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20241001081424
A client
Kate was fantastic, so knowledgeable and really put us at ease through the whole process. We feel so much better now that everything we needed to sort is now in place. The offices are also in a lovely central location of town and the rooms have a nice feel to them. Thanks so much Pepperells and Kate for all your professional support.
A representative from Pepperells Ltd responded to this review on 03 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Professional friendly and efficient
Everything was so easy from booking the appointment to signing the will. The staff were so friendly. A very competent and professional service all round. I would highly recommend them.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 15 November, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Preparation of Wills
Would like to thank Kate for advising on the content of our mirror wills and answering all our questions. An excellent all round service.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 14 November, 2024
Thank you for review. We really value this feedback and will ensure it is passed onto Kate and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes
My Will
Kate from day one, was lovely, very professional and a pleasure to deal with.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 12 November, 2024
Thankyou for your review. We value this feedback and will ensue this is passed onto Kate and the team.
Was this review helpful? Yes
Great, friendly service
Kate was excellent in sorting out our will. Very organised, very professional and clearly knew what she was doing.
Lawyer named in this review: Kate Jones
Was this review helpful? Yes
Professional
Professional .. also approachable & friendly ..
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 01 November, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Highly recommended
Professional and friendly, great communication throughout.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 29 October, 2024
Thank you for your review. We really value these comments and will ensure that they are passed onto Kate and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes
Will writing
Pepperells were very helpful and explained everything clearly and kept me informed at every stage
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 28 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
wills
We enjoyed our interaction with Kate who was informative and helpful.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 18 October, 2024
Thank you for your review. We value this feedback and will ensure that this is passed onto Kate and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes
Making a will through the Free Will service
Kate dealt with my Will professionally and sensitively and answered all my questions some of which were more broadly-based. Although I knew ahe was busy I never felt pressured or rushed during our appointments. Contact by email was clear and informative and very courteous.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 18 October, 2024
Thank you for your review. Its great to hear that Kate handled your matter professionally and sensitively and answered all of your questions. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes
Wills made simple
The process was quick and fast . Kate was lovely and made it very easy.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 08 October, 2024
Thank you for your review. We appreciate the positive feedback Scarlett and look forward to working with you in the future.
Was this review helpful? Yes