Pepperells Ltd

01472245555

1928 Client Reviews Leave a review

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements. Read more...

Address
10 Dudley Street
Grimsby
South Humberside
DN31 2AB
01472245555
www.pepperells.com

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Accreditations

Other locations

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Available lawyers at Pepperells Ltd

Lisa Peterson

Natasha Setterfield

Charlotte Johnson

Charlotte Tweed

Becky Scott

Amy Wells

Charlie Mercer

Craig Davy

Brooke Rimmer

Amanda Lowson

Madeline Broddley

Chartered Legal Executive

Arun Jones

Lydia Welbourn

Police Station Representative

Alison McGowan

Kelly Cooper

Accredited Police Station Adviser

How Pepperells Ltd Compares

Value for money

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Pepperells Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pepperells Ltd. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%

Overpriced 0%

About Right 97%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 98%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Pepperells Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Pepperells Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%

No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 12

4th / 4585

Company & Commercial

1st / 13

18th / 4363

Housing & Property

1st / 16

71st / 4238

Family Law

1st / 11

6th / 3838

Wills, Trusts & Probate

1st / 43

79th / 3498

Commercial Property

1st / 1149

8th / 3311

Employment

1st / 10

6th / 3101

Regulations

1st / 1052

5th / 2565

Personal Injury

1st / 72

88th / 2369

Crime/ Criminal Defence

1st / 10

8th / 2105

Money & Tax

1st / 7

6th / 1837

Professional Negligence

1st / 7

6th / 1197

Dispute Resolution

1st / 6

1st / 1031

Clinical Negligence

1st / 23

27th / 941

Agriculture

1st / 4

23rd / 595

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

1719
Very Good

153
Average

23
Poor

10
Awful

23

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Crime/ Criminal Defence

Verified review

Matter Type:

Assault

Courtney

February 06, 2025

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Top solicitor who will put YOU first.

I got in touch with pepperalls urgently due to my duty solicitor leaving my case till the last minute and telling me to plead guilty or I'd loose my case.

It was a few days before my trial when Andrew started working on my case and he went above and beyond for me putting appeals into the court ect. He contacted me numerous times a day to keep me updated and did everything he possibly could to make sure I had a fair trail.

He is honestly a first class solicitor who actually puts you first rather than money!

Andrew will be my first call in the future and I wouldn't trust anyone else.
Thankyou so much Andrew!

Lawyer named in this review:
Andrew Shipley

Andrew Shipley

A representative from Pepperells Ltd responded to this review on 10 February, 2025:

Thank you for your review. Its great to hear about the experience that you had with Andrew and that he went above and beyond and kept in touch with you at all times. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Employment

Verified review

Matter Type:

Employment Law

Daniel

February 06, 2025

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Collected on:

Settlement agreement

Was extremely clear in what my old employer had offered me in the agreement and explained the routes to take as well and quick implications of each route as this was the first time it has ever happened to me and right on top of Christmas, Becky was extremely helpful and couldn’t of asked for a better solicitor

Lawyer named in this review:
Becky Scott

Becky Scott

A representative from Pepperells Ltd responded to this review on 10 February, 2025:

Thank you for your review. We really value your feedback and will ensure this is passed onto Becky and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Jasmine

January 23, 2025

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Collected on:

Will

Very thorough and explained everything really clearly. Would definitely recommended.

Lawyer named in this review:
Lisa Peterson

Lisa Peterson

A representative from Pepperells Ltd responded to this review on 23 January, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Carolyn

December 27, 2024

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Great service

Very efficient and great service. Lovely lady who dealt with me, receptionist was very helpful as well.
Nice to have parking space as ots a busy area.

Lawyer named in this review:
Lisa Peterson

Lisa Peterson

A representative from Pepperells Ltd responded to this review on 30 December, 2025:

Thank you for your review. Its great to hear that you received an efficient service from Lisa and the team, we will ensure this eedback is passed onto them. We would like to thank you for choosing Pepperells Solicitors and will be happy to assist you in the future should you need us to do so.

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Family Law

Verified review

Matter Type:

Child Law

Stuart

December 21, 2024

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A Family Solicitor that actually Cares.

Neve Wragg is one of if not the most caring, conside, accurate and able solicitors I have ever come across. This lady is a credit to her team and any person that she represents.

Lawyer named in this review:
Neve Wragg

Neve Wragg

A representative from Pepperells Ltd responded to this review on 30 December, 2025:

Thank you for taking the time to leave such a positive review. We really value this feedback and will ensure it is passed onto Neve and the team. Its great to hear about the experience you received whilst being represented by Neve and we will be happy to assist you in the future should you need us to do so. We would like to thank you for choosing Pepperells Solicitors.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Judith

December 07, 2024

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Excellent caring service

Understanding ,caring and efficient service . Lisa made writing my will pain free and quick. I would highly recommend Lisa to help one through the process.

