Simpson Solicitors

01179 608 594

We are Solicitors with a difference as we specialise solely in Wills and Probate Law, which is unique and our team are highly-trained experts in this field.

Also known as - Simpson Solicitors

Address
7 Kings Chase Shopping Centre
Regent Street
Avon
BS15 8LP
01179 608 594
www.rightlegalgroup.com

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Accreditations

Other locations

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How Simpson Solicitors Compares

Value for money

This firm - 91%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Simpson Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Simpson Solicitors. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 75%

About Right 25%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 93%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Simpson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Simpson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%

No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Simpson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Housing & Property

1st / 6

557th / 4225

Wills, Trusts & Probate

1st / 11

123rd / 3487

Personal Injury

1st / 7

154th / 2355

Crime/ Criminal Defence

1st / 1

100th / 2098

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

Excellent

767
Very Good

42
Average

5
Poor

9
Awful

52

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Wills, Trusts & Probate

Matter Type:

Wills

Wieslaw Adam

February 17, 2023

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Excellent value for truly professional service

Melissa Witter LL.B took me through the process of writing my Last Will and appointing my Executors.
Ms Witter has clearly and professionally explained every detail, including the cost that amounts to 1.5% of the value of my estate with no additional hidden costs for every email, phone call or other costs of some third party that may be involved in the process of the probate.
This fresh approach has been very appreciated since my previous solicitors, naturally I will not name them, have been very cagey for years about the final costs and I could never find out how much their hidden charges could amount to on top of their 2.5 - 3.0% of the value of my estate.
I strongly recommend Simpson Solicitors and Ms. Melissa Witter LL.B in particular.

A representative from Simpson Solicitors responded to this review on 17 February, 2023:

Thank you Wieslaw. It was lovely to read your feedback and we are so pleased we were able to help you. I have passed your feedback on to Melissa who will be delighted with your review and feedback. Kind regards Online Support Team

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Wills, Trusts & Probate

Matter Type:

Wills

Lisa

July 28, 2022

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BEST EVER EXPERIENCE

OH MY WORD, THESE GUYS ARE ACTUALLY THE BEST. NO SERIOUSLY. NO PRESSURE, YOU DO WHAT YOU WANT AT THE STAGE YOUR AT AND NO PRESSURE WHATSOEVER. ABSOLUTELY WONDERFUL FRIENDLY PERSONAL SERVICE. WOULD RECOMMEND 100000000 TIMES OVER. MICHELLE BADEN DAINTREE IS AN ANGEL. LOVE HER TO BITS SHE BECAME FAMILY IN ONE PHONE CALL. PLEASE PLEASE PLEASE CALL THESE GUYS THEY ARE WONDERFUL

A representative from Simpson Solicitors responded to this review on 02 August, 2022:

Dear Lisa, Thank you for kindly leaving us a review. We appreciate your positive feedback and will pass on to Michelle and her team. Thank you. Kind regards Customer Support Team

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Joanne

April 18, 2025

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Excellent service

This review is for a different branch.

Jodie was thorough and balanced when advising us on our options and honest if she was unsure about something and would have to check, e.g. when we posed a question around legalities concerning a property we own in Northern Ireland. We found Jodie’s advice hugely beneficial.

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Lynda

April 17, 2025

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Very professional

This review is for a different branch.

We wanted to update our wills and we were ably assisted by a very pleasant man who was courteous and helpful .

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Wills, Trusts & Probate

Matter Type:

Disputed Probate

Gill

April 16, 2025

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Wonderful Experience

This review is for a different branch.

We contacted Simpson’s Solicitors to update our Wills. From the moment we entered the office we felt relaxed and were made to feel that our appointment really mattered and it was important to Simpsons. Kayleigh dealt with us and we were utterly amazed at her knowledge, ability and professionalism. That said Kayleigh made us feel very comfortable, there was some laughs and she showed a lot of empathy. We got the job done with ease and with confidence in Kayleigh to get it done properly.

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Vanessa

April 04, 2025

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Should be a zero review

This review is for a different branch.

