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How Thomas Horton LLP Compares

Value for money

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Limited data.

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thomas Horton LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thomas Horton LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thomas Horton LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thomas Horton LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thomas Horton LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thomas Horton LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Thomas Horton LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    368
  • Very Good

    36
  • Average

    8
  • Poor

    5
  • Awful

    38

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anthony

Anthony

November 29, 2022

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Kim Scolari Just the best!!

We have had the benefit of Kim’s excellent and professional assistance on a number of occasions,always friendly and informative with the ability to make a difficult situation less so.

Followed her to Hortons/star legal from her previous location,
She is a great asset to her present firm and we cannot recommend her highly enough.

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Anthony

Anthony

November 17, 2022

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Extremely professional and helpful.

We have had the benefit of Kim's expertise several times now and can honestly say she is the best!
We would not dream of going elsewhere if it was within Kim's sphere of reference.
Wonderful with people, reassuring, extremely competent.
Can not reccomend highly enough.

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nelson

Matter Type:

Criminal defence - All

nelson

August 28, 2016

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currupt

if you want to a long stay in jail i suggest you use richard hull fantastic at getting you sent down for years

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Ms Eaves

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Ms Eaves

November 22, 2024

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My Will

I found Maria very approachable and friendly, she was able to do everything I wanted. She also put it in the right format.

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Mr H

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mr H

November 14, 2024

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Weathering the house move storm

I have found in the 20 years since I last moved house that the process has become more complicated and stressful. It took 10 months from start to finish.
I have realized that I do not cope well with stress and anxiety over a prolonged period. So it was a relief to deal with Harvinder and her team. They gave timely and appropriate advice and calmly kept me on an even Keel.

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Mr B

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mr B

November 12, 2024

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Professional and expeditious service delivered.

From the outset, I was met with a friendly, approachable and courteous team of professionals. The emails I had received were clear and concise, I would highly recommend Star Legal, Portishead for professional legal advice. To the Conveyancer Sally and Solicitor Kayleigh, I'm very happy with all the help and work you have put in to complete my sale fast. To the receptionist Ellie and legal assistant Robyn I'm very grateful for your involvement and prompt emails. Lots of determination and perseverance has clearly took place and for that I'm extremely grateful. Thank you for a lovely stress-free experience in selling my property.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Anonymous

November 12, 2024

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Will and both Powers of Attorney

The team at Star Legal are all very professional, helpful and approachable including the two ladies on Reception too. They were able to get my Will and both Powers of Attorney sorted for me in my timeframe and quickly and efficiently answered any questions or queries I had. Also very easy to talk to and understand. Would certainly recommend and use them again.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Anonymous

November 12, 2024

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Collected on:

Will and both Powers of Attorney

The team at Star Legal are all very professional, helpful and approachable including the two ladies on Reception too. They were able to get my Will and both Powers of Attorney sorted for me in my timeframe and quickly and efficiently answered any questions or queries I had. Also very easy to talk to and understand. Would certainly recommend and use them again.

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Mrs S

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Mrs S

November 11, 2024

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Collected on:

Will

I have used Star Legal on 4 occasions and I have found them to be helpful and very friendly, nothing is too much trouble for them. They always keep InTouch with you so you always know what is going on. Much appreciated for all your hard work and a big thank you to you all. You deserve it.

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Mrs S

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Mrs S

November 11, 2024

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Collected on:

Decision to make a Will

All questions were answered with sensible advice and in some cases parallel conclusions.
The guidance given was very clear and helpful and shaped the occasion, leaving us feeling comfortable about all decisions described in the will.

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Reviews collected from

Dan

Dan

April 27, 2022

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Dan

We were reccomended to use Star Legal by the equally excellent Maggs & Allen estate agents, Angela and Chloe are first rate, communication was clear concise, time frames were met and every aspect was handled with total professionalism - Well recommended.

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CHRIS

CHRIS

April 13, 2022

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CHRIS

Amazing Litigation @ Star Legal, Fishponds -
I would like to take this opportunity to thank Peter Wood and his lovely team @Star Legal Fishponds for dealing with a difficult and prolonged litigation case. Peter Wood’s advice, professionalism and kindness was outstanding at an extremely difficult time. “ I am so happy to recommend Peter Wood and his team @ Star Legal, Fishponds”
Thank you again.
Mr C -Hereford

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Fiona

Fiona

March 05, 2022

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Fiona

I can’t recommend star legal Tiverton enough! Richard and Helle were amazing to deal with throughout the process of our new house purchase. This was not a normal house purchase with lots of time on our hands, this was an auction purchase with an extremely tight turn around time (with non negotiable completion date) at a very busy period for the property market (June 2021).

Richard and Helle kept us updated throughout and took away the stresses, going above and beyond to ensure we completed on time to meet our auction terms. Richard is extremely knowledgeable and explains everything clearly, he was able to keep our confidence throughout the process, despite some hurdles along the way out of his control! We are very happy we used Star Legal Tiverton and wouldn’t want to use anywhere else in the future.

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Mike

Mike

February 17, 2022

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Mike

Sims Cook & Teague were brilliant, but since being taken over by Star they are awful. Poor communication & showed no interest in my elderly mum's house sale.

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Stephen

Stephen

February 06, 2022

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Stephen

Difficult to see if these Guys are really interested. Been using them 2018, and the service seems to be going down hill rapidly

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Thomas Horton LLP are accredited by

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About this branch

Description

Through our head office based in Bristol and our other offices based in the South West and Wales, we have lawyers who are able to work flexibly to provide the best service for our diverse client base. Our clients include those local to the South West and Wales, UK national clients and international clients. Our practice is built around highly experienced and knowledgeable lawyers. We make intelligent use of technology. Our ethos is to offer a competitively priced personal service provided by experts in their fields.

Regulated by

Solicitors Regulation Authority

Legal services

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