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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Craig
Collected on:
Great service
Very professional service from Libby.
Kept us updated at every stage
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Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements. Read more...
Pepperells Ltd
have 14 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Pepperells Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pepperells Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Pepperells Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Pepperells Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Pepperells Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Pepperells Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Craig
Collected on:
Very professional service from Libby.
Kept us updated at every stage
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Residential Conveyancing
Linda
Collected on:
Timely responses to emails and very approachable when we were unsure of the processes ourselves. Good clear advice given.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Residential Conveyancing
Karen
Collected on:
Charlotte always acted very professionally and was very approachable
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Mediation
Gary
Collected on:
Charlie Mercer has been my main contact. He has helped in
clarifying certain points and has provided much needed feedback about an ongoing legal matter. I would recommend Pepperells to anyone seeking a friendly efficient response to pressing legal questions.
I chose Pepperells after some research because they received outstanding feedback from happy customers. Communication was 50% by telephone and 50% by email.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Not having bought or sold a house for many years I was a little daunted by the prospect however I found Pepperells made the experience very easy. They were very approachable and guided us each step of the way. I would not hesitate to recommend them to others.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Jessica
Collected on:
Emma helped me with writing a will, something i’ve never done before. She explained everything to me and answered my questions and despite being an anxiety sufferer I felt very relaxed during this online appointment. The process was much simpler than I expected, and a draft was sent to me very quickly as well as it being ammended as per my request
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Residential Conveyancing
Lisa
Collected on:
This review is for a different branch.
Assist in the purchase of my property, it was a straight forward sale and the whole process was equally straightforward. All communications were well explained and I experienced no hold ups or delays. I would highly recommend this firm for any other transactions.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Residential Conveyancing
Paul
Collected on:
This review is for a different branch.
Efficient and professional whilst maintaining a friendly and approachable relationship. Highly recommended.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Wills
Carol
Collected on:
This review is for a different branch.
Erica was really helpful, she explained things in a simple and clear way. She was really friendly and made discussing our wills very straightforward.
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Verified review
This review has been left by a verified client who used Pepperells Ltd.
Matter Type:
Residential Conveyancing
Hafiz
Collected on:
This review is for a different branch.
I recently used Shuhel at Pepperals Scunthorpe, for my property purchase, and I couldn’t be more pleased with the service I received. From start to finish, he handled everything with professionalism, efficiency, and a personal touch that made the whole process smooth and stress-free.
Shuhel was always available to answer my questions, explained everything clearly, and kept me updated at every stage. His attention to detail and proactive approach ensured there were no delays, and I always felt confident that my transaction was in safe hands.
I highly recommend Shuhel to anyone looking for a first-class conveyancing service.
Thank you again for all your hard work!
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Matter Type:
Criminal defence - All
Ricky
Collected on:
Absolutely over the moon with the service and dedication to all those that was involved with my not guilty charges, thank you so much keep doing what you are doing and you will go far.
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Matter Type:
Employment Law
Shauna
Collected on:
They were very responsive, the solicitor was professional, very personable and efficient.
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Matter Type:
Wills
Pete
Collected on:
Excellent service.
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Matter Type:
Child Law
Gordon
Collected on:
Very professional advice given before and during the case against me ,would highly recommend
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Ben
Collected on:
They were able to help at short notice. We wanted documents certifying on New Year's eve. They were open and available to quickly get it done at a reasonable cost.
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Pepperells Solicitors has a long and proud history. Originally founded by Stewart Pepperell In 1985. In 2009 they incorporated Ivesons Solicitors a well respected law firm in Hull. In 2014 Pepperells incorporated their second law firm, Myer Wolff Solicitors, a long-established local law firm that also operated in Hull and whom had built their reputation on providing their clients with professional, dependable and affordable legal advice. This approach complements the Pepperells philosophy of having the firms focus on excellence in client service. In 2017 Pepperells Solicitors changed its structure from a traditional partnership to a Limited Company which reflects Pepperells modern approach to law. Also that year saw the opening of the Grimsby office and our Lincoln office opened in 2019. 2020 not only saw the opening of the boutique Beverley office but also the incorporation of the corporate and commercial law firm Millican Law in Newcastle. This brought our sixth office to the company and our third city location. Pepperells now has around 120 staff offering their private and commercial clients access to a wide range of services encompassing all areas of law. Pepperells Solicitors are proud to offer the highest standards of legal services to all our clients wherever they are based. When you work with one of our team you will experience a real and personal commitment to help you achieve a successful outcome to your problem.