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Here at Devonalds we like to think that we have a different approach to most law firms. We pride ourselves in being approachable. We are not only your legal advisors - we are also your neighbours, and sometimes we are also your friends.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Devonalds on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Devonalds. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Devonalds and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Devonalds performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Devonalds and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Devonalds compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Devonalds offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Anonymous
Collected on:
Very straightforward service carried via the free Wills service.
A representative from Devonalds responded to this review on 11 December, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
EDWARD
Collected on:
Excellent service received throughout the House Sale transaction. Always available and responsive when in need of advice. The App a tad challenging for 77 year old father, however that said was fairly slick! Would definitely recommend and use again. Thanks
A representative from Devonalds responded to this review on 27 November, 2024:
Thank you for your lovely review. It is great to hear that at the age of 77, your father had an impression of our app that was positive. If we can ever assist you again we will be happy to help.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Purchase and Sale
Pam & Anthony
Collected on:
Very pleasant and efficient staff.
Can be relied upon.
A representative from Devonalds responded to this review on 22 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Anonymous
Collected on:
First class service. Great legal knowledge. Would use again and recommend.
A representative from Devonalds responded to this review on 22 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Barbara
Collected on:
Pleasure to deal with. Easy to understand. Would use again and recommend.
A representative from Devonalds responded to this review on 22 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Colin
Collected on:
We are both in our 70's and our original Wills were way out of date.
Another Solicitor (not in private practice) recommended them. We made an appointment and the Solicitor who saw us (on time) was very friendly and easy to talk to. She made the process so very easy for us with an obvious proforma on her computer. We were asked basic questions about our estate (such as it is!) and given good advice to make the process easier for our daughters after our demise. Questions were responded to promptly and professionally.
Would recommend to anyone requiring this service.
A representative from Devonalds responded to this review on 11 December, 2024:
What a lovely review! Thank you ever so much for your kind words. It is wonderful to read that Mollie made the process easy for you and that you felt you were dealt with promptly and professionally. If we can assist you with any other matters at any point, please contact us.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Paula
Collected on:
Making a Will is very emotional, so to meet the staff from Reception to Solicitor, to staff witness, we felt at ease. We explained our wishes and the Will was drawn up precisely to our wishes.
Very happy and as it was a free service, it was even better. Donated to their charity of cancer.
A representative from Devonalds responded to this review on 22 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
John
Collected on:
First class service. Friendly and approachable. Would use again and recommend.
A representative from Devonalds responded to this review on 08 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Sandra
Collected on:
Very friendly, gave us a load of advice.
Would recommend this firm.
A representative from Devonalds responded to this review on 08 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Divorce
Denise
Collected on:
Clear and practical advice. Great legal knowledge. Would use again and recommend.
A representative from Devonalds responded to this review on 08 October, 2024:
Thank you for your review. It is really great that you had such a positive experience of not one, but two areas of work within the firm. If we can ever assist you again in future, please get in touch.
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Morgan
Collected on:
I used Devonalds for a house purchase as a first time buyer, Kelsey and the team made the process very quick and I managed to complete within about a month of receiving my mortgage offer.
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Matter Type:
Purchase and Sale
Peter
Collected on:
Always great service from the conveyancing team at this solicitor.
A representative from Devonalds responded to this review on 21 August, 2023:
Thank you for your feedback, Peter. We're pleased to hear that you consistently receive great service from our conveyancing team. If you ever need further assistance in the future, don't hesitate to reach out. Your satisfaction is greatly valued!
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Matter Type:
Purchase and Sale
suresh
Collected on:
Hi have used this company for my property purchase through modern method of Auction.
Luke Williams & his team are really helpful from start to completion.
Highly recommended and use again in the near future.
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Sharon
Collected on:
Not a good experience, felt like I was constantly chasing them.
Ignoring important emails that only they could action.
Added stress that I didn’t need.
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Matter Type:
Purchase and Sale
Hannah
Collected on:
Laura was fantastic when selling our property. She informed us regularly of any updates and information we needed to know and made the whole process very easy for us. 100% recommend!
A representative from Devonalds responded to this review on 28 August, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Our staff all live in the same communities as you. We shop in the same shops, we go to the same gyms, pubs or clubs, we have the same dreams and problems, and our day to day lives are similar. So we know exactly how important that legal problem is to you.
