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Chris
Charlotte and Arun made the difficult and often stressful experience of divorce and financial settlement a positive experience.
A representative from Pepperells Ltd responded to this review on 25 November, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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My divorce from Mr Angry
Charlotte and Arun were just wonderful. From the outset, everything was explained to me and Charlotte made sure I was on board with the process. Despite my now ex husband's behaviour being more than difficult and abusive, we came through it, older and wiser. I was pleased that the outcome was more positive than I had originally feared it might be. Thank you Charlotte and Arun. Special thanks to Arun for his good humour when being shouted at by Mr Angry!
Lawyer named in this review: Charlotte Tweed
A representative from Pepperells Ltd responded to this review on 22 November, 2024
Thank you for sharing your feedback on the service you have received from both Charlotte and Arun. We really appreciate you taking the time to share this with us. Thank you for using Pepperells and we look forward to work with you again in the future.
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Excellent service
Charlotte guided me through divorce proceedings. I was grateful for her clear but kind direction and always felt supported. I could always rely on Charlotte to provide timely responses and she always kept me up to date with progress.
Lawyer named in this review: Charlotte Tweed
A representative from Pepperells Ltd responded to this review on 20 November, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Excellent
Charlotte is an excellent solicitor. She answered every question fully and clearly, always taking into account my needs and priorities.
Lawyer named in this review: Charlotte Tweed
A representative from Pepperells Ltd responded to this review on 04 July, 2024
Thankyou for taking the time to leave such a positive review for Charlotte. Its great to hear that Charlotte answered your questions clearly and took your needs into account. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
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Very friendly and professional service
Upon meeting Becky and her para legal ‘Charlie’. I felt at home and comfortable to talk about my situation and on another occasion Charlotte too.
Becky and Charlotte are very friendly but also came across as caring too, this to me is everything and I would not hesitate in recommending Becky or Charlotte and Pepperells to anybody who required legal representation or advice. Thank you very much
Lawyer named in this review: Charlotte Tweed
A representative from Pepperells Ltd responded to this review on 06 June, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Excellent service from a friendly and compassionate professional
Charlotte had been absolute brilliant in dealing with my legal matters which have been very complicated. Her service was professional and friendly and she explained everything fully to me in perfect detail. She kept me updated every step of the way and her responses have been prompt and efficient. Thank you so much!
Lawyer named in this review: Charlotte Tweed
A representative from Pepperells Ltd responded to this review on 02 May, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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I’m not sure what I was paying for
I’m not sure what service I paid for. Advice given for me to do the work? I’ve never used a solicitor before and believed I needed one to get divorced. I was certain from the beginning that my case was a difficult one but was given lots of reassurance that Charlotte could help. I wanted to walk away from my marriage with nothing as I worried about my mental health with continuing but again convinced that I should not do this. When my case continued to be difficult and money was running out it would be weeks before I heard anything from Charlotte and when I did we talked about things that had already happened and spent all the time recapping? and I was billed for these conversations. I wanted to move forward. Promised she would process things but never did then she left it so long she would “catch up” on old news.
Incorrect paperwork shared with me from BG solicitors.
Last straw for me was when I had been given incorrect information to appeal to the court. All the forms I filled out with Charlottes advice was wrong and the courts dismissed them. Because of this my appeal was lost and my divorce was granted. I walked away with nothing. If I’d just walked away months earlier I’d at least be 1k richer. Total cost was approx 3k! Still not sure what she did for me.
I didn’t want to write this review but Pepperells kept texting and emailing FINAL REMINDERS for me to give feedback.
This is not a slight on you Charlotte.
Lawyer named in this review: Charlotte Tweed
A representative from Pepperells Ltd responded to this review on 27 March, 2024
We are sorry you feel disappointed with the outcome of you matter, however we thank you for taking the time to give us your feedback Adrianne and also speaking with myself earlier.
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Advice appointment
Charlotte was very friendly and knowledgeable.
She advised my next steps and made it clear and helpful throughout.
Charlotte also sent the follow up letter within 24 hours which was brilliant
Lawyer named in this review: Charlotte Tweed
A representative from Pepperells Ltd responded to this review on 26 March, 2024
Thank you for leaving us such a positive review. Its great to hear that Charlotte was helpful and made everything clear. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
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`great clear advice
A friendly meeting with good advice form a true professional...
Lawyer named in this review: Charlotte Tweed
A representative from Pepperells Ltd responded to this review on 20 March, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Very helpful dealing with my case
I appreciate all her help on dealing with my divorce case during the hardest time of my life. She was there when I need help.
Lawyer named in this review: Charlotte Tweed
A representative from Pepperells Ltd responded to this review on 04 March, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Divorce
Very good kept me informed on everything and very friendly
Lawyer named in this review: Charlotte Tweed
A representative from Pepperells Ltd responded to this review on 22 February, 2024
Thankyou for your review. We really value this feedback and will ensure it is passed onto Charlotte and the team. We are happy to hear that Charlotte was friendly and kept you informed throughout your matter. We would like to thank you for choosing Pepperells Solicitors and will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes