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How Simpson Solicitors Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Simpson Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Simpson Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 14%
About Right 85%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Simpson Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Simpson Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Simpson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Simpson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Simpson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    636
  • Very Good

    26
  • Average

    5
  • Poor

    2
  • Awful

    35

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Elizabeth Jane Mezzone

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Elizabeth Jane Mezzone

October 12, 2023

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Collected on:

Massive thumbs up to Caroline SimmsđŸ‘đŸŒ

Caroline took me through everything I needed to know re writing my will and POA. She was knowledgeable without being a ‘know all’, clearly knew her stuff and didn’t rush me. She made the meeting fun and painless. I thoroughly enjoyed my session with her, and feel confident that she will sort it all out for me and my family. I also have total respect for their involvement in Will Aid. Great experience!

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ACS

Matter Type:

Wills

ACS

February 19, 2023

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Collected on:

Excellent service.

We needed to update our wills and found that Jackie from Simpsons Solicitors to be extremely well qualified in assisting us through what could be for most a tortuous experience.
With her clear explanation of all the legalise along with all the necessary legal requirements & benefits we arrived with documentation we were happy to sign.

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Michelle Rees

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Michelle Rees

October 12, 2022

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Friendly and professional

I found Jackie to be very helpful. From finding a really convenient appointment time to explaining what all of the terms meant and what my options were. I felt confident making the decisions that I did and would definitely go back and use this company again for my next steps. In making my will I also found the extra booklet about recording personal information really special and something I hadn't though of before. It made me feel that the company really cared about what I wanted to leave as my legacy as well as having my business. Thank you.

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J

Matter Type:

Wills

J

September 15, 2022

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Collected on:

Professional and easy to understand

Morgan Risdon was very professional and gave great advice in simple to understand language. No jargon! She was happy to explain everything and took her time to understand my situation and needs. I feel very happy to have my affairs dealt with by Simpsons, with Morgan being a welcome asset.

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Mike Shorer/Jackie Gillespie

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Mike Shorer/Jackie Gillespie

September 12, 2022

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Collected on:

New Will

Jackie Gillespie brought a wealth of experience to our meetings, to advise and explain in easy-to-understand legal terms. At a very emotional time of my life, shortly after the passing of my wife, she empathised in a very caring way. I cannot thank her enough for her help.

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Boz

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Boz

September 09, 2022

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Jackie Gillespie

Jackie is very patient, understanding and patient. she explained everything to us, answered all our questions and helped us make the right decisions for ourselves and our loved ones. i can't recommend her highly enough.

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Anonymous

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Anonymous

August 25, 2022

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Collected on:

exceptional service at the point of need

Meeting Morgan Risdon at the first consultation was a rewarding experience. The entire process was explained, presented, and delivered with professional expertise at its best. Such an important milestone in one's life when important decisions need to be considered. Throughout the sessions, I was met with patience, kindness, expert knowledge, and a sense of client led encouragement making me feel in control throughout. I feel valued and cared for and know that my individual needs and preferences will have underpinned the outcome.

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Penny

Matter Type:

Wills

Penny

August 11, 2022

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Collected on:

A pleasure to do business with

Would thoroughly recommend this company and especially Gareth who was friendly and approachable, as well as very knowledgeable. He guided me through the process of changing/updating my last will and testament, which wasn't something I was eager to do but he made things easy and in the end it was a very positive experience overall.

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Anonymous

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Probate

Anonymous

August 11, 2022

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Collected on:

professional service at its best

The experience of being guided through a legal process can be daunting. I was inspired by the professional approach driven by courtesy and the attention paid to me throughout the entire meeting. In my view, I was given the appropriate advice and information, to facilitate my autonomy and secure confidence in making informed choices and decisions.

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Wayne

Matter Type:

Wills

Wayne

August 05, 2022

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Collected on:

New will

Gareth was polite , efficient and explained everything in detail so we understood exactly what we were having and would recommend him very highly

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Reviews collected from

Phyllis

Phyllis

November 06, 2024

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Collected on:

Phyllis

We had a very positive experience with Jackie Gillespie who helped us in re-writing our wills. Fees & admin processes were clearly explained & we were dealt with in a friendly & efficient manner by all staff with whom we came into contact. We will certainly use this Southwick company again for any future legal matters.

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Helen

Matter Type:

Wills

Helen

July 29, 2024

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Collected on:

Helen

I had a meeting with Yasmin Austen this morning. She was very helpful, very thorough and gave good advice. She is drawing up my Will for me. Thank you! đŸ™đŸŒ

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Allison

Matter Type:

Wills

Allison

May 23, 2023

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Allison

Jackie was great to deal with , we had our wills and LPA with her.
I would def recommend

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Lucy

Matter Type:

Wills

Lucy

December 19, 2022

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Lucy

No-one really wants to think about writing a will but Simpson’s made the process easy

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John

Matter Type:

Wills

John

November 18, 2022

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Collected on:

John

Jackie Gillespie guided us through our wills and power of attorney
explaining and answering all of our questions making the whole experience less stressful would recommend her and team .
THANKYOU.

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Simpson Solicitors are accredited by

accreditation
accreditation

About this branch

Description

We are one of the largest Wills & Probate providers in the country. Welcome to Right Legal Group. We are a well established Law firm, regulated by the Solicitors Regulation Authority. We specialise in Wills, Probate & Estate Planning. We have built a network across the country which provides the ‘RightWill’ platform, working together on a mission to change the way people think about making a Will. We preserve not only our clients’ financial assets but their emotional assets too.

Practice areas

Wills, Probate and Estate Planning

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills
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