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How Star Legal Limited Compares

Value for money

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Star Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Star Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 89%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Star Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%
No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 89%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Star Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%
No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Star Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    355
  • Very Good

    35
  • Average

    8
  • Poor

    5
  • Awful

    38

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Miss S

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Miss S

August 06, 2024

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Collected on:

Conveyancing at its best

Excellent professional service provided by Sally Stainton and her team at the Portishead office. Definitely the Stars of Star Legal.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Anonymous

July 12, 2024

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Collected on:

Trouble free conveyancing

Conveyancing for house sale. Reasonably priced. Stuck to quote. Most points sorted out by phone or email so no waiting for the post. Very easy to get to talk to someone. Office within walking distance which was a plus.

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Miss S

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Miss S

January 10, 2023

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Collected on:

Excellent customer care and communications

Throughout the conveyancing process, Sally, Kayleigh and team provided a professional, friendly and approachable service. Communications were excellent and they made themselves available to answer my questions by phone/email and they followed up all queries. Sally and her lovely team were very efficient and thorough in their dealings with myself and all parties involved. I would highly recommend this high street firm of solicitors. Thank you so much. I am so happy I chose you.

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Miss Y

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Purchase and Sale Of Commercial Property

Miss Y

July 14, 2022

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Collected on:

Great legal team

Very professional and efficient. Always friendly and approachable would defiantly use again for any legal issues.

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Miss F

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Miss F

July 13, 2022

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Collected on:

Good Service

Although the house sale seemed to go through slowly, this was due to the buyer's solicitors delaying the process, rather than Star Legal Portishead. Thank you for all your help.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Anonymous

July 13, 2022

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Collected on:

Star Legal to the rescue

Sally Stainton of Star Legal went the extra mile until the transfer was successfully completed. Many thanks to Sally and her team.

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Jane H

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Jane H

November 02, 2024

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Collected on:

Competent conveyancing

This is the second time I have used Star Legal in Bradley Stoke for conveyancing and they are friendly, competent and easy to communicate with.

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Ms R

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Ms R

November 01, 2024

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Collected on:

Great Service

Star Legal have been great. They respond quickly to emails and keep you informed every step of the way. I wouldn't hesitate to recommend them.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Anonymous

October 31, 2024

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Collected on:

House Sale

Our solicitor, Yasmin, was courteous, professional and approachable. Some of the online onboarding processes initially led to miscommunication so were a little frustrating, but everything was resolved when we rang to speak to the team. Overall, a smooth process.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Anonymous

October 29, 2024

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Collected on:

Professional, timely and prompt service

Sarah and her team have ensured smooth process throughout providing help and advice whenever needed.

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Reviews collected from

Gareth

Gareth

June 28, 2021

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Collected on:

Gareth

I have to say Star Legal Portishead were absolutely fantastic when assisting my family and I in purchasing a property in Portishead, when the estate agents and solicitors were all due to go into lockdown with only two hours to spare, every single member of the Portishead team pulled out all the stops to make sure that we are able to purchase our property, we cannot thank you enough.

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Viv

Viv

June 07, 2021

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Collected on:

Viv

Would not recommend them to anyone. Very unprofessional, nlack of communication and very disappointed

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Craig

Craig

April 08, 2021

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Collected on:

Craig

Best legal team in the south west by a mile

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Richard

Richard

October 01, 2019

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Collected on:

Richard

Very professional, but you also feel they care and want to help where they can.

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Bryan

Bryan

June 05, 2019

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Collected on:

Bryan

Really good thanks

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About this branch

Description

Through our head office based in Bristol and our other offices based in the South West and Wales, we have lawyers who are able to work flexibly to provide the best service for our diverse client base. Our clients include those local to the South West and Wales, UK national clients and international clients. Our practice is built around highly experienced and knowledgeable lawyers. We make intelligent use of technology. Our ethos is to offer a competitively priced personal service provided by experts in their fields.

Regulated by

Solicitors Regulation Authority

Legal services

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