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How Star Legal Limited Compares

Value for money

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Star Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Star Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Star Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Star Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Star Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    367
  • Very Good

    36
  • Average

    8
  • Poor

    5
  • Awful

    38

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jenny Scott

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Jenny Scott

May 03, 2024

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Collected on:

Sale of property

I have used Star Legal, Bradley Stoke twice in the last 6 months for the sale of two properties. The team at Bradley Stoke is professional, efficient, thorough and approachable. I would particularly like to thank Sarah Galvin who was just brilliant.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Purchase and Sale

Anonymous

May 01, 2024

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Collected on:

Excellent Service & Very Efficient

We received great service from Star Legal for the sale of my partners old house and the purchase of our new house. Our queries were always answered within 24 hours, we were kept very well informed and the process only took about 10 weeks.

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Mr D

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Criminal defence - All

Mr D

April 30, 2024

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Collected on:

First class legal representation for our son in Crown court criminal case

Darren Burleigh of Star Legal represented our son for an elongated and upsetting criminal case that went to the crown court and the care he showed towards our son and us, his loving parents, at all stages of proceedings was absolutely first class. His counsel, knowledge, experience and gravitas were exceptional and we wouldn't have entrusted anyone else, literally our sons future and well being were in Darren's hands. 15 months after engaging Star Legal and several aborted attempts to commence the trial (due to issues outside the defence teams control) we finally got to trial and after a 3 day hearing, the jury returned a unanimous Not guilty verdict on all charges. We were very grateful to Darren and our sons wider legal defence team.

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Kam

Matter Type:

Residential Conveyancing

Kam

April 29, 2024

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Collected on:

Did the job but not pro-actively

For a straightforward transaction, they managed it satisfactorily but were not responsive at all and ignored most questions I asked. I would not use them again.

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RH

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

RH

April 25, 2024

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Collected on:

Flat conveyancing

It was a long, difficult process for various reasons which made it trying for Ms Luna and her colleagues but they remained calm and informative throughout

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Ms P

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Ms P

April 23, 2024

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Collected on:

Excellent Conveyancing Service

Huge thank you to Sally Stainton and her team for managing the conveyancing for the sale of a house and purchase of an apartment. Really excellent service - very pro-active and approachable and great to work with. Thank you!

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Anonymous

April 23, 2024

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Collected on:

House selling and buying

Excellent service from start to finish.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Anonymous

April 12, 2024

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Collected on:

Excellent service

I used Star Legal for conveyancing (Sale only). Professional from the beginning and throughout. Resolved a significant legal technicality for us so the sale would proceed. Good communication throughout. Could answer all questions we had in a timely manner. Always phones me back or emailed as appropriate. Transparent with all costs, some solicitors I made initial enquiries with were not. Would use again.

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Ms F

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Ms F

April 12, 2024

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Collected on:

Harvinder was amazing

Harvinder was amazing. I would highly recommend her. She was very professional and helpful and always communicated well.

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Mr P

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mr P

April 08, 2024

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Collected on:

First Class Service

Harvinder was very easy to deal with. She was very knowledgeable and kept us informed about the property sale. Documents were posted out when required and the whole legal process was very smooth. I would highly recommend this service and I will be using them again on a further property sale.

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Reviews collected from

Dan

Dan

April 27, 2022

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Collected on:

Dan

We were reccomended to use Star Legal by the equally excellent Maggs & Allen estate agents, Angela and Chloe are first rate, communication was clear concise, time frames were met and every aspect was handled with total professionalism - Well recommended.

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CHRIS

CHRIS

April 13, 2022

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Collected on:

CHRIS

Amazing Litigation @ Star Legal, Fishponds -
I would like to take this opportunity to thank Peter Wood and his lovely team @Star Legal Fishponds for dealing with a difficult and prolonged litigation case. Peter Wood’s advice, professionalism and kindness was outstanding at an extremely difficult time. “ I am so happy to recommend Peter Wood and his team @ Star Legal, Fishponds”
Thank you again.
Mr C -Hereford

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Fiona

Fiona

March 05, 2022

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Fiona

I can’t recommend star legal Tiverton enough! Richard and Helle were amazing to deal with throughout the process of our new house purchase. This was not a normal house purchase with lots of time on our hands, this was an auction purchase with an extremely tight turn around time (with non negotiable completion date) at a very busy period for the property market (June 2021).

Richard and Helle kept us updated throughout and took away the stresses, going above and beyond to ensure we completed on time to meet our auction terms. Richard is extremely knowledgeable and explains everything clearly, he was able to keep our confidence throughout the process, despite some hurdles along the way out of his control! We are very happy we used Star Legal Tiverton and wouldn’t want to use anywhere else in the future.

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Mike

Mike

February 17, 2022

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Collected on:

Mike

Sims Cook & Teague were brilliant, but since being taken over by Star they are awful. Poor communication & showed no interest in my elderly mum's house sale.

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Stephen

Stephen

February 06, 2022

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Collected on:

Stephen

Difficult to see if these Guys are really interested. Been using them 2018, and the service seems to be going down hill rapidly

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Star Legal Limited are accredited by

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About this branch

Description

Through our head office based in Bristol and our other offices based in the South West and Wales, we have lawyers who are able to work flexibly to provide the best service for our diverse client base. Our clients include those local to the South West and Wales, UK national clients and international clients. Our practice is built around highly experienced and knowledgeable lawyers. We make intelligent use of technology. Our ethos is to offer a competitively priced personal service provided by experts in their fields.

Regulated by

Solicitors Regulation Authority

Legal services

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