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How Star Legal Limited Compares

Value for money

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Star Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Star Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 7%
About Right 92%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Star Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Star Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Star Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    367
  • Very Good

    36
  • Average

    8
  • Poor

    5
  • Awful

    38

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
MS F

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

MS F

December 11, 2023

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Collected on:

House Purchase

The process of buying a house is complicated and tiresome but Sally was incredibly thorough with the conveyancing, chasing up documents from the sellers side with persistence and incredible attention to detail. She kept me informed of progress and fostered a complete sense of trust. She was also happy to explain and interpret some of the finer details for me in a timely manner. The price I was quote was ever so slightly higher than some other Solicitors. However, from our very first email correspondence it was clear that Sally and her team at Portishead were very professional and approachable. I feel 100% confident in recommending her services to friends and family and will be sure to use Star Legal Portishead in the future.

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S. D

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Criminal defence - All

S. D

August 21, 2023

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Collected on:

Great service and knowledge in a niche area

Darren showed patience and provided practical and understandable advice. We we we had instructed him from the start. His approach to the case with the forestry commission was logical and to the point. We would recommend Darren to anyone going through a similar case.

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Ms P

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Ms P

March 29, 2023

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Collected on:

Excellent conveyancing

Liz has been exceptional in dealing with my conveyancing. She has worked diligently to sort out all issues which have arisen and kept me in the loop. She also kept me calm when I was worried that the sale was going to fall through!

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Miss C

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Probate

Miss C

January 27, 2023

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Collected on:

House Sale & Probate

Very please with the way everything was professionally dealt with and would recommend this company every time.

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Mr C

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mr C

January 17, 2023

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Collected on:

House sale

There were a few problems along the way, all caused by the other party. Star Legal went way beyond the basic brief to ensue that the sale proceeded to completion. We were very grateful for the additional help and the concern shown.

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Mr H

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mr H

January 10, 2023

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Collected on:

Very Good Service

We are very pleased with the conveyancing services provided by Liz Calderhead. We received good and clear advice. Quick response to our enquires and Liz was always friendly and approachable. We'd definitely use Star Legal again.
Thank you,

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Paul and michelle

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Paul and michelle

November 15, 2022

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Collected on:

Good team of people, approachable and easy to do business with

we have used Star Legal on both sale and prospective purchase on a number of properties and more recently to facilitate the writing of complicated wills following the birth of our child. On each occasion information has been easy to understand, instructions easy to follow and facts forthcoming to and our decision making. Safe to say we would and will use again, many thanks.

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Mr I

Verified review

This review has been left by a verified client who used Star Legal Limited.

Mr I

November 09, 2022

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Collected on:

Sale of company shares

Alison was excellent in providing the correct legal advice to help me successfully navigate a tricky exit from my jointly owned company.

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Mr I

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mr I

October 11, 2022

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Collected on:

Prompt, Professional and courteous service

Star Legal carried out the conveyancing of my late mothers property.
Catherine Nelligan and her colleagues provided expert advice in a clear, easy-to-understand ay.
Catherine and her team also kept us up-to-date throughout the process.
I would not hesitate in recommending Star Legal.

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Miss W

Verified review

This review has been left by a verified client who used Star Legal Limited.

Miss W

July 21, 2022

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Collected on:

Excellent Conveyancing

I can highly recommend Liz Calderhead and team. She is an excellent conveyancing Solicitor. I was kept fully appraised throughout the process. Star Legal has been my Solicitors of choice for many years and I will happily use them in the future.

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Reviews collected from

Dan

Dan

April 27, 2022

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Dan

We were reccomended to use Star Legal by the equally excellent Maggs & Allen estate agents, Angela and Chloe are first rate, communication was clear concise, time frames were met and every aspect was handled with total professionalism - Well recommended.

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CHRIS

CHRIS

April 13, 2022

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CHRIS

Amazing Litigation @ Star Legal, Fishponds -
I would like to take this opportunity to thank Peter Wood and his lovely team @Star Legal Fishponds for dealing with a difficult and prolonged litigation case. Peter Wood’s advice, professionalism and kindness was outstanding at an extremely difficult time. “ I am so happy to recommend Peter Wood and his team @ Star Legal, Fishponds”
Thank you again.
Mr C -Hereford

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Fiona

Fiona

March 05, 2022

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Fiona

I can’t recommend star legal Tiverton enough! Richard and Helle were amazing to deal with throughout the process of our new house purchase. This was not a normal house purchase with lots of time on our hands, this was an auction purchase with an extremely tight turn around time (with non negotiable completion date) at a very busy period for the property market (June 2021).

Richard and Helle kept us updated throughout and took away the stresses, going above and beyond to ensure we completed on time to meet our auction terms. Richard is extremely knowledgeable and explains everything clearly, he was able to keep our confidence throughout the process, despite some hurdles along the way out of his control! We are very happy we used Star Legal Tiverton and wouldn’t want to use anywhere else in the future.

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Mike

Mike

February 17, 2022

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Mike

Sims Cook & Teague were brilliant, but since being taken over by Star they are awful. Poor communication & showed no interest in my elderly mum's house sale.

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Stephen

Stephen

February 06, 2022

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Stephen

Difficult to see if these Guys are really interested. Been using them 2018, and the service seems to be going down hill rapidly

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Star Legal Limited are accredited by

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About this branch

Description

Through our head office based in Bristol and our other offices based in the South West and Wales, we have lawyers who are able to work flexibly to provide the best service for our diverse client base. Our clients include those local to the South West and Wales, UK national clients and international clients. Our practice is built around highly experienced and knowledgeable lawyers. We make intelligent use of technology. Our ethos is to offer a competitively priced personal service provided by experts in their fields.

Regulated by

Solicitors Regulation Authority

Legal services

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