Collected on Google
20241001081424
A client
Kate was fantastic, so knowledgeable and really put us at ease through the whole process. We feel so much better now that everything we needed to sort is now in place. The offices are also in a lovely central location of town and the rooms have a nice feel to them. Thanks so much Pepperells and Kate for all your professional support.
A representative from Pepperells Ltd responded to this review on 03 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Efficient
Kate executed our wills in an efficient and professional manner. She listened carefully to our needs.
Lawyer named in this review: Kate Jones
Was this review helpful? Yes
Excellent Service
Kate made the experience of writing a Will so straight forward and explained everything that I was not sure about.
Lawyer named in this review: Kate Jones
Was this review helpful? Yes
Wills
Was very informative and helpful from start to finish
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 14 April, 2025
Thank you for your review. Its great to hear that Kate was helpful and informative. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes
Excellent service
Quick and simple really helpful and excellent guidance and advice.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 14 April, 2025
Thank you for your review Sue. We really value these comments and will ensure this feedback is passed onto Kate and the team. Its great to hear that Kate was helpful and gave you the guidance and advice you needed. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes
Excellent
Excellent service and handling from start to finish.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 28 March, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future Liam.
Was this review helpful? Yes
Engaging and informative
Very satisfied so far with the service. Have on-going business so cannot complete this yet!
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 21 March, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Very satisfied
Although I had been a client of Pepperells in the past and they held my old Will I was not advised that their offices had been moved to another location in the city.
It was therefore extremely stressful (I am a senior partially disabled person),
tiring and time-wasting locating their new premises.
However, I did manage to find their new premises and received good service.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 20 March, 2025
Thank you for your review. We are sorry to hear that you were not made aware of the change of premises. We will be more than happy to assist you in the future should you need us to do so and are pleased to hear that you were happy with the service you received from Kate.
Was this review helpful? Yes
RNLI Free Will
A very easy and efficient service can't fault any part of the process
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 19 March, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Will Writing
Kate was very efficient but approachable. She put me at my ease and I felt very confident in her handling of the matter.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 05 February, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Will For Deborah Crowhurst
Absolutely great - professional proficient but still friendly.
I have already recommended to a friend on the basis of my experience.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 31 January, 2025
Thank you for taking the time to review the service you have received from Kate. Thank you for recommending us to your friend Deborah and we look forward to work with you again in the future.
Was this review helpful? Yes