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Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements. Read more...
Pepperells Ltd
have 14 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Pepperells Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pepperells Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Pepperells Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Pepperells Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Pepperells Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Pepperells Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
David
Collected on:
Excellent communication with solicitors and Erica made the whole process very easy and professional
A representative from Pepperells Ltd responded to this review on 14 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Residential Conveyancing
Lesley
Collected on:
John was amazing from start to finish. Always responds promptly, always clear and checks understanding. Very kind and patient when my expectations were unrealistic. We have used John 3 times and won’t hesitate to go back to him in the future.
A representative from Pepperells Ltd responded to this review on 31 October, 2024:
Thank you for your review. Its great to hear that John always responded to you promptly and was kind and patient. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Child Law
Rebecca
Collected on:
I was so scared going into court and they made me feel at ease and insure me that anything was going to been okay
A representative from Pepperells Ltd responded to this review on 29 October, 2024:
Thankyou for your review. Its great to hear that you were made to feel at ease when attending court. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Children
Samantha
Collected on:
Natalie made every effort to make me feel heard. Always kept me up to date as soon as she had information. Professional yet so friendly.
A representative from Pepperells Ltd responded to this review on 06 September, 2024:
Thank you for your review. Its great to hear about the friendly and professional service you received from Natalie. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Elizabeth
Collected on:
Gave very clear explanations and completed documents in a timely manner
A representative from Pepperells Ltd responded to this review on 02 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Probate
Balwinder
Collected on:
Pepperells have been very professional and efficient in their work.
I must give special mention to Erica Brazier, her personal touch and understanding was expectional.
Pepperells are lucky to have her; those qualities are rare.
A representative from Pepperells Ltd responded to this review on 02 September, 2024:
Thank you for your positive review. We will ensure this feedback is passed onto Erica and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Child Law
Rebecca
Collected on:
My experience was brief and short with Pepperells, very friendly and professional team, in the short space of time we had the girls did an amazing job. Would highly recommend using them.
A representative from Pepperells Ltd responded to this review on 30 August, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Child contact
Karen
Collected on:
Went through so much stress it was unreal. Isobel listened and helped and supported me and my family. We are now back together as a whole family after been torn to shreds. I'd definitely recommend Isobel she is brilliant.
A representative from Pepperells Ltd responded to this review on 29 August, 2024:
Thank you for your feedback and its lovely to hear your family is now back together. Thank you for using us at Pepperells and we look forward to work with you again in the future.
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Matter Type:
Residential Conveyancing
Julia
Collected on:
I just wanted to say a huge 'thank you' to Joseph Denman - Senior Conveyancer for all your help and support with my mother's sale and purchase. Joe is the best conveyancer I've ever dealt with. Joe is extremely professional and his style is incredibly proactive, efficient and clear. The service Joe provided was exemplary throughout. From start to finish, communication was excellent. We always received prompt replies to any emails and telephone queries that we had. Joe is the best by far 😊.
A representative from Pepperells Ltd responded to this review on 22 August, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Michele
Collected on:
Started off okay, but the lack of transparency and lack of communication soon soured my relationship with this firm. Also having to ask where money due to me has gone, not getting any answers. Please avoid.
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Kelly
Collected on:
You have to chase them for contact. Not very professional. And just in it for the money they receive.
Couldn’t care less about your case they just want an easy job to do.
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Matter Type:
Family law
Thomas
Collected on:
Pepperells have advised me for both personal and business matters for a number of years and are always very helpful.
A representative from Pepperells Ltd responded to this review on 24 January, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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5pillars
Collected on:
Big thanks to Becky Scott. Great professionalism and good communication. Made my situation a lot easier after speaking for advice. Really recommend Pepperells Solicitors.
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Dan
Collected on:
Amazing team, fair pricing and excellent service. Quality company.
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Matter Type:
Divorce
Helen
Collected on:
Pepperells have been amazing. If I'm stupid enough ever to get married again and need another divorce which ends up in Court, I'll be asking for Charlotte Tweed. All staff were polite and friendly every time I visited. Very professional indeed and absolutely no beating around the bush/time wasting.
A representative from Pepperells Ltd responded to this review on 16 August, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Pepperells Solicitors has a long and proud history. Originally founded by Stewart Pepperell In 1985. In 2009 they incorporated Ivesons Solicitors a well respected law firm in Hull. In 2014 Pepperells incorporated their second law firm, Myer Wolff Solicitors, a long-established local law firm that also operated in Hull and whom had built their reputation on providing their clients with professional, dependable and affordable legal advice. This approach complements the Pepperells philosophy of having the firms focus on excellence in client service. In 2017 Pepperells Solicitors changed its structure from a traditional partnership to a Limited Company which reflects Pepperells modern approach to law. Also that year saw the opening of the Grimsby office and our Lincoln office opened in 2019. 2020 not only saw the opening of the boutique Beverley office but also the incorporation of the corporate and commercial law firm Millican Law in Newcastle. This brought our sixth office to the company and our third city location. Pepperells now has around 120 staff offering their private and commercial clients access to a wide range of services encompassing all areas of law. Pepperells Solicitors are proud to offer the highest standards of legal services to all our clients wherever they are based. When you work with one of our team you will experience a real and personal commitment to help you achieve a successful outcome to your problem.
