltd.

Matter Type:

Residential Conveyancing

Anonymous

September 13, 2024

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Collected on:

Moving home

Was excellent service from start to finish. Calm, professional and made everything easy to understand. Would recommend.

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Carol

Verified review

This review has been left by a verified client who used Pepperells Ltd.

Matter Type:

Family law

Carol

September 11, 2024

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Collected on:

Family law

I thought Amy was extremely professional and explained things very clearly

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Anonymous

Verified review

This review has been left by a verified client who used Pepperells Ltd.

Matter Type:

Residential Conveyancing

Anonymous

September 02, 2024

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Collected on:

First time buyer

Very helpful, kept me up to date with any changes and advances. Great communication and easy to get a hold of, stress free exchange of property

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Ian

Verified review

This review has been left by a verified client who used Pepperells Ltd.

Matter Type:

Residential Conveyancing

Ian

August 11, 2024

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Collected on:

Excellent Service

An excellent service from Natasha. Really efficient and great communication throughout the process.

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Elliot Hyke

Verified review

This review has been left by a verified client who used Pepperells Ltd.

Matter Type:

Residential Conveyancing

Elliot Hyke

July 31, 2024

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Collected on:

House Purchase

Parminder was always very quick and attentive when we had any queries and she made our move to our first home very smooth, with no unnecessary delays at any stage of the process. Would highly recommend.

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Oliver

Verified review

This review has been left by a verified client who used Pepperells Ltd.

Matter Type:

Residential Conveyancing

Oliver

July 23, 2024

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Collected on:

Definitely recommend

First time buying a house and quite a daunting thing. Natasha was great, kept in touch all the way through, was very thorough and had the patience of a saint especially as the estate agent the house was up for sale with kept hounding her! Reasonable fees as well.

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Reviews collected from

Geoff

Matter Type:

Residential Conveyancing

Geoff

September 02, 2024

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Collected on:

Geoff

Completed last month on sale of home, in just under 2 months.. Natasha was efficient, kept us informed, and protected our interests. Many thanks to Natasha and her team.

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Chashah

Matter Type:

Residential Conveyancing

Chashah

August 16, 2024

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Collected on:

Chashah

If you want a quick and responsive solicitor, go for John Taylor from Pepperell's. He always responds on the same day, and moved my purchase through quickly. He gave great advice all along the way, and I honestly couldn't rate him more.

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Navin

Matter Type:

Residential Conveyancing

Navin

July 18, 2024

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Collected on:

Navin

Great experience. Natasha L was very nice and always very responsive. Tha transaction was completed in 6-8 weeks as expected. Very nice experience. Recommended

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Chris

Matter Type:

Residential Conveyancing

Chris

July 08, 2023

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Collected on:

Chris

We used Pepperells when we sold our property and then to separately purchase a property through a modern auction several months later. I have completed several property transactions over the years and Pepperells were by far the best that I have worked with and I would have no hesitation in using them again. John Taylor was exceptional, he kept our transactions moving at the required pace and way always very quick to respond to our queries.

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Clive

Clive

January 26, 2023

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Collected on:

Clive

Didn't react to message sent through their website.
Rubbish response.

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Pepperells Ltd are accredited by

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About this branch

Description

Pepperells Solicitors has a long and proud history. Originally founded by Stewart Pepperell In 1985. In 2009 they incorporated Ivesons Solicitors a well respected law firm in Hull. In 2014 Pepperells incorporated their second law firm, Myer Wolff Solicitors, a long-established local law firm that also operated in Hull and whom had built their reputation on providing their clients with professional, dependable and affordable legal advice. This approach complements the Pepperells philosophy of having the firms focus on excellence in client service. In 2017 Pepperells Solicitors changed its structure from a traditional partnership to a Limited Company which reflects Pepperells modern approach to law. Also that year saw the opening of the Grimsby office and our Lincoln office opened in 2019. 2020 not only saw the opening of the boutique Beverley office but also the incorporation of the corporate and commercial law firm Millican Law in Newcastle. This brought our sixth office to the company and our third city location. Pepperells now has around 120 staff offering their private and commercial clients access to a wide range of services encompassing all areas of law. Pepperells Solicitors are proud to offer the highest standards of legal services to all our clients wherever they are based. When you work with one of our team you will experience a real and personal commitment to help you achieve a successful outcome to your problem.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Lasting power of attorney
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Franchising
    • Insolvency and Bankruptcy
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
  • Regulations
    • Health and Safety
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