I have deep dissatisfaction with the handling of my late father's case. Despite my simple and reasonable request for a certified copy of his will, the process has been unacceptably poor and distressing. I have already complained to Right Legal Group, and trust pilot. Next is the Ombudsmen.

The representation of your service on your website does not reflect the experience I’ve had, nor does it align with the feedback from other clients, as evidenced by your current 1.7-star rating on Trustpilot. It is clear from these reviews that many customers share similar concerns.

I would also urge your private equity firm, Vespa, to pay closer attention to how clients are treated. One would expect that such a significant investment would come with a commitment to customer service and operational integrity. Unfortunately, that does not appear to be the case here.

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Verified review

Leslie

March 25, 2025

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Collected on:

Will

This review is for a different branch.

Excellent service fully explained with a smile

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Verified review

Angela

March 24, 2025

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Collected on:

New will and power of attorney

This review is for a different branch.

Jason went through everything thoroughly.

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Verified review

Rozanne

March 24, 2025

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endless hassle

This review is for a different branch.

absolutely fed up of being pursued by this outfit for reviews and no clear way to unsubscribe. never had any worthwhile contact with them in the first place

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Simon

March 14, 2025

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Collected on:

Will change.

This review is for a different branch.

Excellent experience all round.
Thank you.

A representative from Simpson Solicitors responded to this review on 21 March, 2025:

Thank you for your kind review Simon. We’re so pleased to hear you had an excellent experience with us. If you need anything in the future, we’re always here to help. Best wishes Simpson Solicitors

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Reviews collected from

Wills, Trusts & Probate

Matter Type:

Wills

February 07, 2025

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A client

Have rung twice on two consective days, still awaiting call back. Not the level of customer service one hopes for. Many alternative Solicitors in kingswood. Not impressed !

A representative from Simpson Solicitors responded to this review on 07 February, 2025:

Dear Mr Garland, I’m very sorry to see you have not been called back. I agree it’s not the service standards that I am happy with. I am one the Associate Directors here and am happy to pick this up on your behalf. My direct email is mbd@simpsonslawuk.com. Please could you email me your contact number so I may give you a call? Best wishes, Michelle Baden-Daintree

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Abid

December 21, 2024

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Abid

A very friendly and professional service. This was our first time we had a Will written professionally and likely is the same as a lot of people something that is a bit daunting and ignored but necessary.
We met with Caitlin Williams who was brilliant throughout the whole process explaining and answering all our questions and concerns.
Caitlin was very knowledgeable and helpful in guiding us with the various aspects of our needs to cover all the areas required in simple language.

What a wonderful experience, I would highly recommend Simpson Solicitors and in particular Caitlin, a great job done. Thank you

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Wills, Trusts & Probate

Matter Type:

Wills

Kim

December 16, 2024

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Kim

A very friendly and professional service. This was my first Will as I had been putting off writing one!! I met with Caitlin Williams who answered all my questions and concerns. I received a draft will within days of our first meeting. When I contacted the office about some wording I was unsure of, I spoke to Nicole who was able to reassure me. I would highly recommend them, a great experience all round. Thank you

A representative from Simpson Solicitors responded to this review on 19 December, 2024:

Thank you for your lovely review, Kim! We’re so pleased to hear that Caitlin made your first Will-writing experience clear and straightforward, answering all your questions and concerns. It’s also great to know that Nicole was able to assist you. Your kind words and recommendation mean a lot to us. If you ever need further assistance, we’re here to help. Best wishes, Simpson Solicitors

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December 04, 2024

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A client

I used Simpsons Solicitors in Kingswood to create a Will as part of the Free Wills service. It was an excellent experience. Caitlin Williams was professional and friendly and I had complete confidence in her ability. I would recommend Simpsons and I would use their services again.

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Wills, Trusts & Probate

Matter Type:

Wills

Paul

December 01, 2024

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Paul

Caitlin Williams was very helpful, talked us through the Will process and made everything clear and easy; thank you!

A representative from Simpson Solicitors responded to this review on 03 December, 2024:

Thank you for your kind review! We’re so glad to hear that Caitlin was able to guide you through the Will process and make everything clear and straightforward. Your feedback means a lot to us, and we’re here if you need any further assistance in the future. Best Wishes Simpson Solicitors

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