Lawyer named in this review:
Lisa Peterson

Lisa Peterson

A representative from Pepperells Ltd responded to this review on 09 December, 2024:

Thank you for your review. We are so pleased to hear about the understanding and caring service you received from Lisa and we will ensure this feedback is passed onto her. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

December 07, 2024

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Collected on:

Making will

Very good friendly things explained clearly

Lawyer named in this review:
Lisa Peterson

Lisa Peterson

A representative from Pepperells Ltd responded to this review on 09 December, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Carol

December 07, 2024

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Thoroughly impressed.

I was thoroughly impressed with the Will writing service offered by Pepperells Ltd.
My appointments were with Lisa Peterson who is excellent. Lisa explain the whole process to me simply, calmly and in language which I could understand. The whole procedure was easy and straight forward.
I would highly recommend Pepperells and Lisa Peterson. In fact if any other issue arises where I would require the input of a Lawyer I would have no hesitation in contacting Pepperells again.

Lawyer named in this review:
Lisa Peterson

Lisa Peterson

A representative from Pepperells Ltd responded to this review on 09 December, 2024:

Thank you for your review. Its great to hear that Lisa made the whole process simple and easy to understand. We really value this feedback and will ensure it is passed onto Lisa and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Linda

December 06, 2024

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Highly recommended

I needed to have a new Will written and Lisa made my experience straightforward and hassle free. Everything was explained to me and I was very impressed with the overall attention to detail from beginning to end.

Lawyer named in this review:
Lisa Peterson

Lisa Peterson

A representative from Pepperells Ltd responded to this review on 09 December, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Linda

December 04, 2024

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Collected on:

Will

Very professional careing and understanding,would recommend there proficiency

Lawyer named in this review:
Lisa Peterson

Lisa Peterson

A representative from Pepperells Ltd responded to this review on 06 December, 2024:

Thank you for your review. We really value this feedback and will ensure it is passed onto Lisa and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Reviews collected from

Harriet

June 21, 2022

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Harriet

Absolutely shocking. One mistake after another. Very unprofessional. And caused alot of issues within the whole process.
I couldn't believe some of the mistakes that they made. Terrible.

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Consumer

Matter Type:

Litigation Law

Neil

August 12, 2021

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Neil

I spoke with a litigation solicitor, most helpful and gave me lots of advise on how to proceed, with my case.

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John

February 16, 2021

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John

Helpful

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Dave

December 22, 2020

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Dave

Brilliant company.
And the Solicitor I had represent me in court was brilliant. Definitely ⭐️⭐️⭐️⭐️⭐️/⭐️⭐️⭐️⭐️⭐️. I can’t remember my solicitors name but when I do I’ll edit my review as the man was excellent and very professional.

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Mark

August 04, 2020

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Mark

Good solicitors

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Pepperells Ltd are accredited by

About this branch

Description

Pepperells Solicitors has a long and proud history. Originally founded by Stewart Pepperell In 1985. In 2009 they incorporated Ivesons Solicitors a well respected law firm in Hull. In 2014 Pepperells incorporated their second law firm, Myer Wolff Solicitors, a long-established local law firm that also operated in Hull and whom had built their reputation on providing their clients with professional, dependable and affordable legal advice. This approach complements the Pepperells philosophy of having the firms focus on excellence in client service. In 2017 Pepperells Solicitors changed its structure from a traditional partnership to a Limited Company which reflects Pepperells modern approach to law. Also that year saw the opening of the Grimsby office and our Lincoln office opened in 2019. 2020 not only saw the opening of the boutique Beverley office but also the incorporation of the corporate and commercial law firm Millican Law in Newcastle. This brought our sixth office to the company and our third city location. Pepperells now has around 120 staff offering their private and commercial clients access to a wide range of services encompassing all areas of law. Pepperells Solicitors are proud to offer the highest standards of legal services to all our clients wherever they are based. When you work with one of our team you will experience a real and personal commitment to help you achieve a successful outcome to your problem.

Regulated by

Legal services

Personal areas of law

Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
Consumer
- Consumer Disputes
- Consumer Rights
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel rights
Crime/ Criminal Defence
- Assault
- Business Crime
- Criminal Damage
- Criminal defence - All
- Drugs offences
- Murder and Manslaughter
- Professional Conduct
- Regulatory Defence
- Theft
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Lasting power of attorney
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Money & Tax
- Debt and Bankruptcy
Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
Wills, Trusts & Probate
- Probate
- Trusts
- Wills

Business areas of law

Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Franchising
- Insolvency and Bankruptcy
- Management buyouts
- Merchandising and sponsorship
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Statutory Demands
- Summary Judgment
- Unfair Loan Charges
Regulations
- Health and Safety

Book an appointment

Request a callback

Book an appointment

Pepperells Ltd

Accreditations

Other locations

Available lawyers at Pepperells Ltd

How Pepperells Ltd Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Top solicitor who will put YOU first.

Settlement agreement

Will

Great service

A Family Solicitor that actually Cares.

Excellent caring service

Making will

Thoroughly impressed.

Highly recommended

Will

Reviews collected from

Harriet

Neil

John

Dave

Mark

Pepperells Ltd are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter