Request a callback

Book an appointment

How Star Legal Limited Compares

Value for money

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Star Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Star Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Star Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Star Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Star Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    367
  • Very Good

    36
  • Average

    8
  • Poor

    5
  • Awful

    38

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Mr B

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mr B

November 12, 2024

Report to admin

Collected on:

Professional and expeditious service delivered.

From the outset, I was met with a friendly, approachable and courteous team of professionals. The emails I had received were clear and concise, I would highly recommend Star Legal, Portishead for professional legal advice. To the Conveyancer Sally and Solicitor Kayleigh, I'm very happy with all the help and work you have put in to complete my sale fast. To the receptionist Ellie and legal assistant Robyn I'm very grateful for your involvement and prompt emails. Lots of determination and perseverance has clearly took place and for that I'm extremely grateful. Thank you for a lovely stress-free experience in selling my property.

Was this review helpful?

Miss S

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Miss S

August 06, 2024

Report to admin

Collected on:

Conveyancing at its best

Excellent professional service provided by Sally Stainton and her team at the Portishead office. Definitely the Stars of Star Legal.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Anonymous

July 12, 2024

Report to admin

Collected on:

Trouble free conveyancing

Conveyancing for house sale. Reasonably priced. Stuck to quote. Most points sorted out by phone or email so no waiting for the post. Very easy to get to talk to someone. Office within walking distance which was a plus.

Was this review helpful?

Miss S

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Miss S

January 10, 2023

Report to admin

Collected on:

Excellent customer care and communications

Throughout the conveyancing process, Sally, Kayleigh and team provided a professional, friendly and approachable service. Communications were excellent and they made themselves available to answer my questions by phone/email and they followed up all queries. Sally and her lovely team were very efficient and thorough in their dealings with myself and all parties involved. I would highly recommend this high street firm of solicitors. Thank you so much. I am so happy I chose you.

Was this review helpful?

Miss Y

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Purchase and Sale Of Commercial Property

Miss Y

July 14, 2022

Report to admin

Collected on:

Great legal team

Very professional and efficient. Always friendly and approachable would defiantly use again for any legal issues.

Was this review helpful?

Miss F

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Miss F

July 13, 2022

Report to admin

Collected on:

Good Service

Although the house sale seemed to go through slowly, this was due to the buyer's solicitors delaying the process, rather than Star Legal Portishead. Thank you for all your help.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Anonymous

July 13, 2022

Report to admin

Collected on:

Star Legal to the rescue

Sally Stainton of Star Legal went the extra mile until the transfer was successfully completed. Many thanks to Sally and her team.

Was this review helpful?

Mr H

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mr H

November 14, 2024

Report to admin

Collected on:

Weathering the house move storm

I have found in the 20 years since I last moved house that the process has become more complicated and stressful. It took 10 months from start to finish.
I have realized that I do not cope well with stress and anxiety over a prolonged period. So it was a relief to deal with Harvinder and her team. They gave timely and appropriate advice and calmly kept me on an even Keel.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Anonymous

November 12, 2024

Report to admin

Collected on:

Will and both Powers of Attorney

The team at Star Legal are all very professional, helpful and approachable including the two ladies on Reception too. They were able to get my Will and both Powers of Attorney sorted for me in my timeframe and quickly and efficiently answered any questions or queries I had. Also very easy to talk to and understand. Would certainly recommend and use them again.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Anonymous

November 12, 2024

Report to admin

Collected on:

Will and both Powers of Attorney

The team at Star Legal are all very professional, helpful and approachable including the two ladies on Reception too. They were able to get my Will and both Powers of Attorney sorted for me in my timeframe and quickly and efficiently answered any questions or queries I had. Also very easy to talk to and understand. Would certainly recommend and use them again.

Was this review helpful?

Reviews collected from

Gareth

Gareth

June 28, 2021

Report to admin

Collected on:

Gareth

I have to say Star Legal Portishead were absolutely fantastic when assisting my family and I in purchasing a property in Portishead, when the estate agents and solicitors were all due to go into lockdown with only two hours to spare, every single member of the Portishead team pulled out all the stops to make sure that we are able to purchase our property, we cannot thank you enough.

Was this review helpful?

Viv

Viv

June 07, 2021

Report to admin

Collected on:

Viv

Would not recommend them to anyone. Very unprofessional, nlack of communication and very disappointed

Was this review helpful?

Craig

Craig

April 08, 2021

Report to admin

Collected on:

Craig

Best legal team in the south west by a mile

Was this review helpful?

Richard

Richard

October 01, 2019

Report to admin

Collected on:

Richard

Very professional, but you also feel they care and want to help where they can.

Was this review helpful?

Bryan

Bryan

June 05, 2019

Report to admin

Collected on:

Bryan

Really good thanks

Was this review helpful?

Star Legal Limited are accredited by

accreditation
accreditation
accreditation
accreditation
accreditation
accreditation
accreditation

About this branch

Description

Through our head office based in Bristol and our other offices based in the South West and Wales, we have lawyers who are able to work flexibly to provide the best service for our diverse client base. Our clients include those local to the South West and Wales, UK national clients and international clients. Our practice is built around highly experienced and knowledgeable lawyers. We make intelligent use of technology. Our ethos is to offer a competitively priced personal service provided by experts in their fields.

Regulated by

Solicitors Regulation Authority

Legal services

Book an appointment