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How Devonalds Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Devonalds on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Devonalds. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Devonalds and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Devonalds performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Devonalds and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Devonalds compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Devonalds offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    1084
  • Very Good

    72
  • Average

    2
  • Poor

    3
  • Awful

    11

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Robyn Cole

Verified review

This review has been left by a verified client who used Devonalds.

Matter Type:

New home purchases and sales

Robyn Cole

November 05, 2024

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Collected on:

Friendly and efficient communication

Laura oversaw our sale and purchase which was unfortunately at the end of a rather large chain. Laura was patient and friendly dealing with my queries and dealt with the frequently changing goal posts of the chain in a professional and very competent manner. The fees are very reasonable too and if it had not been for the ridiculous chain, completion would have been achieved quickly.

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David

David

October 23, 2024

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Collected on:

Uninterested in accepting feedback and listening to concerns

Initially felt listened to and understood. Happy with plan set out to tackle my family law matter. When I raised concern about the content of letters (extremely poor spelling/grammar), I was met with a response of “At this juncture, I am concerned that you have lost faith in our team and our firm, and I am further concerned that we are unable to meet your expectations”. This completely stonewalled and did not address my concerns which were very valid. I was forced to change firm following this

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Ananda Champniss

Verified review

This review has been left by a verified client who used Devonalds.

Matter Type:

Child Law

Ananda Champniss

September 16, 2024

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Collected on:

Review of experience .

Chloe was so lovely and kind and helpful , explaining everything I found difficult to understand.

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Alison Featherston

Verified review

This review has been left by a verified client who used Devonalds.

Matter Type:

Purchase and Sale

Alison Featherston

September 12, 2024

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Super efficient service

The Devonalds team have been amazingly efficient and speedy. Great communication and care in dealing with my late uncles conveyance. Highly recommend this company.

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Anonymous

Verified review

This review has been left by a verified client who used Devonalds.

Matter Type:

Child Access

Anonymous

August 07, 2024

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Collected on:

Family Law

Excellent service all around. Clear, concise advice. Really good communication. My emails/questions were always answered promptly and I felt as though I'd made the right decision as soon as I'd had the initial meeting with them. Would definitely recommend

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Tiffany Newman

Verified review

This review has been left by a verified client who used Devonalds.

Matter Type:

Residential Conveyancing

Tiffany Newman

August 06, 2024

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Collected on:

Excellent conveyancing service

My experience with Laura Carter and her team went above and beyond and made my first time buying a pain free process. Laura always returned my calls and emails the same day and sometimes within minutes! Her and the team put me at ease with my many questions and worries and dealt with any issues with professionalism and care, especially when having to deal with such an awful legal team on the other side. I'm relieved Laura was looking after me and not them otherwise I would probably still be waiting to complete now!

Thanks for an excellent service ✨

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Nathan jones

Verified review

This review has been left by a verified client who used Devonalds.

Matter Type:

Child Law

Nathan jones

August 02, 2024

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Collected on:

Happy

Couldn't of ask for anything more than the help I got back from the devonald team and chloe herself

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Oli

Verified review

This review has been left by a verified client who used Devonalds.

Matter Type:

Purchase and Sale

Oli

July 24, 2024

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Collected on:

Selling made easy

We used Devonalds to help sell our property, and they made the whole process from start to finish very easy, with quick and helpful communication. We will definitely be using them again, and would highly recommend.

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Sarah G

Verified review

This review has been left by a verified client who used Devonalds.

Matter Type:

Divorce

Sarah G

July 23, 2024

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Collected on:

Divorce and financial settlement

Chloe has been efficient and brilliant with me. They all have been amazing. I feel that it has been plain sailing and smooth. Highly recommended

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Lloyd

Verified review

This review has been left by a verified client who used Devonalds.

Matter Type:

Residential Conveyancing

Lloyd

May 30, 2024

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Collected on:

Professional service.

I recently used Devonalds for conveyance of my property sale, I received a friendly & professional service from the team especially Rebecca and Laura throughout the sale process. I was provided with clear instruction and communication throughout what became a difficult sale.
The team had great knowledge and advice regarding the sale and I cannot recommend them highly enough.

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Reviews collected from

Hannah

Matter Type:

Purchase and Sale

Hannah

August 27, 2024

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Collected on:

Hannah

Laura was fantastic when selling our property. She informed us regularly of any updates and information we needed to know and made the whole process very easy for us. 100% recommend!

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Andy

Andy

August 07, 2024

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Collected on:

Andy

Not Helpful

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Amanda

Matter Type:

Children

Amanda

August 02, 2024

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Collected on:

Amanda

I have recently used Devonalds Solicitors in Caerphilly for a very challenging DA/Family Court case, Chloe Williams has been absolutely amazing from start to finish being informative and attentive achieving the best possible result for my case.
Thank you Chloe, Hannah & Team

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Rebecca

Matter Type:

Wills

Rebecca

May 15, 2024

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Collected on:

Rebecca

Used Devonalds Caerphilly’s will service and dealt with Zac. Zac was friendly, knowledgeable, prompt and easy to deal with. Wouldn’t hesitate to use again in the future. Thank you!

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Maggie

Matter Type:

Wills

Maggie

April 15, 2024

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Maggie

Professional, timely and totally reliable sevice from Zac.

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Devonalds are accredited by

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About this branch

Description

Here at Devonalds we like to think that we have a different approach to most law firms. We pride ourselves in being approachable. We are not only your legal advisors - we are also your neighbours, and sometimes we are also your friends. Our staff all live in the same communities as you. We shop in the same shops, we go to the same gyms, pubs or clubs, we have the same dreams and problems, and our day to day lives are similar. So we know exactly how important that legal problem is to you and have proudly served our local communities for over 40 years.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Employment
    • Settlement Agreements
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Change of name
    • Child Abduction
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Domestic Violence
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Evicting Squatters and Trespassers
    • Extending your Lease
    • Freehold Enfranchisement
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Second charges
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Personal Injury
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Back Injury At Work
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Horse Riding Injury
    • Manual Handling
    • Motorbike Accident
    • No Win No Fee
    • Non Freezing Cold Injury
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Equestrian property
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Development plot sales
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Law
    • Contractual Disputes
    • Mergers and Acquisitions
    • Sales and Purchases
    • Small businesses