01443 779050
Here at Devonalds we like to think that we have a different approach to most law firms. We pride ourselves in being approachable. We are not only your legal advisors - we are also your neighbours, and sometimes we are also your friends.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Devonalds on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Devonalds. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Devonalds and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Devonalds performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Devonalds and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Devonalds compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Devonalds offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Raymond
Collected on:
Very pleased with the service provided by you all.
A representative from Devonalds responded to this review on 22 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Wayne
Collected on:
Very professional, reliable, felt comfortable. Would definitely recommend.
Donation on my passing to Cancer Research.
A representative from Devonalds responded to this review on 22 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
John
Collected on:
Pleasure to deal with. Clear and practical advice. Would use again.
A representative from Devonalds responded to this review on 15 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Mr James
Collected on:
I was very pleased at the service provided (my Will).
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Anonymous
Collected on:
In my opinion Devonalds Solicitors offer a first class service. I have found the staff friendly and efficient. They are legally knowledgeable and gave clear and practical advice. I have dealt with this company for many years and I would recommend this firm to somebody else.
A representative from Devonalds responded to this review on 15 October, 2024:
Thank you for your kind words in your lovely review. It is great to read how you found our staff friendly, efficient and knowledgeable. It is also extremely pleasing that you would recommend us to others. If we can ever assist you again we will be happy to do so.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Probate
Alun
Collected on:
We engaged Devonalds to act on our behalf in obtaining a Grant of Probate. The whole experience went smoothly from start to finish and concluded a lot quicker than what we had expected and to our total satisfaction.
Well done to Joel and the team for being so proactive and professional in his/their approach. We really did appreciate his/their support and guidance.
We would definitely use Devonalds again. Highly recommended!
A representative from Devonalds responded to this review on 15 October, 2024:
Thank you for your review, it is wonderful to see how positively you felt your matter was dealt with. We will definitely pass on your kind words to Joel and the team. If we can ever assist you again in future then we will be happy to do so.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Mr Clarke
Collected on:
Pleasure to deal with. Easy to understand. Smooth process.
A representative from Devonalds responded to this review on 08 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Jane
Collected on:
Over the years, I have dealt with Devonalds regarding the purchase of properties, Will making and Will amendments. In each case the Solicitors and office staff have always been very helpful, nothing is too much trouble.
Very grateful to them all and for their understanding and advice.
A representative from Devonalds responded to this review on 08 October, 2024:
Thank you for your positive review of your experiences over the years with Devonalds. It is always a very rewarding feeling to see a client return, and that you have a number of times over the years is something we as a firm are proud of. If we can ever be of assistance to you again we will happily do so.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Probate
Gaynor & Anita
Collected on:
Professional and friendly. Smooth process. Would use again.
A representative from Devonalds responded to this review on 08 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Pauline
Collected on:
My niece dealt with this on my behalf, so no doubt she will give you a review.
A representative from Devonalds responded to this review on 08 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Nick
Collected on:
Excellent firm with offices in Treorchy and Pontypridd and other towns
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Dean
Collected on:
Devonalds have exceeded expectation on every transaction to date. I recently used Devonalds on a few purchases and sales as my previous solicitor was under performing and I wont be going anywhere else from now on. Responsive, professional, knowledgeable, understanding and friendly at all times.
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Beth
Collected on:
Devonalds did the conveyancing for the sale of my house recently and exceeded my expectations with their professionalism. They were a pleasure to deal with from start to finish and one of the best things (I found) was that I had an open line of communication with Tania Mitchell who was in charge of my sale. She was approachable and helpful and always responded quickly to any queries I had. She kept me informed every step of the way. The Devonalds app was an excellent way to communicate and easy to use.
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Jo
Collected on:
We met in the Pontypridd office with a solicitor based in the Treorchy office. Prior to the appointment, I took some paperwork to the Talbot green office to be photocopied and sent to the Treorchy office. The secretary only copied one side of the sheets so when we arrived for our appointment, the solicitor did not have all the info required.
It took them 2½ months to complete a draft of the required task and they got some names wrong on it. When these were corrected, and everyone was happy, they advised us to print the document ourselves for signing!! Really??? The document had a big watermark saying ‘draft’ across it so I sincerely doubt that this was the norm.
They had not sent us a bill almost 5 months after our initial appointment and it’s only because we need some original paperwork returned that we have made contact to pay them.
I am not impressed with Devonalds at all. When you consider the industry they are in, I would expect a better, more efficient service. I will not use them again for any service whatsoever as the service we received leaves a lot to be desired.
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Ian
Collected on:
Lovely Christmas menu
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Our staff all live in the same communities as you. We shop in the same shops, we go to the same gyms, pubs or clubs, we have the same dreams and problems, and our day to day lives are similar. So we know exactly how important that legal problem is to you.
