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How Star Legal Limited Compares

Value for money

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Star Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Star Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Star Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Star Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Star Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    367
  • Very Good

    36
  • Average

    8
  • Poor

    5
  • Awful

    38

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Ms E

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Ms E

December 18, 2023

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Collected on:

Excellent Service

We have used CJ Giles now Star Legal for over 20 Years and have always found them to be approachable, friendly and professional. We would have no hesitation in recommending them to others and using them again.

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Mr and Mrs B

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Mr and Mrs B

August 21, 2023

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Collected on:

Great Company to deal with

From beginning to the end of the process there was an accurate approach to detail with checks along the way to ensure we had thought through the implications. The work was undertaken quickly. A pleasure to deal with the company as we have found on previous occasions.

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Mr T

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Mr T

June 20, 2023

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Collected on:

Michele was wonderful, great 'bedside manner'

Michele was wonderful, great 'bedside manner'

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Mr B

Verified review

This review has been left by a verified client who used Star Legal Limited.

Mr B

November 15, 2022

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Star Legal- Wokingham

With a residential conveyance they were an absolute pleasure to have acting on my behalf. I would have no hesitation in recommending to anyone.

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Mr M

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mr M

August 10, 2022

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Selling and buying a house in wokingham

I strongly recommend the services at Star Legal and in particular Mr Giles, Solicitor, and his team. The service was efficient courteous, timely and made our conveyancing journey simple.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Anonymous

July 14, 2022

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Collected on:

Sale and Purchase of House

crisp, clean service from star t to finish. Very helpful and speedy.

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Mr H

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mr H

November 14, 2024

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Collected on:

Weathering the house move storm

I have found in the 20 years since I last moved house that the process has become more complicated and stressful. It took 10 months from start to finish.
I have realized that I do not cope well with stress and anxiety over a prolonged period. So it was a relief to deal with Harvinder and her team. They gave timely and appropriate advice and calmly kept me on an even Keel.

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Mr B

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mr B

November 12, 2024

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Collected on:

Professional and expeditious service delivered.

From the outset, I was met with a friendly, approachable and courteous team of professionals. The emails I had received were clear and concise, I would highly recommend Star Legal, Portishead for professional legal advice. To the Conveyancer Sally and Solicitor Kayleigh, I'm very happy with all the help and work you have put in to complete my sale fast. To the receptionist Ellie and legal assistant Robyn I'm very grateful for your involvement and prompt emails. Lots of determination and perseverance has clearly took place and for that I'm extremely grateful. Thank you for a lovely stress-free experience in selling my property.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Anonymous

November 12, 2024

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Collected on:

Will and both Powers of Attorney

The team at Star Legal are all very professional, helpful and approachable including the two ladies on Reception too. They were able to get my Will and both Powers of Attorney sorted for me in my timeframe and quickly and efficiently answered any questions or queries I had. Also very easy to talk to and understand. Would certainly recommend and use them again.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Anonymous

November 12, 2024

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Collected on:

Will and both Powers of Attorney

The team at Star Legal are all very professional, helpful and approachable including the two ladies on Reception too. They were able to get my Will and both Powers of Attorney sorted for me in my timeframe and quickly and efficiently answered any questions or queries I had. Also very easy to talk to and understand. Would certainly recommend and use them again.

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Reviews collected from

john

john

July 06, 2021

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john

I have used Star Legal on three occasions in the past so had no hesitation in approaching them for suppport through my divorce. I was introduced to Michele Jenno who has worked with me through a difficult and protracted case. All the way through Michele has been excellent in both her guidance and knowledge. Michele is totally professional and very experienced. She also possesses the necessary level of pragmatism required when it came to dealing with numerous uneccesarily aggressive letters from my wife's solicitors. I cannot rate Michele highly enough and would strongly recommend her if you require a good Litigation Manager

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Doreen

Doreen

June 01, 2021

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Doreen

Michele handled my divorce and i am very happy with the outcome . Always keeping intouch and very helpful and friendly staff . Would highly recomend.

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Svetlana

Svetlana

March 12, 2021

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Svetlana

Michele Jenno at Star Legal in Wokingham has been acting on my behalf on matters relating to my divorce. Michele was so kind and helpful. She offered great guidance and constant support throughout this difficult time. Incredibly grateful for such professional, personal service I would Highly Recommend Star Legal.

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Billie

Billie

January 17, 2021

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Billie

Highly Recommend star legal.
Charles is a very knowledgeable solicitor and very friendly..We will use them again.

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Norman

Norman

March 10, 2020

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Norman

Very helpful Solicitors, very quick service, very professional staff.

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Star Legal Limited are accredited by

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About this branch

Description

Through our head office based in Bristol and our other offices based in the South West and Wales, we have lawyers who are able to work flexibly to provide the best service for our diverse client base. Our clients include those local to the South West and Wales, UK national clients and international clients. Our practice is built around highly experienced and knowledgeable lawyers. We make intelligent use of technology. Our ethos is to offer a competitively priced personal service provided by experts in their fields.

Regulated by

Solicitors Regulation Authority

Legal services

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