Darrell
We met Stephen Orridge & Holly Davis for an introductory 1hr chat in Pepperell’s Hull office. We may have crept over that "boundary" by ten minutes. When we left we had a little chat and shared our thoughts. Both Holly & Stephen were kind and friendly. We noticed that Holly took plenty of notes. We both felt that Stephen had a friendly straight talking, professional and bubbly personality. He listened and rapidly understood and contextualised the information we gave him. We concluded after only one hour that Stephen was honest, trustworthy, and meticulous. We were left with no reservations. Thank you Holly, thank you Stephen.
A representative from Pepperells Ltd responded to this review on 27 March, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Drawn out accident claim
After the road traffic accident all the relevent information was passed onto Pepperells. This included the Police information and accident report, also the perpetrators name, car and insurance details. Claim seemed to be bogged down with the impression we had to chase to move things along. Important errors were found in documents received from Pepperells which I corrected, not expected from a solicitors. Holly is a Trainee, which is probably relevant, at one point a more senior person took over for a while and things moved on more positively.
Lawyer named in this review: Holly Davis
A representative from Pepperells Ltd responded to this review on 21 March, 2025
Thank you for your review. We value these comments and will ensure they are passed onto the relevant team. If you would like to discuss anything further please contact The Client Services Department.
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Entrance to the field
Holly was very willing to help us, unfortunately she often got it mixed up, we had the deeds saying that we own the the land from our first meeting. The purpose of our visit was to get Matt Adamson to remove the stones in front of our entrance to our field.
Which are still there.
Mr St Brown
Lawyer named in this review: Holly Davis
A representative from Pepperells Ltd responded to this review on 18 March, 2025
Thank you for your review. We will ensure this feedback is passed onto Holly and the team and if there is anything further we can assist you with please do not hesitate to contact Pepperells.
Was this review helpful? Yes
Apt with Holly Davis
Clear advice
Easy to understand
Efficient
Friendly
Would use the firm again
Sensible advice
Lawyer named in this review: Holly Davis
A representative from Pepperells Ltd responded to this review on 14 March, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Amazing service
Couldn't fault there professionalism amazing from start to finish
Lawyer named in this review: Holly Davis
A representative from Pepperells Ltd responded to this review on 18 November, 2024
Thankyou for your review. We are pleased to hear that Holly dealt with your matter professionally from start to finish. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes
Not the outcome I expected.
Claim was started then I was informed, after a paying fee which was later refunded, it was too late to proceed with my claim. I was very disappointed.
Lawyer named in this review: Holly Davis
A representative from Pepperells Ltd responded to this review on 01 July, 2024
I am sorry we where not able to proceed with your claim due to time scales. Thank you for wanting to use us at Pepperells, and should you need us in the future we look forward to work with you again.
Was this review helpful? Yes
Recent experience with Holly.
My recent experience with Holly at Pepperells was very good. She helped with my issues professionally and with good knowledge.
Lawyer named in this review: Holly Davis
A representative from Pepperells Ltd responded to this review on 26 June, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Sound Advice
I received very good advice and legal information from Holly Davis. This has allowed me to make an informed decision about my legal situation along with managed expectations about possible outcomes.
Lawyer named in this review: Holly Davis
A representative from Pepperells Ltd responded to this review on 28 May, 2024
Thank you for your positive review. We value this feedback and will ensure it is passed onto Holly and the team. We would to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
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Miles away but all went well.
I approached the firm thinking that as I live in Cornwall I would have a Truro member of staff dealing with my problem. However! Litigation matters are not yet on the Truro branch agenda so I was looked after by staff in Hull, hundreds of miles away. All communication was by phone or email and thankfully it worked well.
Lawyer named in this review: Holly Davis
A representative from Pepperells Ltd responded to this review on 23 May, 2024
Thank you Valerie for taking the time to share your feedback. We look forward to work with you again in the future.
Was this review helpful? Yes
Dispute resolutio
Holly advised in the best possible way,I will follow up with her on tuesday after Bank Holiday.
Lawyer named in this review: Holly Davis
A representative from Pepperells Ltd responded to this review on 22 May, 2024
Thank you for your review John. We really value this feedback and will ensure it is passed onto Holly and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes
Good
Very helpful, clear communication and helped with my budget by paying on account as and when needed
Lawyer named in this review: Holly Davis
A representative from Pepperells Ltd responded to this review on 07 May, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes