01482 326511
Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements. Read more...
Pepperells Ltd
have 14 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Pepperells Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pepperells Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Pepperells Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Pepperells Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Pepperells Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Pepperells Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Pepperells Ltd.
Dawn
Collected on:
Made purchase using Becky
She’s a polite and thorough individual, responsive to customer needs and keeps clients up to speed
Would highly recommend
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Employment Law
Kevin
Collected on:
I contacted Pepperells for help and guidance regarding accident at work. From the start and to the end, I found my experience to be totally professional, efficient and with great communication. I cannot recommend them enough.
A representative from Pepperells Ltd responded to this review on 29 October, 2024:
Thankyou for your review Kevin. We are so pleased to hear about the service you received from Simon and that you would recommend Pepperells. We will be happy to assist you in the future should you need us to do so.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Not happy with the service we were provided right until the day of completion. We had completed and were waiting around Beverley for our keys when Pepperels conacted saying they urgently needed proof of savings which was almost impossible to do being as our soul posessions were in a removal van outside our new home. Stress we didn't really need.
A representative from Pepperells Ltd responded to this review on 29 October, 2024:
I am sorry you had more stress added to an already stressful day. Thankyou for taking my call to discuss this further as we value your feedback.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Christine
Collected on:
Made me feel at ease. Erica went that extra mile to accommodate my circumstances
A representative from Pepperells Ltd responded to this review on 25 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Anonymous
Collected on:
So far the experience has been easy… friendly staff… explained fully.. only negative comment..e mail with appointment didn’t specify which office appointment was at…,we turned up at the wrong office and quickly had to drive about nine miles to correct office.
A representative from Pepperells Ltd responded to this review on 24 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Children
Alberto
Collected on:
Amy has dealt with the case regarding my children. She has been excellent in every way, and very supportive through all stages of the process. I would highly recommend.
A representative from Pepperells Ltd responded to this review on 24 October, 2024:
Thank you for your feedback Alberto and its nice to read that you would recomend Amy to others. We look forward to work with you again in the future, should you need us.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Residential Conveyancing
Emma
Collected on:
We used Pepperells to sell and purchase our house.
Overall the service was friendly and Megan was friendly and personable both by email and over the phone.
There were errors in the legal paperwork drafted by Pepperells which was not corrected prior to our signatures and on several occasions attachments were missing from emails and incorrect documents were sent when requested.
I think we got what we paid for in terms of service but I wouldn't use Pepperells again.
A representative from Pepperells Ltd responded to this review on 24 October, 2024:
I am sorry to hear that you would not use our services again Emma. Please do contact our client service department directly if you would like to discuss your matter further.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Children
Anonymous
Collected on:
would highly recommend every time. Just an absolute pleasure and amazing lawyer.
A representative from Pepperells Ltd responded to this review on 25 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Children
Patrycja
Collected on:
professional and quick closure. Emily listens to what you say and makes you feel comfortable in every situation
A representative from Pepperells Ltd responded to this review on 25 October, 2024:
We always appreciate clients taking the time to share there feedback with us Patrycja and thank you for using us at Pepperells.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Residential Conveyancing
Asmaa
Collected on:
I had transfer of deeds , it was trustable , easy to understand and smooth service
A representative from Pepperells Ltd responded to this review on 23 October, 2024:
Thankyou for your review. We value your feedback and will ensure it is passed onto John and the team. Its great to hear about the smooth service you received from John. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
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Matter Type:
Mediation
Angelina
Collected on:
Quite happy with the service.
A representative from Pepperells Ltd responded to this review on 15 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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derek
Collected on:
Efficient and friedly
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Matter Type:
Wills
L
Collected on:
Kate was fantastic, so knowledgeable and really put us at ease through the whole process. We feel so much better now that everything we needed to sort is now in place. The offices are also in a lovely central location of town and the rooms have a nice feel to them. Thanks so much Pepperells and Kate for all your professional support.
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Stephen
Collected on:
Professional and friendly. Made you feel that they were interested in you as a person.
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Ash
Collected on:
Excellent service and very helpful. Put me at ease and made the whole process very simple. Appreciate the support and advice given.
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Pepperells Solicitors has a long and proud history. Originally founded by Stewart Pepperell In 1985. In 2009 they incorporated Ivesons Solicitors a well respected law firm in Hull. In 2014 Pepperells incorporated their second law firm, Myer Wolff Solicitors, a long-established local law firm that also operated in Hull and whom had built their reputation on providing their clients with professional, dependable and affordable legal advice. This approach complements the Pepperells philosophy of having the firms focus on excellence in client service. In 2017 Pepperells Solicitors changed its structure from a traditional partnership to a Limited Company which reflects Pepperells modern approach to law. Also that year saw the opening of the Grimsby office and our Lincoln office opened in 2019. 2020 not only saw the opening of the boutique Beverley office but also the incorporation of the corporate and commercial law firm Millican Law in Newcastle. This brought our sixth office to the company and our third city location. Pepperells now has around 120 staff offering their private and commercial clients access to a wide range of services encompassing all areas of law. Pepperells Solicitors are proud to offer the highest standards of legal services to all our clients wherever they are based. When you work with one of our team you will experience a real and personal commitment to help you achieve a successful outcome to your problem.
