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How Simpson Solicitors Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Simpson Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Simpson Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 22%
About Right 77%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Simpson Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Simpson Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Simpson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Simpson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Simpson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    678
  • Very Good

    28
  • Average

    5
  • Poor

    3
  • Awful

    36

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Anonymous

December 20, 2024

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Collected on:

Will

Very informative clear communication
Friendly manner

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Marie

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Marie

December 17, 2024

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Wills

Excellent service. Solicitor was clear and very knowledgable. Able to explain complex information in an understandable format.

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Jonathan

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Jonathan

December 13, 2024

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Collected on:

A valuable 90 minutes that put my mind at rest

My meeting was about preparing a will and powers of attorney. Topics of importance but I would naturally swerve. The solicitor was friendly, professional, good at leading but always at my pace.

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Christine

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Christine

December 06, 2024

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Appointment to discuss mirror wills

Our appointment was easy to arrange, the team were helpful and efficient and the meeting itself was informative and efficient. Thank you.

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Elizabeth Jane Mezzone

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Elizabeth Jane Mezzone

October 12, 2023

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Massive thumbs up to Caroline SimmsđŸ‘đŸŒ

Caroline took me through everything I needed to know re writing my will and POA. She was knowledgeable without being a ‘know all’, clearly knew her stuff and didn’t rush me. She made the meeting fun and painless. I thoroughly enjoyed my session with her, and feel confident that she will sort it all out for me and my family. I also have total respect for their involvement in Will Aid. Great experience!

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ACS

Matter Type:

Wills

ACS

February 19, 2023

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Excellent service.

We needed to update our wills and found that Jackie from Simpsons Solicitors to be extremely well qualified in assisting us through what could be for most a tortuous experience.
With her clear explanation of all the legalise along with all the necessary legal requirements & benefits we arrived with documentation we were happy to sign.

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Michelle Rees

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Michelle Rees

October 12, 2022

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Friendly and professional

I found Jackie to be very helpful. From finding a really convenient appointment time to explaining what all of the terms meant and what my options were. I felt confident making the decisions that I did and would definitely go back and use this company again for my next steps. In making my will I also found the extra booklet about recording personal information really special and something I hadn't though of before. It made me feel that the company really cared about what I wanted to leave as my legacy as well as having my business. Thank you.

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J

Matter Type:

Wills

J

September 15, 2022

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Professional and easy to understand

Morgan Risdon was very professional and gave great advice in simple to understand language. No jargon! She was happy to explain everything and took her time to understand my situation and needs. I feel very happy to have my affairs dealt with by Simpsons, with Morgan being a welcome asset.

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Mike Shorer/Jackie Gillespie

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Mike Shorer/Jackie Gillespie

September 12, 2022

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New Will

Jackie Gillespie brought a wealth of experience to our meetings, to advise and explain in easy-to-understand legal terms. At a very emotional time of my life, shortly after the passing of my wife, she empathised in a very caring way. I cannot thank her enough for her help.

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Boz

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Boz

September 09, 2022

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Jackie Gillespie

Jackie is very patient, understanding and patient. she explained everything to us, answered all our questions and helped us make the right decisions for ourselves and our loved ones. i can't recommend her highly enough.

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Reviews collected from

matt

matt

November 22, 2024

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matt

Jackie looked after my partner and I. She was engaging, trustworthy and explained everything thoroughly. I would highly recommend Jackie to anyone looking for a Will or POA. 5*

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Phyllis

Phyllis

November 06, 2024

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Phyllis

We had a very positive experience with Jackie Gillespie who helped us in re-writing our wills. Fees & admin processes were clearly explained & we were dealt with in a friendly & efficient manner by all staff with whom we came into contact. We will certainly use this Southwick company again for any future legal matters.

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Helen

Matter Type:

Wills

Helen

July 29, 2024

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Helen

I had a meeting with Yasmin Austen this morning. She was very helpful, very thorough and gave good advice. She is drawing up my Will for me. Thank you! đŸ™đŸŒ

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Allison

Matter Type:

Wills

Allison

May 23, 2023

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Allison

Jackie was great to deal with , we had our wills and LPA with her.
I would def recommend

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Lucy

Matter Type:

Wills

Lucy

December 19, 2022

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Lucy

No-one really wants to think about writing a will but Simpson’s made the process easy

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Simpson Solicitors are accredited by

accreditation
accreditation

About this branch

Description

We are one of the largest Wills & Probate providers in the country. Welcome to Right Legal Group. We are a well established Law firm, regulated by the Solicitors Regulation Authority. We specialise in Wills, Probate & Estate Planning. We have built a network across the country which provides the ‘RightWill’ platform, working together on a mission to change the way people think about making a Will. We preserve not only our clients’ financial assets but their emotional assets too.

Practice areas

Wills, Probate and Estate Planning

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills
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