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Here at Devonalds we like to think that we have a different approach to most law firms. We pride ourselves in being approachable. We are not only your legal advisors - we are also your neighbours, and sometimes we are also your friends. Our staff all live in the same communities as you. We shop in the same shops, we go to the same gyms, pubs or clubs, we have the same dreams and problems, and our day to day lives are similar. So we know exactly how important that legal problem is to you and have proudly served our local communities for over 40 years. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Devonalds on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Devonalds. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Devonalds and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Devonalds performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Devonalds and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Devonalds compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Devonalds offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Residential Conveyancing
Lauren Hill
Collected on:
I couldn’t recommend Laura more! She was so helpful and compassionate during our sale and purchase. It was very stressful but Laura really did help relieve a lot of that stress. Thank you so much Laura for everything.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Purchase and Sale
Jayne thomas
Collected on:
Kept me fully informed every step of the way, made the whole process easy & seamless . The App is great and so easy to use. Many thanks to Laura & her team for making a difficult time very easy . Thank You
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Purchase and Sale
Simon Williams ,
Collected on:
Laura Carter dealt with my transaction smoothly and swiftly, with regular considerate contact.
Highly recommend.
A representative from Devonalds responded to this review on 11 December, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
New home purchases and sales
Robyn Cole
Collected on:
Laura oversaw our sale and purchase which was unfortunately at the end of a rather large chain. Laura was patient and friendly dealing with my queries and dealt with the frequently changing goal posts of the chain in a professional and very competent manner. The fees are very reasonable too and if it had not been for the ridiculous chain, completion would have been achieved quickly.
A representative from Devonalds responded to this review on 22 November, 2024:
Thank you for your kind words in your lovely review. Long chains of property transactions can be stressful and difficult, with so many people needing to be in agreement, and so it is great to hear your experience was a very positive one in this situation. We hope you are happy in your new home and please let us know if we can help you again in the future.
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David
Collected on:
Initially felt listened to and understood. Happy with plan set out to tackle my family law matter. When I raised concern about the content of letters (extremely poor spelling/grammar), I was met with a response of “At this juncture, I am concerned that you have lost faith in our team and our firm, and I am further concerned that we are unable to meet your expectations”. This completely stonewalled and did not address my concerns which were very valid. I was forced to change firm following this
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Child Law
Ananda Champniss
Collected on:
Chloe was so lovely and kind and helpful , explaining everything I found difficult to understand.
A representative from Devonalds responded to this review on 18 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Purchase and Sale
Alison Featherston
Collected on:
The Devonalds team have been amazingly efficient and speedy. Great communication and care in dealing with my late uncles conveyance. Highly recommend this company.
A representative from Devonalds responded to this review on 12 September, 2024:
Thank you for your kind words, Alison. Its pleasing to read that you found the process speedy, efficient and that you felt you had great communication. We will happily assist you in the future, should you require any of our services.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Child Access
Anonymous
Collected on:
Excellent service all around. Clear, concise advice. Really good communication. My emails/questions were always answered promptly and I felt as though I'd made the right decision as soon as I'd had the initial meeting with them. Would definitely recommend
A representative from Devonalds responded to this review on 13 August, 2024:
What a lovely review for the work that Chloe and the team have done for you. We are happy you felt as though you'd made the right decision, and that you had clear advice, good communication and an excellent service. If you need any assistance with legal matters in the future then we would be happy to help you.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Residential Conveyancing
Tiffany Newman
Collected on:
My experience with Laura Carter and her team went above and beyond and made my first time buying a pain free process. Laura always returned my calls and emails the same day and sometimes within minutes! Her and the team put me at ease with my many questions and worries and dealt with any issues with professionalism and care, especially when having to deal with such an awful legal team on the other side. I'm relieved Laura was looking after me and not them otherwise I would probably still be waiting to complete now!
Thanks for an excellent service ✨
A representative from Devonalds responded to this review on 06 August, 2024:
What a lovely review! It is really pleasing to read how positive your experience was in using Laura and the team as a first time buyer. Seeing you describe the process as pain free, being put at ease and the team dealing with issues with professionalism and care is fantastic. We hope you are very happy in your new home and will be happy to assist you again in the future should you require our services.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Child Law
Nathan jones
Collected on:
Couldn't of ask for anything more than the help I got back from the devonald team and chloe herself
A representative from Devonalds responded to this review on 06 August, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Purchase and Sale
Hannah
Collected on:
Laura was fantastic when selling our property. She informed us regularly of any updates and information we needed to know and made the whole process very easy for us. 100% recommend!
A representative from Devonalds responded to this review on 28 August, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Andy
Collected on:
Not Helpful
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Matter Type:
Children
Amanda
Collected on:
I have recently used Devonalds Solicitors in Caerphilly for a very challenging DA/Family Court case, Chloe Williams has been absolutely amazing from start to finish being informative and attentive achieving the best possible result for my case.
Thank you Chloe, Hannah & Team
A representative from Devonalds responded to this review on 06 August, 2024:
Thank you for your lovely review. Reading that you found both Chloe and Hannah informative and attentive is great. We are pleased they were able to deal with a challenging case for you and achieve the best possible result for you!
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Matter Type:
Wills
Rebecca
Collected on:
Used Devonalds Caerphilly’s will service and dealt with Zac. Zac was friendly, knowledgeable, prompt and easy to deal with. Wouldn’t hesitate to use again in the future. Thank you!
A representative from Devonalds responded to this review on 23 May, 2024:
Dear Rebecca, Thank you for taking the time to share your experience with us. We greatly appreciate your feedback and are delighted to hear that Zac provided you with friendly, knowledgeable, and prompt service. We strive to provide our clients with exceptional service, and we are pleased that Zac met your expectations.
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Matter Type:
Wills
Maggie
Collected on:
Professional, timely and totally reliable sevice from Zac.
A representative from Devonalds responded to this review on 29 May, 2024:
Thank you for your kind words and we are really pleased that you had a positive experience with Zac. Kind regards Devonalds
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Here at Devonalds we like to think that we have a different approach to most law firms. We pride ourselves in being approachable. We are not only your legal advisors - we are also your neighbours, and sometimes we are also your friends. Our staff all live in the same communities as you. We shop in the same shops, we go to the same gyms, pubs or clubs, we have the same dreams and problems, and our day to day lives are similar. So we know exactly how important that legal problem is to you and have proudly served our local communities for over 40 years.
