Simpson Solicitors

01454 412 278

We are Solicitors with a difference as we specialise solely in Wills and Probate Law, which is unique and our team are highly-trained experts in this field.

Also known as - Simpson Solicitors

Address
12 The Plain
Thornbury
Avon
BS35 2BE
01454 412 278
www.rightlegalgroup.com

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Accreditations

Other locations

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How Simpson Solicitors Compares

Value for money

Limited data.

This firm - 91%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Simpson Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Simpson Solicitors. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 0%

About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 93%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Simpson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Simpson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%

No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Simpson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Housing & Property

1st / 6

557th / 4225

Wills, Trusts & Probate

1st / 11

123rd / 3487

Personal Injury

1st / 7

154th / 2355

Crime/ Criminal Defence

1st / 3

100th / 2098

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

Excellent

765
Very Good

42
Average

5
Poor

9
Awful

52

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Wills, Trusts & Probate

Matter Type:

Disputed Probate

Gill

April 16, 2025

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Wonderful Experience

We contacted Simpson’s Solicitors to update our Wills. From the moment we entered the office we felt relaxed and were made to feel that our appointment really mattered and it was important to Simpsons. Kayleigh dealt with us and we were utterly amazed at her knowledge, ability and professionalism. That said Kayleigh made us feel very comfortable, there was some laughs and she showed a lot of empathy. We got the job done with ease and with confidence in Kayleigh to get it done properly.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

James

February 09, 2025

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On Wills Michael gets it done!

Michael Llewellyn from Simpson Solicitors was relaxed, professional, caring, very knowledgeable and most of all he was supportive.
He covered every aspect of my will and was very patient when my wife and I wanted clarification on various points.
I have no hesitation in recommending Simpson Solicitors to my friends.
Simpson Solicitors should be very proud to have Michael as an employee.

A representative from Simpson Solicitors responded to this review on 17 February, 2025:

Thank you for your wonderful review James! It’s great to hear that Michael made the process so clear and supportive for you and your wife. We’re really pleased you felt comfortable asking questions and that everything was covered thoroughly. We couldn’t agree more, Michael is a fantastic member of our team! If you ever need anything in the future, we’re always here to help. Best wishes Simpson Solicitors

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Verified review

Lynda

April 17, 2025

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Very professional

This review is for a different branch.

We wanted to update our wills and we were ably assisted by a very pleasant man who was courteous and helpful .

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Vanessa

April 04, 2025

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Should be a zero review

This review is for a different branch.

I have deep dissatisfaction with the handling of my late father's case. Despite my simple and reasonable request for a certified copy of his will, the process has been unacceptably poor and distressing. I have already complained to Right Legal Group, and trust pilot. Next is the Ombudsmen.

The representation of your service on your website does not reflect the experience I’ve had, nor does it align with the feedback from other clients, as evidenced by your current 1.7-star rating on Trustpilot. It is clear from these reviews that many customers share similar concerns.

I would also urge your private equity firm, Vespa, to pay closer attention to how clients are treated. One would expect that such a significant investment would come with a commitment to customer service and operational integrity. Unfortunately, that does not appear to be the case here.

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Verified review

Leslie

March 25, 2025

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Collected on:

Will

This review is for a different branch.

Excellent service fully explained with a smile

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Verified review

Angela

March 24, 2025

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Collected on:

New will and power of attorney

This review is for a different branch.

Jason went through everything thoroughly.

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Verified review

Rozanne

March 24, 2025

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endless hassle

This review is for a different branch.

absolutely fed up of being pursued by this outfit for reviews and no clear way to unsubscribe. never had any worthwhile contact with them in the first place

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Simon

March 14, 2025

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Collected on:

Will change.

This review is for a different branch.

Excellent experience all round.
Thank you.

A representative from Simpson Solicitors responded to this review on 21 March, 2025:

Thank you for your kind review Simon. We’re so pleased to hear you had an excellent experience with us. If you need anything in the future, we’re always here to help. Best wishes Simpson Solicitors

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Patricia

March 14, 2025

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Brilliant Bethany

This review is for a different branch.

A friend recommended Bethany Davison of Simpsons Solicitors, Thornbury to us and she certainly lived up to the praise we had heard.
We were anxious to take advantage of the Free Will offer and it was so good.

A representative from Simpson Solicitors responded to this review on 21 March, 2025:

Thank you for your lovely review Patricia. We’re so pleased to hear that Bethany lived up to your expectations and that you found the Free Will offer helpful. Your feedback means a lot and we’re glad we could assist you. Best wishes Simpson Solicitors

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Jill

March 10, 2025

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Collected on:

Adjustments to wills

This review is for a different branch.

Solicitor was prompt and thorough and clear with his advice but not pushy .

A representative from Simpson Solicitors responded to this review on 21 March, 2025:

Thank you for your review Jill. We’re really pleased to hear that you found the advice clear and the approach thorough and supportive. If you ever need anything further, we’re always here to help. Best wishes Right Legal Group

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Reviews collected from

Wills, Trusts & Probate

Matter Type:

Wills

David

November 20, 2024

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David

I accessed the Free Will Review Service at Simpsons Solicitors in Thornbury and expected a hard sell. I had an appointment with Bethany who to my surprise said my own handwritten Will was fit for purpose.

I mentioned a few concerns and Bethany indicated she could address these in a new Will and gave me some pointers to consider. Because of the honesty and integrity of Bethany/Simpsons Solicitors in Thornbury, I made an appointment for them to draft my new Will, which has now been completed.

Solicitors generally do not receive positive feedback, but I am impressed by the professionalism shown during the process. Thank you to the Team at Thornbury

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Wills, Trusts & Probate

Matter Type:

Probate

suziepq

April 24, 2024

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suziepq

Experienced Professional who took time to talk though everything. A positive experience and I highly recommend them.

A representative from Simpson Solicitors responded to this review on 13 May, 2024:

Thank you for your kind words Suzie and for taking the time to leave a review. We're delighted to hear that you had a positive experience with our team and appreciated the thoroughness and professionalism. Your recommendation means a lot to us, and we're here to assist you with any future needs. Best wishes

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Wills, Trusts & Probate

Matter Type:

Wills

Diane

April 17, 2024

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Diane

Michael was really pleasant and friendly. He explained everything and answered all our questions. We feel confident that all our wishes and concerns were dealt with professionally.

A representative from Simpson Solicitors responded to this review on 13 May, 2024:

Thank you for your wonderful review Diane. We are delighted to hear that Michael provided a pleasant and friendly experience, answering all your questions and addressing your concerns professionally. Your confidence in our services means a lot to us along with your review. Thank you. Best wishes

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Wills, Trusts & Probate

Matter Type:

Wills

Vicky

April 15, 2024

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Vicky

I was posted to Simpsons Solicitors, Thornbury office when I signed up to write my will via Free Wills Month. I got excellent service. The solicitor I was assigned, Mr Llewellyn, was very patient, taking time to ensure I understood everything whether during our phone calls or email communications. I would definitely recommend Simpsons for anyone needing to write a will, whether via Free Wills Month or not.

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Chris

March 11, 2024

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Chris

My wife and I recently updated our Wills and completed Lasting Power of Attorney documents. We would like to recommend the Thornbury office and in particular Michael Llewellyn. Michael was very friendly helpful and professional and we wouldn't hesitate to use them again.

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