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How Star Legal Limited Compares

Value for money

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Limited data.

This firm - 88%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Star Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Star Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 33%
About Right 66%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Star Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Star Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Star Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    378
  • Very Good

    38
  • Average

    8
  • Poor

    5
  • Awful

    38

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Keith

Matter Type:

Residential Conveyancing

Keith

November 11, 2024

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Collected on:

Sound, Reliable and Effective Conveyancing Service

Fully supportive service having to deal with very difficult and frustrating company.

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Suzie Bryan

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Suzie Bryan

October 24, 2024

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Collected on:

House sale - excellent solicitors!

We used Star Legal to sell a house in Cambridge and throughout the process they were professional, competent, and thorough. The aspect that made the whole process less stressful (and it had its stresses, all due to the buyer and their solicitor though) was that they were easy to contact and responded to emails really quickly, actioning things straight away and communicating speedily and effectively. I would reccomend using them if you want a good job.

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Paul

Paul

November 11, 2021

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Mothers inheritance

Sold house 30+ days ago still waiting money slow bad communication would not use them would not recommend them

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Jodie

Matter Type:

Consumer Disputes

Jodie

October 11, 2018

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Collected on:

Terrible

Deceptive, slow, un ethical...stay clear!

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Ms A

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Ms A

January 21, 2025

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Collected on:

Star Legal Review

I purchased my apartment under challenging circumstances, which my local
Star Legal office adapted to very well. Sara took these circumstances
into account and the purchase was completed within three months. The
communication between us was very good and the service was
reasonably priced.
Sara answered all my questions in full, giving me confidence in the
whole process.

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Ms J

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Ms J

January 21, 2025

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Collected on:

Excellent Service

Stephen is a credit to the legal profession. So approachable and friendly, extremely knowledge and efficient.

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MS C

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

MS C

January 15, 2025

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Collected on:

Firendly and Helpful

From the moment I walked in the receptionist was very friendly and Maria Dash was very helpful. Jackie was also very easy to talk to, my whole experience went very smoothly, I would highly recommend the fishponds branch.

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Ms G

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Ms G

January 10, 2025

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Collected on:

We have used Star Legal before and will use them again

Thanks to Sarah, Hannah and the team for all of their support with the sale of our property. At the outset we were provided with a clear and comprehensive view of the process and charges payable. Through the process we were regularly contacted promptly by Sarah with requests for information & when I needed information Sarah would respond timely. Towards the end of the process when we were close to exchange I contacted Sarah and I was able to speak to her direct. The exchange took a few days but Sarah would send the email requesting our authority exchange first thing each morning to ensure completed timely. On the final day she also assisted and spoke to the other parties to ensure the exchange went through without further delay.

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Alex

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Alex

January 07, 2025

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Collected on:

Service

We recently sold and bought a house through star legal in Bradley Stoke.

We received a brilliant no fuss service, made our house move very smooth.
Sarah Particularly was great so thankyou to her also.

Thankyou team

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Mr R

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mr R

January 06, 2025

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Collected on:

Star Legal got it sorted

Stephanie was committed and things moved forwarded once she was involved.

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Reviews collected from

Anthic

Anthic

June 11, 2021

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Anthic

Due to covid the whole process was delayed and was on the verge of loosing my house and my ISA payment.
Star Legal helped me get both the house and the ISA amount on time.Really appreciate the efforts to help me out...I am so relieved.
Many thanks to Tara Screen for all the efforts

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Helen

Helen

November 01, 2019

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Helen

Nice careing friendly solicitor

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Rob

Rob

October 31, 2019

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Rob

Ok, but couldn't help me.

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Dan

Dan

April 27, 2022

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Collected on:

Dan

We were reccomended to use Star Legal by the equally excellent Maggs & Allen estate agents, Angela and Chloe are first rate, communication was clear concise, time frames were met and every aspect was handled with total professionalism - Well recommended.

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CHRIS

CHRIS

April 13, 2022

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Collected on:

CHRIS

Amazing Litigation @ Star Legal, Fishponds -
I would like to take this opportunity to thank Peter Wood and his lovely team @Star Legal Fishponds for dealing with a difficult and prolonged litigation case. Peter Wood’s advice, professionalism and kindness was outstanding at an extremely difficult time. “ I am so happy to recommend Peter Wood and his team @ Star Legal, Fishponds”
Thank you again.
Mr C -Hereford

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About this branch

Description

Through our head office based in Bristol and our other offices based in the South West and Wales, we have lawyers who are able to work flexibly to provide the best service for our diverse client base. Our clients include those local to the South West and Wales, UK national clients and international clients. Our practice is built around highly experienced and knowledgeable lawyers. We make intelligent use of technology. Our ethos is to offer a competitively priced personal service provided by experts in their fields.

Regulated by

Solicitors Regulation Authority

Legal services

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