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How Right Legal Group Limited Compares

Value for money

!

Limited data.

This firm - 92%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Right Legal Group Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Right Legal Group Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Right Legal Group Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Right Legal Group Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Right Legal Group Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Right Legal Group Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Right Legal Group Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    739
  • Very Good

    37
  • Average

    5
  • Poor

    7
  • Awful

    41

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Richard

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Richard

February 20, 2025

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Collected on:

Will review & power of attorney.

Comprehensive and well explained.I would have thought what I had written should have been more than enough and dont understand why it has to be at least 40 characters.

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Lorette

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Lorette

February 20, 2025

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Collected on:

Very good service excellent lady came out to see us

Excellent they are drafting our will the lady very professional and nade you feel at ease.

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Brian

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Brian

February 17, 2025

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Collected on:

Review of Will

Helpful comprehensive good advice a pleasure to work with very friendly

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Robert

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Robert

February 17, 2025

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Collected on:

Five star discussion

Clear and knowledgeable discussion with a very pleasant young man.

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Alan

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Alan

February 14, 2025

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Collected on:

Updated will

So far so good - meeting with representative held - now awaiting formal notification of changes to my will

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Philip

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Philip

February 14, 2025

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Collected on:

Wills and tax

Very good. Prompt efficient and friendly service

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Sharron

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Sharron

February 14, 2025

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Collected on:

Will

Gave me good advice felt comfortable leaving everything in her hands

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Anthony

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Anthony

February 14, 2025

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Collected on:

IN Depth

Good experience and information well dealt with

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Andrew

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Andrew

February 14, 2025

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Collected on:

Will and LPA

Home visit - good 12345678910111213141516

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Karen

Karen

February 13, 2025

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Collected on:

Incompetent & unprofessional

Communication extremely poor and were full of excuses. Not taking responsibility and not admitting that they were at fault. They kept informing us that probate would only take 3 - 4 months, it took them 2.5 years.
On several occasions we went down in person to try to get updates/answers but there was no one available or did not respond. Even after delivering (in person) a letter of complaint, no response.
I later found out, 7 months later, that according to RLG the letter had gone to the wrong department and as they did not have my contact details, they could not contact me. I was speechless as my address was on the letter.
Due to extreme loss financially and the extreme stress they had caused, I asked for compensation. The money they offered was an insult.
They state that they are proud to be one of the leading providers in tailor made wills, probate etc and being a dedicated team. It is the opposite. Where is the dedication? Delay and Deny more likely
I wonder if these so called professionals are really qualified solicitors.


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Reviews collected from

Viv

Viv

February 18, 2025

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Viv

After 5 months and numerous phones and false promises I am still waiting to receive my late husband's will. What do I have to do to change this situation. Probate cannot be completed until I have this document. I would anyone not to deal with this company

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Paul

Matter Type:

Probate

Paul

February 12, 2025

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Paul

We have used Right Legal team in recent times to help and guide us through the process after the death of our Mother. The service we have received has been first class and sympathetic to our situation. I would single out Kais Malik in particular as a very knowledgeable, personable and helpful member of the team. Kais has been excellent and has definitely made the burden dealing with everything so much more bearable. I would definitely recommend Kais / Right Legal.

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Gary

Matter Type:

Wills

Gary

February 12, 2025

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Gary

Met with John at Westbury on trym offices very friendly and explained everything in good detail and easy to understand would recommend

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Geraldine

Matter Type:

Wills

Geraldine

February 11, 2025

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Geraldine

Kayleigh wrote our wills and both powers of attorney exactly how we wanted them. She took time to explain everything and gave us the opportunity to ask questions. She made the experience very pleasant. Staff were very friendly and welcoming would recommend Kayleigh and Simpsons Solicitors without reservation.

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Angie

Matter Type:

Wills

Angie

February 07, 2025

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Angie

Very professional and explained in layman terms, made sure we were happy and understood everything, nothing was too much trouble

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Right Legal Group Limited are accredited by

accreditation
accreditation

About this branch

Description

Right Legal Group are proud to be one of the leading providers in tailor-made Wills, Probate and Estate Planning services. Our team is dedicated to supporting individuals and families nationwide, with office locations including Derby, Bristol, Cardiff and Brighton. From will writing to administering estates, our team of experts are committed to providing you with the highest level of service and support. We take the time to understand your unique needs and circumstances to guide you through every step of the process. Our clients trust us to preserve not only their financial assets but their emotional assets too. We proactively look after you throughout your lifetime ensuring that your estate planning documents are always accurate and up to date, whilst providing you with innovative opportunities to choose how you want to be remembered for the benefit of future generations.

Practice areas

Will writing Probate services Administering estates Estate Planning

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills
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