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How Star Legal Limited Compares

Value for money

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Star Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Star Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 16%
About Right 83%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 89%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Star Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%
No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 89%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Star Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%
No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Star Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    355
  • Very Good

    35
  • Average

    8
  • Poor

    5
  • Awful

    38

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Mr C

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Mr C

April 08, 2024

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Excellent service of conveyancing

In searching for a solicitor for conveyancing, a friend recommended Star Legal. She told me she had recommended it to 10+ of her friends, and all the experiences have been positive. I took the advice to ask Star Legal for help, and this was the best advice I had ever taken. Star Legal's professional and efficient work made the conveyancing process transparent and smooth. As a first-time buyer, I did not know much about the whole process, but Sara and the crew were professional and friendly in answering all my questions and enquiries, so I had a peaceful mind, knowing that things were progressing well. The whole process took three months to complete (could be two months, but there were hiccups on the seller's side), so they were efficient without compromising the steps and details. Without them, I could not have moved to my new home as planned. Thanks, Star Legal!

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Miss M

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Miss M

May 11, 2023

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2022-2023 Selling and Purchasing

I have used Star Legal for both selling and purchasing my properties. In both situations, I have been pleased with the professional yet very approachable response from my solicitor.
No question is too insignificant to ask! The response time with emails has been very good,
I would certainly recommend Star Legal and particularly my solicitor, for anyone wanting to sell or purchase their home.
Buying and selling a home can be very stressful time for anyone - thank you for making it more pleasurable!

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Ms A

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Ms A

March 29, 2023

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Efficient service

Having dealt with several conveyancers over the years, I would not hesitate to recommend Sara and her team for their sensible no non-sense, conveyancing services. Their response time is almost immediate to any queries raised. I came to Star Legal as we have used Sara in the past and have been very pleased with the transactions. I would say that the whole team on this occasion have been very efficient and cannot fault any of them.

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Mark

Mark

March 08, 2022

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From start to finish they was extremely professional

Purchase of a buy to let property we had difficulty with the other side which was over come by the team they went above and beyond

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P

P

August 18, 2021

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Very grateful

Thanks to Sara and you all for being fabulous solicitors, you have made the house move extremely easy and we are very grateful for all you have done.

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W

W

March 23, 2021

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Review for Star Legal

We wouldn't hesitate to use Star Legal again.

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R

R

November 29, 2020

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THANK YOU!

No one could have done more for us dealing with the stressful few weeks leading up to the purchase of our property.

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S

S

May 28, 2020

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Richard Vos, Susie Heal and staff were superb.

Nothing was too much trouble in the conveyancing they did for us, complicated by one of the Executors living abroad. Many thanks indeed to you all.

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B

B

January 13, 2020

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The efficiency is exceptional and I have used a few legal services over the years.

Star Legal was a refreshing honest, modern approach.

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Jane H

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Jane H

November 02, 2024

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Competent conveyancing

This is the second time I have used Star Legal in Bradley Stoke for conveyancing and they are friendly, competent and easy to communicate with.

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Reviews collected from

Mike

Mike

February 17, 2022

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Mike

Sims Cook & Teague were brilliant, but since being taken over by Star they are awful. Poor communication & showed no interest in my elderly mum's house sale.

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Mark

Mark

January 20, 2019

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Mark

Avoid.

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Ian

Ian

October 23, 2018

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Ian

This is the second attempt to purchase the property through Star Legal. On the first attempt I felt I was put in a position to withdraw my offer because of the abysmal work done by Star Legal. Due to long reply times, emails being sent to incorrect email addresses, an avoidance of responsibility and a staggering lack of progress that I can only think shows the complete lack of competency or interest to sell the property, I had a completely lost faith that the transaction would compete, or that the seller wanted the transaction to complete. I simply could not comprehend how a seller could possibly be satisfied with the level of service Star Legal offered.

I am now attempting to buy the property for a second time. I requested that the seller did not use your company again. I have nothing good to say about the work done by Star Legal and would actively recommend others to be very wary about buying a house that Star Legal is conveyancing. Again, I am having nothing but delayed communication, a lack of action and a denial that emails have been received.

Avoid.

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Dan

Dan

April 27, 2022

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Dan

We were reccomended to use Star Legal by the equally excellent Maggs & Allen estate agents, Angela and Chloe are first rate, communication was clear concise, time frames were met and every aspect was handled with total professionalism - Well recommended.

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CHRIS

CHRIS

April 13, 2022

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CHRIS

Amazing Litigation @ Star Legal, Fishponds -
I would like to take this opportunity to thank Peter Wood and his lovely team @Star Legal Fishponds for dealing with a difficult and prolonged litigation case. Peter Wood’s advice, professionalism and kindness was outstanding at an extremely difficult time. “ I am so happy to recommend Peter Wood and his team @ Star Legal, Fishponds”
Thank you again.
Mr C -Hereford

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About this branch

Description

Through our head office based in Bristol and our other offices based in the South West and Wales, we have lawyers who are able to work flexibly to provide the best service for our diverse client base. Our clients include those local to the South West and Wales, UK national clients and international clients. Our practice is built around highly experienced and knowledgeable lawyers. We make intelligent use of technology. Our ethos is to offer a competitively priced personal service provided by experts in their fields.

Regulated by

Solicitors Regulation Authority

Legal services

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