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How Star Legal Limited Compares

Value for money

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Star Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Star Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Star Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Star Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Star Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Star Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    368
  • Very Good

    36
  • Average

    8
  • Poor

    5
  • Awful

    38

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Anonymous

November 12, 2024

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Collected on:

Will and both Powers of Attorney

The team at Star Legal are all very professional, helpful and approachable including the two ladies on Reception too. They were able to get my Will and both Powers of Attorney sorted for me in my timeframe and quickly and efficiently answered any questions or queries I had. Also very easy to talk to and understand. Would certainly recommend and use them again.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Anonymous

November 12, 2024

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Collected on:

Will and both Powers of Attorney

The team at Star Legal are all very professional, helpful and approachable including the two ladies on Reception too. They were able to get my Will and both Powers of Attorney sorted for me in my timeframe and quickly and efficiently answered any questions or queries I had. Also very easy to talk to and understand. Would certainly recommend and use them again.

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Mrs S

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Mrs S

November 11, 2024

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Collected on:

Decision to make a Will

All questions were answered with sensible advice and in some cases parallel conclusions.
The guidance given was very clear and helpful and shaped the occasion, leaving us feeling comfortable about all decisions described in the will.

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Mrs H

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Lasting power of attorney

Mrs H

November 11, 2024

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Collected on:

Friendly, practical guidance though setting up LPAs

Star Legal in Clevedon made me and my husband instantly at ease when we enquired bout setting up LPAs for us both. Our solicitor, Alice Richards, very calmly and knowledgably explained the whole process to us. It can be surreal anticipating loss of capacity , either mental or physical or both but Alice made us feel very comfortable and safe discussing these eventualities. We are very happy to have Star Legal, Clevedon, in charge of our individual affairs and would recommended their services to everyone.

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Ms R

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Ms R

November 01, 2024

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Collected on:

Great Service

Star Legal have been great. They respond quickly to emails and keep you informed every step of the way. I wouldn't hesitate to recommend them.

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Mrs B

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Mrs B

October 11, 2024

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Collected on:

Friendly, Clean and Efficient

The process of having my new will drafted was painless, clean and done in a very efficient and friendly way. One slight criticism was that I was offered a financial advisor recommendation but was not given one.

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Ms R

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Ms R

September 26, 2024

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Collected on:

Great Service

Star Legal have been great. They respond quickly to emails and keep you informed every step of the way. I wouldn't hesitate to recommend them.

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Mrs H

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Wills

Mrs H

July 16, 2024

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Collected on:

My husband and I felt that at every stage we were in safe hands rewriting our wills.

Our solicitor patiently and expertly answered all our questions and clarified the legal aspects of our wills. This personal guidance throughout the process has been invaluable.

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Declarations of trusts

Anonymous

July 12, 2024

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Collected on:

Efficient and professional service

Exceptionally efficient and professional service. Would be very happy to recommend,

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Anonymous

Verified review

This review has been left by a verified client who used Star Legal Limited.

Matter Type:

Residential Conveyancing

Anonymous

May 29, 2024

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Collected on:

Star Legal for conveyancing

From front of house to back office, everyone who I had contact with were friendly, approachable and knowledgeable. Any queries I had were answered either same day or the next working day. I felt at ease during the process which was entirely down to Sam Hall and the rest of the team at Star Legal!

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Reviews collected from

Dan

Dan

April 27, 2022

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Collected on:

Dan

We were reccomended to use Star Legal by the equally excellent Maggs & Allen estate agents, Angela and Chloe are first rate, communication was clear concise, time frames were met and every aspect was handled with total professionalism - Well recommended.

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CHRIS

CHRIS

April 13, 2022

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Collected on:

CHRIS

Amazing Litigation @ Star Legal, Fishponds -
I would like to take this opportunity to thank Peter Wood and his lovely team @Star Legal Fishponds for dealing with a difficult and prolonged litigation case. Peter Wood’s advice, professionalism and kindness was outstanding at an extremely difficult time. “ I am so happy to recommend Peter Wood and his team @ Star Legal, Fishponds”
Thank you again.
Mr C -Hereford

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Fiona

Fiona

March 05, 2022

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Collected on:

Fiona

I can’t recommend star legal Tiverton enough! Richard and Helle were amazing to deal with throughout the process of our new house purchase. This was not a normal house purchase with lots of time on our hands, this was an auction purchase with an extremely tight turn around time (with non negotiable completion date) at a very busy period for the property market (June 2021).

Richard and Helle kept us updated throughout and took away the stresses, going above and beyond to ensure we completed on time to meet our auction terms. Richard is extremely knowledgeable and explains everything clearly, he was able to keep our confidence throughout the process, despite some hurdles along the way out of his control! We are very happy we used Star Legal Tiverton and wouldn’t want to use anywhere else in the future.

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Mike

Mike

February 17, 2022

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Collected on:

Mike

Sims Cook & Teague were brilliant, but since being taken over by Star they are awful. Poor communication & showed no interest in my elderly mum's house sale.

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Stephen

Stephen

February 06, 2022

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Collected on:

Stephen

Difficult to see if these Guys are really interested. Been using them 2018, and the service seems to be going down hill rapidly

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Star Legal Limited are accredited by

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About this branch

Description

Through our head office based in Bristol and our other offices based in the South West and Wales, we have lawyers who are able to work flexibly to provide the best service for our diverse client base. Our clients include those local to the South West and Wales, UK national clients and international clients. Our practice is built around highly experienced and knowledgeable lawyers. We make intelligent use of technology. Our ethos is to offer a competitively priced personal service provided by experts in their fields.

Regulated by

Solicitors Regulation Authority

Legal services

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