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How Star Legal Limited Compares

Value for money

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Limited data.

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Star Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Star Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 100%
Overpriced 0%
About Right 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Star Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Star Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Star Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    368
  • Very Good

    36
  • Average

    8
  • Poor

    5
  • Awful

    38

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Anonymous

July 12, 2024

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Collected on:

Grant of probate - completed case

I met Mr. Stephen Fox when I approached him following my fathers death. The family situation was fragile with an executor on the will renouncing their position. Mr. Fox was not phased by the complexity of this and was able to advise us, applying his expert knowledge and support allowing us to gain the grant of probate.

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Anonymous

Anonymous

August 08, 2021

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Collected on:

Review for Star Legal

extremely statisfied with service

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Ms Eaves

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Ms Eaves

November 22, 2024

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Collected on:

My Will

I found Maria very approachable and friendly, she was able to do everything I wanted. She also put it in the right format.

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Mr H

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mr H

November 14, 2024

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Collected on:

Weathering the house move storm

I have found in the 20 years since I last moved house that the process has become more complicated and stressful. It took 10 months from start to finish.
I have realized that I do not cope well with stress and anxiety over a prolonged period. So it was a relief to deal with Harvinder and her team. They gave timely and appropriate advice and calmly kept me on an even Keel.

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Mr B

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mr B

November 12, 2024

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Collected on:

Professional and expeditious service delivered.

From the outset, I was met with a friendly, approachable and courteous team of professionals. The emails I had received were clear and concise, I would highly recommend Star Legal, Portishead for professional legal advice. To the Conveyancer Sally and Solicitor Kayleigh, I'm very happy with all the help and work you have put in to complete my sale fast. To the receptionist Ellie and legal assistant Robyn I'm very grateful for your involvement and prompt emails. Lots of determination and perseverance has clearly took place and for that I'm extremely grateful. Thank you for a lovely stress-free experience in selling my property.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Anonymous

November 12, 2024

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Collected on:

Will and both Powers of Attorney

The team at Star Legal are all very professional, helpful and approachable including the two ladies on Reception too. They were able to get my Will and both Powers of Attorney sorted for me in my timeframe and quickly and efficiently answered any questions or queries I had. Also very easy to talk to and understand. Would certainly recommend and use them again.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Anonymous

November 12, 2024

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Collected on:

Will and both Powers of Attorney

The team at Star Legal are all very professional, helpful and approachable including the two ladies on Reception too. They were able to get my Will and both Powers of Attorney sorted for me in my timeframe and quickly and efficiently answered any questions or queries I had. Also very easy to talk to and understand. Would certainly recommend and use them again.

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Mrs S

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Mrs S

November 11, 2024

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Collected on:

Will

I have used Star Legal on 4 occasions and I have found them to be helpful and very friendly, nothing is too much trouble for them. They always keep InTouch with you so you always know what is going on. Much appreciated for all your hard work and a big thank you to you all. You deserve it.

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Mrs S

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Mrs S

November 11, 2024

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Collected on:

Decision to make a Will

All questions were answered with sensible advice and in some cases parallel conclusions.
The guidance given was very clear and helpful and shaped the occasion, leaving us feeling comfortable about all decisions described in the will.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Anonymous

November 11, 2024

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Collected on:

New Will

Easy to Converse with.
Pleasant manner and covered all my questions, including wider issues that i raised.

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Reviews collected from

Mohammed.T

Mohammed.T

November 01, 2021

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Collected on:

Mohammed.T

Worked with them in the past. Phil Belshaw is sharpas a nail and can teach a thing or two even to the judges.

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Jay

Jay

June 25, 2021

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Collected on:

Jay

Avoid at all costs the solicitors rip you off far from professional tell lies and prey on vulnerable clients please please avoid I was very reluctant to go to this firm in first place a it was my previous solicitor who recommended us the solicitor who knew exactly what she was doing with no real intensions to actually represent the client in court complaining is definitely a waste of time these people know what they are doing behind closed doors, it's a new game between the Court Of Protection and the Solicitors if it's any help I have receipts as evidence of demand for payment upfront where my vulnerable Mother was conned out of 2000 i assisted my my mother to make a payment upfront on demand, only then to learn later the Solicitor female claimed verbally she had read files for X8 HOURS no evidence of this has been confirmed or demonstrated
it's really a profit making game the Solicitors don't have any care of duty to the Client. Dear all new clients please please avoid this firm no one is really in charge a it's a profit. Making game pocketing funds and misleading the client they order large amounts cash ahead of any meetings. When I attempted to complain I was lied to and there really is no one in charge far from a real Solicitors PLEASE AVOID OR
CONTACT ME A I WILL SHOW YOU PAYMENT RECEIPTS BE AWARE THE SRA DOES they all drink out of same cup lists con artiste

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sarah

sarah

May 29, 2020

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Collected on:

sarah

very nice staff and are very helpful as well

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Imr

Imr

January 09, 2020

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Collected on:

Imr

Nice firm of solicitors
Treat you like a human and go that extra distance to help out.

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Living

Living

February 06, 2019

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Collected on:

Living

Worst solicitors in Walsall. Avoid at all costs. No confidentiality. Lie about rates charged me treble than was quoted.
Complaints a waste of time. Once you have a problem your lied to and calls are ignored.

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About this branch

Description

Through our head office based in Bristol and our other offices based in the South West and Wales, we have lawyers who are able to work flexibly to provide the best service for our diverse client base. Our clients include those local to the South West and Wales, UK national clients and international clients. Our practice is built around highly experienced and knowledgeable lawyers. We make intelligent use of technology. Our ethos is to offer a competitively priced personal service provided by experts in their fields.

Regulated by

Solicitors Regulation Authority

Legal services

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