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Here at Devonalds we like to think that we have a different approach to most law firms. We pride ourselves in being approachable. We are not only your legal advisors - we are also your neighbours, and sometimes we are also your friends.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Devonalds on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Devonalds. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Devonalds and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Devonalds performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Devonalds and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Devonalds compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Devonalds offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Kath
Collected on:
From our experience, very helpful and knowledgeable.
A representative from Devonalds responded to this review on 22 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Ian
Collected on:
Great legal knowledge. Friendly and professional. Would use again.
A representative from Devonalds responded to this review on 22 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Anonymous
Collected on:
Straightforward. Easy to understand. Great legal knowledge. Would use again.
A representative from Devonalds responded to this review on 22 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Divorce
John
Collected on:
After messing them around about my divorce, being on and off, they were very understanding. They understood how my mental health was and I can't thank them enough, they were of the top order.
Thank you from the bottom of my heart - "you're the best."
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Valerie
Collected on:
Friendly and professional. Honest about costs.
A representative from Devonalds responded to this review on 22 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful?
Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Divorce
Anonymous
Collected on:
The whole process and procedure was handled effectively and with understanding and empathy.
Divorce decision is not an easy one, but once given to the Solicitor it was done for the whole process with every stage explained.
A thank you to Sian, the admin team and the firm for your help and understanding.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Zinnia
Collected on:
Excellent service from start to finish.
A representative from Devonalds responded to this review on 22 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful?
Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Ann
Collected on:
The Solicitor that dealt with our Wills was friendly and spoke in a way we both understood.
We would recommend using Devonalds Solicitors to anyone.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Debra
Collected on:
Making a Will can be daunting.....
I would highly recommend the services of Ffion at Devonalds. She was professional, knowledgeable and gave great guidance through the process. I would highly recommend her.
A representative from Devonalds responded to this review on 22 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful?
Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
David
Collected on:
I needed a Solicitor for advice on making a new Will and, because I have no family, a Lasting Power of Attorney. For the first time I chose Devonalds Solicitors.
I first met Ffion Durston, your Solicitor in your Tonypandy Office, in April 2024. She was a person who I found very presentable, easy to speak to, confident and was able to answer all questions that I asked.
If you asked me my opinion of Ffion, I can only say that she gave me first class advice and help from start to finish.
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Gareth
Collected on:
Good service.
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Matt
Collected on:
We have used these guys for the change of deeds on our properties and will use them if ever we need solicitors in the future. Quick, friendly and very professional.
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Rhian
Collected on:
Unwelcoming, grubby waiting area. Reception staff helpful. However handed folded document by conveyancer with no explanation of what I was signing. Had to ask for explanation and turn back to first page to determine what I was being asked to sign. Asked to take out indemnity insurance with substantial admin fee when liability was nil. Left feeling uncomfortable. Suspect they have captive audience in this area. Impression in the flesh did not match my first impression of introductory documentation which was impressive. Maybe a case of remedial training required for that individual.
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Margaret
Collected on:
Always very helpful, excellent service.
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steve
Collected on:
I’ve had some bad experience from these in the past
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Our staff all live in the same communities as you. We shop in the same shops, we go to the same gyms, pubs or clubs, we have the same dreams and problems, and our day to day lives are similar. So we know exactly how important that legal problem is to you.
