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How Simpson Solicitors Compares

Value for money

This firm - 92%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Simpson Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Simpson Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 75%
About Right 25%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Simpson Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Simpson Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Simpson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Simpson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Simpson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    761
  • Very Good

    42
  • Average

    5
  • Poor

    8
  • Awful

    48

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Wieslaw Adam

Matter Type:

Wills

Wieslaw Adam

February 17, 2023

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Collected on:

Excellent value for truly professional service

Melissa Witter LL.B took me through the process of writing my Last Will and appointing my Executors.
Ms Witter has clearly and professionally explained every detail, including the cost that amounts to 1.5% of the value of my estate with no additional hidden costs for every email, phone call or other costs of some third party that may be involved in the process of the probate.
This fresh approach has been very appreciated since my previous solicitors, naturally I will not name them, have been very cagey for years about the final costs and I could never find out how much their hidden charges could amount to on top of their 2.5 - 3.0% of the value of my estate.
I strongly recommend Simpson Solicitors and Ms. Melissa Witter LL.B in particular.

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Lisa

Matter Type:

Wills

Lisa

July 28, 2022

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Collected on:

BEST EVER EXPERIENCE

OH MY WORD, THESE GUYS ARE ACTUALLY THE BEST. NO SERIOUSLY. NO PRESSURE, YOU DO WHAT YOU WANT AT THE STAGE YOUR AT AND NO PRESSURE WHATSOEVER. ABSOLUTELY WONDERFUL FRIENDLY PERSONAL SERVICE. WOULD RECOMMEND 100000000 TIMES OVER. MICHELLE BADEN DAINTREE IS AN ANGEL. LOVE HER TO BITS SHE BECAME FAMILY IN ONE PHONE CALL. PLEASE PLEASE PLEASE CALL THESE GUYS THEY ARE WONDERFUL

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Leslie

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Leslie

March 25, 2025

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Collected on:

Will

Excellent service fully explained with a smile

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Angela

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Angela

March 24, 2025

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Collected on:

New will and power of attorney

Jason went through everything thoroughly.

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Rozanne

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Rozanne

March 24, 2025

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Collected on:

endless hassle

absolutely fed up of being pursued by this outfit for reviews and no clear way to unsubscribe. never had any worthwhile contact with them in the first place

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Simon

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Simon

March 14, 2025

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Collected on:

Will change.

Excellent experience all round.
Thank you.

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Patricia

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Patricia

March 14, 2025

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Collected on:

Brilliant Bethany

A friend recommended Bethany Davison of Simpsons Solicitors, Thornbury to us and she certainly lived up to the praise we had heard.
We were anxious to take advantage of the Free Will offer and it was so good.

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Jill

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Jill

March 10, 2025

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Collected on:

Adjustments to wills

Solicitor was prompt and thorough and clear with his advice but not pushy .

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Anonymous

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Anonymous

March 08, 2025

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Collected on:

Bringing affairs up to date.

My husband & I had a meeting to review our will & had a very productive ,informative conversation with a pleasant & friendly young man.

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Michael

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Michael

March 07, 2025

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Collected on:

Professional Service

First contact was by phone, very friendly and courteous, then the person who visited us knew his stuff and explained everything very well

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Reviews collected from

Mr

Matter Type:

Wills

Mr

February 07, 2025

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A client

Have rung twice on two consective days, still awaiting call back. Not the level of customer service one hopes for. Many alternative Solicitors in kingswood. Not impressed !

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Abid

Abid

December 21, 2024

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Abid

A very friendly and professional service. This was our first time we had a Will written professionally and likely is the same as a lot of people something that is a bit daunting and ignored but necessary.
We met with Caitlin Williams who was brilliant throughout the whole process explaining and answering all our questions and concerns.
Caitlin was very knowledgeable and helpful in guiding us with the various aspects of our needs to cover all the areas required in simple language.

What a wonderful experience, I would highly recommend Simpson Solicitors and in particular Caitlin, a great job done. Thank you

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Kim

Matter Type:

Wills

Kim

December 16, 2024

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Kim

A very friendly and professional service. This was my first Will as I had been putting off writing one!! I met with Caitlin Williams who answered all my questions and concerns. I received a draft will within days of our first meeting. When I contacted the office about some wording I was unsure of, I spoke to Nicole who was able to reassure me. I would highly recommend them, a great experience all round. Thank you

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PC

PC

December 04, 2024

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A client

I used Simpsons Solicitors in Kingswood to create a Will as part of the Free Wills service. It was an excellent experience. Caitlin Williams was professional and friendly and I had complete confidence in her ability. I would recommend Simpsons and I would use their services again.

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Paul

Matter Type:

Wills

Paul

December 01, 2024

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Collected on:

Paul

Caitlin Williams was very helpful, talked us through the Will process and made everything clear and easy; thank you!

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Simpson Solicitors are accredited by

accreditation
accreditation

About this branch

Description

We are one of the largest Wills & Probate providers in the country. Welcome to Right Legal Group. We are a well established Law firm, regulated by the Solicitors Regulation Authority. We specialise in Wills, Probate & Estate Planning. We have built a network across the country which provides the ‘RightWill’ platform, working together on a mission to change the way people think about making a Will. We preserve not only our clients’ financial assets but their emotional assets too.

Practice areas

Wills, Probate and Estate Planning

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills
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