01443 755189
Here at Devonalds we like to think that we have a different approach to most law firms. We pride ourselves in being approachable. We are not only your legal advisors - we are also your neighbours, and sometimes we are also your friends.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Devonalds on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Devonalds. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Devonalds and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Devonalds performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Devonalds and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Devonalds compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Devonalds offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Devonalds.
Anonymous
Collected on:
Mr S Evans is pleasant. Made us feel at ease. Explained everything about the Will.
Also staff welcoming.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Alan
Collected on:
Mr Steve Evans - legal knowledge and first class service with straightforward layman's, sensible advice, was excellent in explaining every detail and options.
A representative from Devonalds responded to this review on 17 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Car Accident
Susan
Collected on:
It's taken many months to sort my claim out but I was kept in the loop at all times and never thought of as a number. I have been very pleased with how you have dealt with myself. Thank you.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Anonymous
Collected on:
Easy and simply advice. Highly recommended.
A representative from Devonalds responded to this review on 27 February, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Car Accident
Mark Thomas
Collected on:
My experience of Gerald and Devonalds was excellent. They provided good advice and were transparent all through the process with regular updates.
A representative from Devonalds responded to this review on 27 February, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Vivienne
Collected on:
We initially contacted this practice because of its locality. We were able to visit and ask for advice easily. We did not regret using Tylorstown's Devonalds Solicitors.
A representative from Devonalds responded to this review on 27 February, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Accidents In Public Places
Jane
Collected on:
Very good.
I would also like to thank Shirley the Secretary. They were absolutely amazing. Thank you both so much.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Road Traffic Accident
Mr JJ Poole
Collected on:
Sincere thanks to Gerald Evans and staff of of Devonalds Solicitors for all the help given to me during my injury claim.
There was always someone available to help with queries and I was kept up to date with progress.
A representative from Devonalds responded to this review on 22 January, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Accidents In Public Places
Lewis Evans
Collected on:
Excellent service and great communication from Steve Evans and the team at Devonalds with easy and clear to understand instructions on what was needed from myself at every stage of my personal injury claim, most definitely a total pleasure to deal with and i was kept fully aware at every stage and would definitely use again in the future if needed and also highly recommended to anyone in need of a hassle free service…
A representative from Devonalds responded to this review on 11 December, 2024:
Its great to read your review and about your experience with the firm, that you feel you had an excellent service and that you found Steve and our staff a pleasure to deal with. That you would recommend us to others is a lovely compliment. If we can assist you in future, please let us know.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Accidents In Public Places
Brian Rose
Collected on:
I would like to thank Gerald,Tracey and all the staff , it has had no complications all explained to me perfectly and professionally in every aspect, first time this experience has happened to me and would have no problem recommending Devonalds Solictors whatsoever.
A representative from Devonalds responded to this review on 22 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matheus
Collected on:
Competent service at a fair price. Would recommend.
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GBOLAHAN
Collected on:
Very professional team with wide range of legal service, quite reputable in the valleys with a number of decentralised team with branches all over the valleys. Nice doing business with them
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Catherine
Collected on:
Joel Evans who is a partner in the firm has stated that he did not have a copy of the note of the value of my mother's jewellery that she stated she wished to have attached to her November 2018 will. He provided a witness statement stating that he failed to keep a written and electronic copy of the completely different will she apparently wrote in January 2020. He states the conversation about the change of the will was carried out over the phone, why? It seems very incompetent for a partner in a law firm to fail to store and retrieve an attendance note and to fail to keep a note of the value of jewellery with a will.
I would not recommend using this firm to write a will.
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Tom
Collected on:
My wife and I recently completed our wills with Devonalds. An extremely proffesional service provided and couldn't have been made any easier. Joel Evans walked us through step by step, and nothing was too much trouble for him. I would highly recommend.
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Reuben
Collected on:
We use Devonalds for all our conveyancing needs but this time they were equally brilliant supporting us on a personal matter. Thanks to Steve and the team at Tylorstown we have a great outcome
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Our staff all live in the same communities as you. We shop in the same shops, we go to the same gyms, pubs or clubs, we have the same dreams and problems, and our day to day lives are similar. So we know exactly how important that legal problem is to you.
