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Right Legal Group are proud to be one of the leading providers in tailor-made Wills, Probate and Estate Planning services. Our team is dedicated to supporting individuals and families nationwide, with office locations including Derby, Bristol, Cardiff and Brighton. From will writing to administering estates, our team of experts are committed to providing you with the highest level of service and support. We take the time to understand your unique needs and circumstances to guide you through every step of the process. Our clients trust us to preserve not only their financial assets but their emotional assets too. We proactively look after you throughout your lifetime ensuring that your estate planning documents are always accurate and up to date, whilst providing you with innovative opportunities to choose how you want to be remembered for the benefit of future generations. Read more...
Also known as - Simpson Solicitors
Right Legal Group Limited
have 14 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Right Legal Group Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Right Legal Group Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Right Legal Group Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Right Legal Group Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Right Legal Group Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Right Legal Group Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Right Legal Group Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Right Legal Group Limited.
Richard
Collected on:
Comprehensive and well explained.I would have thought what I had written should have been more than enough and dont understand why it has to be at least 40 characters.
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Verified review
This review has been left by a verified client who used Right Legal Group Limited.
Lorette
Collected on:
Excellent they are drafting our will the lady very professional and nade you feel at ease.
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Verified review
This review has been left by a verified client who used Right Legal Group Limited.
Matter Type:
Wills
Brian
Collected on:
Helpful comprehensive good advice a pleasure to work with very friendly
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Verified review
This review has been left by a verified client who used Right Legal Group Limited.
Matter Type:
Wills
Sharron
Collected on:
Gave me good advice felt comfortable leaving everything in her hands
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Verified review
This review has been left by a verified client who used Right Legal Group Limited.
Matter Type:
Wills
Anthony
Collected on:
Good experience and information well dealt with
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Verified review
This review has been left by a verified client who used Right Legal Group Limited.
Matter Type:
Wills
Andrew
Collected on:
Home visit - good 12345678910111213141516
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Karen
Collected on:
Communication extremely poor and were full of excuses. Not taking responsibility and not admitting that they were at fault. They kept informing us that probate would only take 3 - 4 months, it took them 2.5 years.
On several occasions we went down in person to try to get updates/answers but there was no one available or did not respond. Even after delivering (in person) a letter of complaint, no response.
I later found out, 7 months later, that according to RLG the letter had gone to the wrong department and as they did not have my contact details, they could not contact me. I was speechless as my address was on the letter.
Due to extreme loss financially and the extreme stress they had caused, I asked for compensation. The money they offered was an insult.
They state that they are proud to be one of the leading providers in tailor made wills, probate etc and being a dedicated team. It is the opposite. Where is the dedication? Delay and Deny more likely
I wonder if these so called professionals are really qualified solicitors.
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Verified review
This review has been left by a verified client who used Right Legal Group Limited.
Matter Type:
Wills
Sarah
Collected on:
I was visited by a young man; very polite and professional. He didn’t use strange words and was clear when I had questions. As I am 63; I enquired about power of attorney. It is, I think important so my eldest daughter can act, if needed. Would I recommend Right Legal Group? Yes, my daughter is considering speaking with them about a will as we both understood the importance.
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Verified review
This review has been left by a verified client who used Right Legal Group Limited.
Matter Type:
Wills
Christopher
Collected on:
Helpful and effective, clear and concise information and options.
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Verified review
This review has been left by a verified client who used Right Legal Group Limited.
Matter Type:
Wills
Ann
Collected on:
An hour long phone call sorted both my will and lasting power of attorney. Very helpful solicitor who asked some necessary, but sometimes difficult questions. She understood what I wanted to do and facilitated it without using lots of legal jargon. Very impressed.
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Viv
Collected on:
After 5 months and numerous phones and false promises I am still waiting to receive my late husband's will. What do I have to do to change this situation. Probate cannot be completed until I have this document. I would anyone not to deal with this company
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Matter Type:
Probate
Paul
Collected on:
We have used Right Legal team in recent times to help and guide us through the process after the death of our Mother. The service we have received has been first class and sympathetic to our situation. I would single out Kais Malik in particular as a very knowledgeable, personable and helpful member of the team. Kais has been excellent and has definitely made the burden dealing with everything so much more bearable. I would definitely recommend Kais / Right Legal.
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David
Collected on:
My will was transferred to Simpson from the solicitors with whom l made the will.
Contacting Simpson has been extremely difficult on numerous occasions.
I have constantly had to wait on the phone for over an hour to speak to a representative and when l finally got to the front of the queue, the phone went dead.
Obtaining a copy of my will is extremely important and not being able to get a response from the company has been a cause of great distress.
My observation is that a company holding a will should be much more proactive about ensuring that calls are answered.
Mail has not been answered either.
Based on my experience,l can only recommend that given a choice, that a person should look elsewhere when it comes to a company with whom to store a will.
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Matter Type:
Wills
Andrew
Collected on:
We dealt with a lady called Nicole who sorted out our probate application she was polite and very efficient and on the ball and once all the paperwork was gathered which was a little time consuming it only took 2 weeks to get the application passed definitely recommend her services well done Nicole many thanks for your help 5 star s⭐
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Matter Type:
Wills
Mike
Collected on:
6 days to respond to a simple email, 14 days to send a document. Horribly slow and inefficient service.
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Right Legal Group are proud to be one of the leading providers in tailor-made Wills, Probate and Estate Planning services. Our team is dedicated to supporting individuals and families nationwide, with office locations including Derby, Bristol, Cardiff and Brighton. From will writing to administering estates, our team of experts are committed to providing you with the highest level of service and support. We take the time to understand your unique needs and circumstances to guide you through every step of the process. Our clients trust us to preserve not only their financial assets but their emotional assets too. We proactively look after you throughout your lifetime ensuring that your estate planning documents are always accurate and up to date, whilst providing you with innovative opportunities to choose how you want to be remembered for the benefit of future generations.
Will writing Probate services Administering estates Estate Planning
