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How Russell & Russell Solicitors LLP Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russell & Russell Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russell & Russell Solicitors LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%
Overpriced 0%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Russell & Russell Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russell & Russell Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    1171
  • Very Good

    81
  • Average

    17
  • Poor

    10
  • Awful

    58

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Ruslan Stoyanov

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Purchase and Sale

Ruslan Stoyanov

December 17, 2024

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Collected on:

Excellent solicitors

Very professional and efficient service from the start. Karen and Eileen were very prompt and very thorough with all our enquiries. Great communication and clear advice with all our matters. Thank you very much, it was a pleasure to work with you!

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Lorcan Knowles

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This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Lorcan Knowles

December 16, 2024

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Emily Anderson, Richard turnbull

I want to thank the 2 enclosed very much for helping me through this case it’s been daunting over me for a while and I’m just happy it’s over with now. Great support from Emily over the phone and Richard in my sentencing. Also mention the other solicitors I have dealt with over this course

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Valeria

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Purchase and Sale

Valeria

December 11, 2024

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Kind and helpful office

I had to complete an house purchase on a tight schedule, Laura and Natasha helped me greatly to meet the deadline.
I definitely suggest their office.
thank you for everything

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Great firm

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This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Great firm

December 10, 2024

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Conveyancing Solicitor

Throughout the process, i was kept fully aware of everything by the team and the purchase legalalities were conducted seamlessly. Thank you Russell and Russell

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Stephen Dodd

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Probate

Stephen Dodd

December 05, 2024

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Smooth experience

Shannon was excellent from start to finish always kept me updated and made the whole experience of dealing with the grant of probate and transfer of house into my name so simple for me

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Anonymous

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This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Anonymous

December 04, 2024

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House conveyance

Having never sold a house before I entered into the experience with some trepidation. Karen and Diane helped me through the whole experience with regular updates and advice in a calm manner! The whole experience was completed in nine weeks thanks to their professionalism.

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Roger Maher

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Residential Conveyancing

Roger Maher

November 18, 2024

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Simply the best!

We have used Karen Woods and Diane Asbury in the Chester office now several times. They make the perfect team and get the job done properly and professionally. Would not hesitate to recommend and will be using again and again....

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Dan

Matter Type:

Residential Conveyancing

Dan

November 06, 2024

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Great service as usual

I've used R&R several times over the years for conveyancing services and they have been consistently great every time.
Louise was very responsive and supportive throughout what is inevitably a stressful time! Thankyou!

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Harriet & Alex

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Residential Conveyancing

Harriet & Alex

November 06, 2024

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Fantastic Team and Service!

Eileen, Karen and team were fantastic. Buying your first London property is daunting but Eileen was incredibly helpful and was by our side throughout the whole process. We felt well informed and any questions we had were answered quickly. They did everything they could to make the process seamless, and completing was a team effort!

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Sam Jones

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Residential Conveyancing

Sam Jones

October 30, 2024

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Hoole House Purchase

R&R headed up by Eileen were extremely helpful and professional throughout the process, highly recommend

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Reviews collected from

Suei

Suei

November 25, 2024

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Suei

Can't thank Steve enough.

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Susan

Matter Type:

Purchase and Sale

Susan

July 28, 2024

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Susan

Really helpful receptionist.

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Anthony

Matter Type:

Purchase and Sale

Anthony

May 20, 2024

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Anthony

Just completed on my 6th!! house sale with Russell & Russell over several years and thought I should finally leave a review!

Each transaction has been dealt with professionally, timely and with good humour sprinkled in!

Special mention to Karen Woods and Diane Asbury and of course the rest of the team too.

There's a reason why I've always used them time after time for my conveyancing needs - they're the best!

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Charlotte

Matter Type:

Purchase and Sale

Charlotte

August 28, 2023

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Charlotte

Fantastic service from all at Russell and Russell, the second time we have used their services. They were so professional, helpful, knowledgeable and friendly. They made the process so smooth and easy. We were informed about progress and the next steps and kept constantly informed. Emails were answered immediately and answers to questions we asked found out straight away. They took the stress out of buying a house and were so enthusiastic and genuinely please for us when we got our dream property. Would recommend Russell and Russell Solicitors and give them a 10 out of 10. Charlotte and Jos Jobse.

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Harry

Matter Type:

New home purchases and sales

Harry

November 28, 2022

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Harry

Great service. Always quick at responding to any emails and helped throughout. Thank you to Louise and Kelly.

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Russell & Russell Solicitors LLP are accredited by

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About this branch

Description

Our offices are based in Bolton, Chester, Atherton, Farnworth, Horwich, Middleton and Bury. We have a number of specialist accreditations across each practice area and operate to the Law Society’s legal practice quality marks, Lexcel, Conveyancing Quality Scheme (CQS) and Will & Inheritance Quality Scheme (WIQS).

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Welfare & Benefits
    • Benefits
    • Housing
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Law
    • Corporate finance
  • Regulations
    • Licensing
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