Request a callback

Book an appointment

How Simpson Solicitors Compares

Value for money

!

Limited data.

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Simpson Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Simpson Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Simpson Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Simpson Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Simpson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Simpson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Simpson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    652
  • Very Good

    26
  • Average

    5
  • Poor

    2
  • Awful

    35

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Sam

Sam

February 13, 2024

Report to admin

Collected on:

Incomplete Will

Do not use or recommend. They had stored my Mum's incorrectly and upon retrieval was incomplete and was missing a page. Lengthy delay to probate. Poor and unprofessional communication with lack of call backs during a difficult time. Tried charging extra fees on top. Complaint referred to Ombudsman

Was this review helpful?

Sheena

Matter Type:

Fraud

Sheena

March 01, 2023

Report to admin

Collected on:

Lack of communication

Truly disappointed in the lack of response to even the courtesy of a return phone call after my mothers passing - I gave rang 4 times in 3 weeks!shocking lack of service and empathy am definitely wouldn’t recommend.

Was this review helpful?

Christine

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Christine

June 29, 2022

Report to admin

Collected on:

Will writing

I was extremely satisfied with the service I received from Simpson's Solicitors in Nailsea, in the writing of my will recently. Melissa was patient, both in explaining everything clearly and in waiting for me to make decisions which were difficult.

Was this review helpful?

Barry

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Barry

December 03, 2024

Report to admin

Collected on:

Will writing

Good explanation, clear questions to answer

Was this review helpful?

Gerald

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Gerald

December 03, 2024

Report to admin

Collected on:

Very pleased

I had a very productive session with Weronika on 25 Nov. she was very thorough and i was well satisfied,

Was this review helpful?

Sharon

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Sharon

December 03, 2024

Report to admin

Collected on:

Wills and as I e

Thoroughly knowledgeable peoples
Given the best advice e in my opinion

Was this review helpful?

Susan

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Probate

Susan

December 02, 2024

Report to admin

Collected on:

Will review

I was well received, and patiently dealt wit by Beth Davison. She was thorough and efficient, but kind and friendly.

Was this review helpful?

Anthony

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Anthony

December 02, 2024

Report to admin

Collected on:

Will enquiry

Very straight talking and professional advice.

Was this review helpful?

Julie

Verified review

This review has been left by a verified client who used Right Legal Group Limited.

Matter Type:

Wills

Julie

November 29, 2024

Report to admin

Collected on:

LPOA

Asliegh was very informative and talked me through the different scenarios.

Was this review helpful?

Reviews collected from

Colin

Colin

October 04, 2024

Report to admin

Collected on:

Colin

Excellent service. Friendly but professional and compassionate.
In just one session we drafted my will and both LPAs. Apparently they offer a fixed price service for this specialised service.

Was this review helpful?

Anonymous

Matter Type:

Wills

Anonymous

August 07, 2024

Report to admin

Collected on:

Anonymous

Visited Charlie at Simpson Solicitors in order to get my Will into place.
He was brilliant from start to finish. He was very understanding to my situation, he communicated very clearly & made the whole process much less daunting than I imagined it would have been.
Very glad it’s all in place now & the process was very simple. Would highly recommend a visit to Charlie or any of the team at Simpson Solicitors.

Was this review helpful?

Tracey

Matter Type:

Wills

Tracey

June 12, 2024

Report to admin

Collected on:

Tracey

Recently had a will written by Michelle. Michelle was amazing. Explained everything and the whole process was stress free.
I will be recommending Simpson and Millar and of course Michelle to my friends and family.
Thank you so much.

Was this review helpful?

Matt

Matter Type:

Wills

Matt

June 09, 2024

Report to admin

Collected on:

Matt

Michelle was very helpful in understanding the process of getting a will made. Thanks for all your help. Would recommend using Simpsons.

Was this review helpful?

Tony

Matter Type:

Wills

Tony

May 16, 2024

Report to admin

Collected on:

Tony

Excellent service from a very friendly and helpful team .
We used the Nailsea office.
I would happily recommend this company to anyone.

Was this review helpful?

Simpson Solicitors are accredited by

accreditation
accreditation

About this branch

Description

We are one of the largest Wills & Probate providers in the country. Welcome to Right Legal Group. We are a well established Law firm, regulated by the Solicitors Regulation Authority. We specialise in Wills, Probate & Estate Planning. We have built a network across the country which provides the ‘RightWill’ platform, working together on a mission to change the way people think about making a Will. We preserve not only our clients’ financial assets but their emotional assets too.

Practice areas

Wills, Probate and Estate Planning

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills
Book an appointment