Simpson Solicitors

Melissa Witter LL.B took me through the process of writing my Last Will and appointing my Executors.
Ms Witter has clearly and professionally explained every detail, including the cost that amounts to 1.5% of the value of my estate with no additional hidden costs for every email, phone call or other costs of some third party that may be involved in the process of the probate.
This fresh approach has been very appreciated since my previous solicitors, naturally I will not name them, have been very cagey for years about the final costs and I could never find out how much their hidden charges could amount to on top of their 2.5 - 3.0% of the value of my estate.
I strongly recommend Simpson Solicitors and Ms. Melissa Witter LL.B in particular.

OH MY WORD, THESE GUYS ARE ACTUALLY THE BEST. NO SERIOUSLY. NO PRESSURE, YOU DO WHAT YOU WANT AT THE STAGE YOUR AT AND NO PRESSURE WHATSOEVER. ABSOLUTELY WONDERFUL FRIENDLY PERSONAL SERVICE. WOULD RECOMMEND 100000000 TIMES OVER. MICHELLE BADEN DAINTREE IS AN ANGEL. LOVE HER TO BITS SHE BECAME FAMILY IN ONE PHONE CALL. PLEASE PLEASE PLEASE CALL THESE GUYS THEY ARE WONDERFUL

This review is for a different branch.

We met Jodie at our home on 13th November 2024 to discuss in detail our mirror wills.
We requested that she explained the paragraph headed Trust. whether it was 'fit for purpose' for our needs, which had been troubling me for sometime.
Jodie was incredible both for approachability, her expertise and her very professional manner.
She was able to explain the Trust in great detail and surprised us with saying eight out of ten persons now included this in their wills.
Our extreme thanks to a lady who knows her subject thoroughly and politely answered our many questions.
As appropriate we will no doubt be in touch again. Thank you Jodie

This review is for a different branch.

Came over from Australia to assist my mother when her partner passed. Simpson Solicitors held all the documentation and required us to complete a form to get certified copies and said they would 'get back to us' in 14 days. Despite several emails (I got two bouncebacks to the emails send to the original advisor who had sent me my supposed Power of Attorney), I got no response from the last person in the chain. Phone calls proved fruitless (except for one assistant, Anna who was actually helpful and understand our urgency needing documentation to care for my mother) and I just got the same email from the same department saying '14 days'. Have had to request a solicitors meeting and contact the Law Society to get any information or traction. I do not recommend this company at all and suggest you only get assistance from a small law firm or be bogged down in more paperwork when timing is critical. The assistant that originally visited my mother at the time of probate also, did not follow through with changing the property title deeds and just said 'we'll do that later' meaning, we will do that for another fee.

This review is for a different branch.

Richard - Customer Experience Executive was very helpful and informative. Giving clear and correct information needed before the appointment . He kindly and promptly booked me and my family an appointment with the Legal Advisor .
Very clear at communication.

Ashleigh - Legal Advisor
She clearly defined the process in a detailed , easy to understand manner.
She was very patient in answering all our queries and any misunderstandings we had regarding wills. She is very kind and accomodating.

This review is for a different branch.

This firm do not even deserve one star. The service has been absolutely appalling and prospective clients should go elsewhere. Right Legal were instructed in June 2022 to process my mother's straightforward probate application. We have speedily provided all information requested to keep things moving. For no good reason, the development of the probate application has proceeded at slower than snail's pace. We have politely waited weeks sometimes months for updates and these have only been provided after several emails from us. The firm has upheld two formal complaints from me about slow service and poor communication. Finally the papers came through to sign in November 2023 and the firm verified that they had been received back by them and would be sent on. Unbelievably my sister found out yesterday (April 2024) that the application has still not been submitted!!!